Principe, 17, Madrid City Center, 28012 Madrid, Spain
#476 of 564 B&Bs and inns in Madrid
Guests' ChoiceBased on 110 hotel reviews
6.8Cleanliness
7.1
Comfort
7.0
Location
9.1
Facilities
6.6
Staff
7.7
Value for money
7.1
Free Wifi
6.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: August 1, 2025
Ashok
PortugalNarrow room
Near from City center
Stayed in July 2025
Reviewed: June 25, 2025
Marieta
United KingdomThe water in the shower gets too cold and you have to wait till it gets warm.
Location is very convenient, close to everything.
Stayed in June 2025
Reviewed: June 10, 2025
Teresa
United StatesNoise from rooms above
Location is fantastic. The place has Air conditioning and elevator
Stayed in June 2025
Reviewed: May 11, 2025
Dani
Costa RicaWhen I was going down the stairs, the lighting was so dim that I couldn't see properly. I fell and hurt my ankle. I suggest brightening the lighting to avoid accidents.
The location was perfect.
Stayed in May 2025
Reviewed: April 28, 2025
Ruth
United KingdomRoom was very small.
Great location. All really clean. Reception staff good.
Stayed in April 2025
Reviewed: April 27, 2025
David
AustraliaThe location on a busy street that is noisy until the early hours of the morning.
The location close to main attractions. Very helpful hostess.
Stayed in April 2025
Reviewed: April 14, 2025
William
United StatesThe walls were thin and my neighbor was not in his room to turn off his 6:45am alarm clock, so it ran until it lost power.
The rooms were secure and the location was awesome. Double windows helped with the noise on the street.
Stayed in April 2025
Reviewed: March 11, 2025
Veronika
Czech RepublicLocation was right in the city centre, the staff spoke English and there was an option of luggage storage after check out.
Stayed in March 2025
Reviewed: September 18, 2024
Sanja
CroatiaIt was noisy because of the bars on the street, and the cleanliness could be better (we found pieces of nachos on the floor). Also, the shower is complicated to use because the hot water goes on and off constantly.
The location is superb, just 5 minutes walking from Puerta del Sol. The beds are comfortable.
Stayed in September 2024
Reviewed: August 10, 2024
Nir
IsraelCheap toilet paper and no shampoo as well as very cheap bed sheets which weren't the nicest. The air conditioning is set on some sort of timer you can't cancel it works well at night but it's unbearable during the day. Not a place for kids or if you plan on staying in, but if you're just looking for somewhere to sleep it's perfect
Amazing location, two 24/7 mini markets down stairs as well as a few restaurants bars and clubs just outside the door and right by a central plaza.
Stayed in August 2024
Reviewed: July 3, 2024
Ubaid
DenmarkComfort
Location
Stayed in July 2024
Reviewed: January 22, 2024
Kateryna_1963
UkraineThe room has not seen renovation for at least 20 years. Everything you need is there, but very shabby. There is no duvet cover in the bed linen, they give you a sheet instead. The blankets are old and dirty. There is no cleaning, even the trash is not taken out without an urgent request. It is impossible to regulate the water temperature in the bathroom.
The main advantage is the excellent location. All main attractions, as well as the express bus to the airport and Atocha Station, can be reached on foot in 10-20 minutes. There are many cafes on the street under the windows where you can eat during the day. At night, however, these cafes make it very noisy.
Stayed in January 2024
Reviewed: December 26, 2023
Mamoun
SpainThis review is hidden because it doesn't meet our guidelines.
Reviewed: October 19, 2023
Dinah
AustraliaOur room is do small, as we have 2 luggages and 3 hand carries bags and we felt so congested and we have no space to even eat snacks. There is no Staff when you need to ask something.
The location is in the centre. There are restaurants next to the hostel and shops. Very walkable to other tourist sightseeing.
Stayed in October 2023
Reviewed: September 9, 2023
Alberto
MozambiqueThe attendant
The venue is very good and well located and well equipped
Stayed in September 2023
Reviewed: August 9, 2023
Valdas
LithuaniaAC is ice cold, floor were dusty, not cleaned for a while
Easy to find, good location, comfortable
Stayed in August 2023
Reviewed: August 7, 2023
Barbara
Czech RepublicIt was quite cold in the room, the room wasn't really clean, there were broken drawers with random underwear, the window was broken.
Great price and location, comfortable beds.
Stayed in July 2023
Reviewed: July 14, 2023
Natasha
United KingdomThere are a lot of building works in & around Madrid right now, very noisy city.
Great location, spot on for all main transports links & attractions. Decent proce for where it is.
Stayed in July 2023
Reviewed: April 30, 2023
Lauri
FinlandThere might be mold in the toilet.
Stayed in April 2023
Reviewed: April 4, 2023
Yana
United StatesNoisy- you need earplugs since it’s in the city Center. Hard to find receptionist if you have questions ( he is not 24/7 desk attendant). Small if you are not alone. Price goes up on weekends.
Clean room, fast wifi, enough space for 1 person, balcony nice addition to the room. Location is very good- central. Few cafes near by.
Stayed in March 2023
Reviewed: January 31, 2023
Choi
South KoreaCheap and good
Good
Stayed in January 2023
Reviewed: January 8, 2023
Eleanor
United KingdomMy room was facing the street (a very busy street with lots of bars and restaurants) and I had a terrible night's sleep as there was noise on the street until around 5am.
The room was clean and check-in was straight forward.
Stayed in January 2023
Reviewed: November 17, 2022
Raquel
United Kingdom1) The water in the shower goes cold if being used at the same time as the flat above. They seemed to only shower in the morning, so not a problem if you shower at night. 2) 1 out of the 4 windows didn’t have curtains, and the sunlight would reflect in the mirror next to the door which in turn would reflect in the bed and can wake you up if you’re sensitive to light. 3) previous to my stay I read all the reviews here accusing the receptionist of being rude. Having worked in customer service I could easily see her point, so I was looking forward to meeting her :) But there was only one friendly male receptionist…. btw, the hostel is indeed on the second floor, the first one is considered ground floor! and the stairs are a good warm up for all the walking you’ll do whilst exploring the beautiful city of Madrid :)
Very central location, in a lively street with shops, restaurants and pubs. Despite this, the room was on the back of the building so very very quiet at night which was nice. Metro Sol is nearby (but we only used it once cause you can basically walk to most places from the hostel) Comfy hard mattresses. Really good water pressure in the shower. Access to two wifis (one that reaches the room and other that reaches the reception)
Stayed in November 2022
Reviewed: October 31, 2022
Rudra
CanadaThe shared shower was kinda weird as the shower head kept rotating upwards towards the ceiling?? So I had to hold it as I showered which was annoying and strange but not a big deal
This was a last minute booking for me cause I messed up the dates on my intended hotel, I was hesitant but this place is clean and in an amazing location. Obviously loud since it’s so central but it was fine with earplugs. The lady at the check in was super sweet.
Stayed in October 2022
Antalya, Turkey
Gradara, Italy
Portovenere, Italy
Estoublon, France
Nelspruit, South Africa
Costa Volpino, Italy
Gwalior, India
Quito, Ecuador
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content