A lot of noise. You could hear everything through the walls. Pluss, I would not feel safe if I was a single female because of the electronic locking system. I would prefer to have a physical lock.

Sheets were clean. The location was good.

Stayed in November 2024

Too few towels [one each for five day stay]

Once in, access by digital [online] key. This requires renters to be digital save.

Stayed in September 2024

I didn't like how dirty the fan we had to use was, we had to clean it best we could before turning it on. It was full of dust bunnies. And there was even an old bottle under the bed. The pillows left much to be desire, they were hard and too high for my neck.

The size of the bedroom and bathroom were alright, better than expected in Madrid. There wasn't much noise around the property so we could sleep without interruptions. I loved that I could top up my water bottles with cold water in the entry hall whenever I went out and came back in from the very hot outside. Summer in Madrid is brutal.

Stayed in July 2024

Check-in time is not negotiable: only from 3pm and virtual access keys are provided the very last minute, at 3pm on check-in day, which can be a bit inconvenient. The apartment is tiny and claustrophobic. No AC, just a fan. We were there mid-July. If you're there for a one night stop it's be fine. However, if planning to stay longer, think twice: no fridge, not much space.

The small apartment is very well-located in a pleasant area close to a park, supermarket and metro station. It was very clean, though minimalist. Cold and hot water dispenser on the ground floor. Good hairdryer in the bathroom.

Stayed in July 2024

Size of the room + TV missing.

Location and safety

Stayed in July 2024

I had a problem logging onto wifi so if we can’t do that we can’t gain access, maybe find an alternative messaging system as a back up? Water available downstairs but no cups provided.

It was clean, good for the location we needed to be in, quiet

Stayed in June 2024

Noise from the people late night and morning 7 am.

Bed and shower

Stayed in June 2024

The bed squeeking

The location

Stayed in April 2024

As other people mentioned the walls are very very thin, if you are unlucky to have others guests partying late as night as we did its impossible to sleep.

Location is great during daytime, plenty food places around and buses/metro station close by. It does get a bit dodgy in the area during night, groups of teenagers smoking in the corner and speaking loudly. Place is really new and clean all we could ask for.

Stayed in April 2024

It was too cold. There was no heater in the room. No AC, nothing.

Good location.

Stayed in February 2024

Hard to contect staff via email. Not very responsive. Was a little scared to send id photos.

Cost effective and close to metro, good neighbourhood and quiet , clean and proper

Stayed in September 2023

The contact with the staff was difficult and we didn’t know until the last moment if we would get the access code. We also asked them via booking if we could use the lockers in the corridor to store our luggage after check out, and never got a reply… As for the room, it was weirdly cut, with a long corridor to a tiny window, which didn’t air the room properly. The whole room smelled like a moldy basement, and it wasn’t possible to ventilate it. We had to keep the ventilator on at all times to make the thick air bearable. We‘re happy that we didn’t stay there long.

There location is well connected with the city center via metro. The room and bathroom were renovated, had modern equipment and were clean. There was a ventilator and working wifi.

Stayed in August 2023

The walls are very slim, very!!!!!!!! The couple next to us, either didn t saw each other for a long time or really wanted to wake everybody up because why not(we had ear plugs and still could hear them).

The location is good, very comfy bed and very clean and new.

Stayed in June 2023

It was dirty, dusty and the bathroom ventilation didn’t work. In addition, the automatic door lock wouldn’t lock, so we Had to contact customer service every time we left the property. Customer service was good with a quick response time but still an inconvenience, we would rather avoid.

The location is fantastic, really close to a metro and worst case scenario is a 30 min walk to center of Madrid. Also a supermarket 1 minute away.

Stayed in October 2024

Most complex online check-in procedure I ever seen, without which they are not letting you even inside the lobby. I met a family with kids in front of the hostal entrance who unpacked their things on the ground in search of their ID, because they needed to take a photo of it to get in. Very convenient! No wardrobe or any other storage place in the room. Inside walls are made of the worst kind of plasterboard.

It has nice design, lighting, nice sheets and towels, good mattress for a cheap guesthouse. You can close shower completely with the glass door, which is rare even for more expensive hotels Water temperature and flow are even excessive. I also could not complain about the noise despite the thin walls, probably due to my quiet neighbors and lack of TVs in the rooms)

Stayed in October 2024

Very loud neighbours. You can here everything from room to room

Nice location, easy to get metro

Stayed in September 2024

The entire place was very dirty. There was mold in the shower, there were stains on the bed. There was an used condom wrapper under the bed. The entire place just seemed dirty.

Location

Stayed in July 2024

Dirty towels, trash can with waste, dirt and lint on the floor and under the bed, very hot room since it does not have air conditioning, it was a very bad option

Nothing

Stayed in July 2024

Infested with carpet beetles

Nothing

Stayed in June 2024

Infested with carpet beetles. No communication from the host. Was told that because they can’t bite it’s safe for me to be there. I saw at least 5 in an hour. Gross!

Nothing

Stayed in June 2024

The location to both parking and metro was ideal.Good value for money that close to the city centre.

Stayed in June 2024

But if a trek to find a bar or food late.a try. Night. Was a Monday. Odd long corridor to the only window in the room.

Good value. Short walk to metro. Very clean. Good shower. Nice bathroom. Comfy bed. Easy check in with code. No key.needed

Stayed in June 2024

Could have done with a TV and maybe a kettle but it was simple for a short stay

I liked the location it was near a nice park with a few good little bars easy access to centre of Madrid

Stayed in May 2024

The floor could have been a bit cleaner.

Great room, overall clean and close to the metro station.

Stayed in June 2024