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Reviews of Mediterranean Palace This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Avenida de las Américas, s/n, 38660 Playa de las Americas, Spain

#246 of 729 hotels in Playa de las Americas

Guests' Choice

Review Score

Based on 605 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    9.6

  • Facilities

    9.0

  • Staff

    9.2

  • Value for money

    8.4

  • Free Wifi

    8.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 2, 2025

    10
    Definitely recommend!
    • Leisure trip
    • Couple
    • Twin Room with Mountain Views
    • Stayed 7 nights
    • Submitted from a mobile device

    Walls are quite thin but other than that it was perfect!

    Great location, very clean and a great atmosphere!

    Stayed in August 2025

  • Reviewed: July 29, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Twin Room with Mountain Views (2 Adults + 1 Child)
    • Stayed 5 nights
    • Submitted from a mobile device

    The hotel is lovely and the location is great. Only a short ride from the airport.

    Stayed in July 2025

  • Reviewed: July 27, 2025

    8.0
    Great stay for the most part and would recommend. If they adjust their music entertainment then its an amazing family ho
    • Leisure trip
    • Family with young children
    • Twin Room with Pool View
    • Stayed 10 nights
    • Submitted from a mobile device

    The non stop loud music, both during the day but mainly during the night. does it really need to be every night until 11pm and at such a loud volume? Its not a concert stadium, I can’t believe a 5 star hotel which attracts a lot of families risks making customers unhappy with the noise every evening to please a few. My advice - make it less frequent and lower volume.

    Great rooms and beds. Friendly staff Amazing location Amazing amenities for children

    Stayed in July 2025

  • Reviewed: July 26, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Twin Room with Mountain Views
    • Stayed 7 nights
    • Submitted from a mobile device

    Excellent staff, amazing pool area and brilliant location. Brilliant entertainment for kids and adults

    Stayed in July 2025

  • Reviewed: July 20, 2025

    10
    Great location
    • Leisure trip
    • Couple
    • Twin Room with Pool View
    • Stayed 3 nights
    • Submitted from a mobile device

    Great location, and the staff are all lovely and friendly

    Stayed in July 2025

  • Reviewed: July 18, 2025

    10
    Truly amazing hotel. Cant wait to get back with the kids/grandkids.
    • Leisure trip
    • Couple
    • Twin Room with Sea View
    • Stayed 7 nights
    • Submitted from a mobile device

    Nothing not to like

    Everything. Well run machine! Everything is stunning, second time there and booked again already.

    Stayed in July 2025

  • Reviewed: July 14, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Twin Room with Mountain Views
    • Stayed 10 nights
    • Submitted from a mobile device

    I liked everything.

    Everything, location excellent. Beach on the doorstep. No shortage of sunbeds and new pool towels every day. So clean. Golden mile on one side of hotel and beach on the other. No noise at night.

    Stayed in July 2025

  • Reviewed: July 12, 2025

    9.0
    Fabulous stay minus the crossed wires
    • Leisure trip
    • Family with young children
    • Suite with Pool View
    • Stayed 7 nights
    • Submitted from a mobile device

    Booked via booking.com for 2 families with 2ad & 2ch. Upon arrival told that the booking was for 2 adults only and they charged us then for the kids. Almost €1000. Be careful when booking!!

    10/10 cannot fault anything on the property

    Stayed in July 2025

  • Reviewed: July 10, 2025

    8.0
    Lovely
    • Leisure trip
    • Family with young children
    • Twin Room with Mountain Views
    • Stayed 6 nights
    • Submitted from a mobile device

    Busy long queues at breakfast

    Very nice clean hotel good location fabulous swimming pool and great selection of delicious food

    Stayed in May 2025

  • Reviewed: July 3, 2025

    8.0
    Perfect place for a short relaxing stay
    • Leisure trip
    • Solo traveler
    • Twin Room with Mountain Views
    • Stayed 5 nights
    • Submitted from a mobile device

    Rooms were quite noisy, i could here every little noice in the corridor and due to a connecting door, every conversation of a room next door. The animation was a little annoying, because not much was happening, but was quite loud. No activities was really offered.

    Feels fresh and stylish. Nice, attentive stuff, especially at the restaurants - Diablo and Coal, where i end up having dinner every evening. Compared to anything the city had to offer, skyrocketed difference in quality and service. Room was nice and clean, very nice pool, a lot of space. Stylish bar area at the terrace. Location is great, busing area around with shops, short drive to the airport and beach in 3 ‘minutes walk.

    Stayed in June 2025

  • Reviewed: July 3, 2025

    10
    Wonderful
    • Leisure trip
    • Family with young children
    • Twin Room with Mountain Views
    • Stayed 6 nights
    • Submitted from a mobile device

    The cleanliness, the beds, the breakfast, the beach in front of the hotel, the position of the hotel.

    Everything was perfect, I would like to return somethime.

    Stayed in July 2025

  • Reviewed: July 2, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Suite (2 Adults + 1 Child)
    • Stayed 6 nights

    can't think of anything

    location very good, pool area beutiful, suite we had was perfect

    Stayed in June 2025

  • Reviewed: July 1, 2025

    10
    Amazing
    • Leisure trip
    • Couple
    • Twin Room with Pool View
    • Stayed 6 nights
    • Submitted from a mobile device

    Not much to say about it. The only thing I could said is that the walls of the rooms are quite thin, you can listen to your neighbours. In fact, the first night I was awakened by the cry of a baby at 5 in the morning until 9. But luckily the reception staff was very kind in changing my room.

    Everything was amazing, the hotel is beautiful, perfect temperature in the pool, mattress really comfortable.

    Stayed in July 2025

  • Reviewed: June 30, 2025

    10
    Great Hotel!
    • Leisure trip
    • Family with young children
    • Suite with Pool View
    • Stayed 7 nights

    We recently stayed at this fantastic hotel as a family of five, and our experience was truly wonderful. We booked a suite for three of us, while the other two enjoyed a standard double room. Both accommodations were modern, exceptionally clean, and equipped with all the necessary amenities to ensure a comfortable stay. One of the highlights of our trip was the dining experience. Breakfast was always a delightful affair, with a variety of delicious options that made each morning exciting. We also dined at the hotel's Italian restaurant, which offered an exquisite meal that exceeded our expectations. The pool area was another great feature, providing a refreshing escape during our stay. There were plenty of sun loungers available, which meant we could relax without feeling crowded. What truly stood out was the helpful and friendly staff at the reception. They were always ready to assist us with any inquiries and made us feel very welcome throughout our stay. Overall, we highly recommend this hotel for families looking for a memorable vacation. With comfortable rooms, excellent dining, and a welcoming atmosphere, it was the perfect choice for us!

    Stayed in June 2025

  • Reviewed: June 27, 2025

    9.0
    Fab
    • Leisure trip
    • Family with young children
    • Twin Room with Mountain Views
    • Stayed 7 nights
    • Submitted from a mobile device

    Charged for late checkout, we got charged €60 for a 5pm checkout

    Facility’s and staff

    Stayed in June 2025

  • Reviewed: June 24, 2025

    8.0
    Perfect for what we wanted which was a base while we golfed.
    • Leisure trip
    • Couple
    • Twin Room with Pool View
    • Stayed 8 nights

    Strange way the room was furnished. Little drawer space. No chair. Small mirror in the bathroom totally useless. Soaps poor quality and difficult to operate. Food - nothing much for vegetarians but loads of interesting meat dishes.

    Easy check in room very comfortable. Fab location. Staff lovely

    Stayed in June 2025

  • Reviewed: June 19, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    The bed only had one commforter when we would have liked two, but it was not a major dealbreaker for us, the wifi and smoke detector did blink alot during the night and it would be nice if they blinked less ore were stationed in the livingroom. Otherwise it was great, thank you!

    Large rooms and large balconies, great breakfast and lot of sunbeds

    Stayed in June 2025

  • Reviewed: June 15, 2025

    10
    Very really spoilt. Loved every minute of our holiday & we will be visiting again
    • Leisure trip
    • Group
    • Suite
    • Stayed 7 nights
    • Submitted from a mobile device

    Loved everything about the hotel

    Beautiful hotel. Lovely & clean, great facilities.

    Stayed in June 2025

  • Reviewed: June 12, 2025

    9.0
    An excellent stay, friendly staff with great facilities.
    • Leisure trip
    • Travelers with friends
    • Twin Room with Mountain Views
    • Stayed 3 nights
    • Submitted from a mobile device

    Not much, prices of drinks disproportionate compared to bars around the corner. I expect to pay more in a 5 start but not 3-4 times the local price. Some of us got dressing gowns and slippers and some didn’t so consistency could have been better.

    The size, although it was busy it didn’t feel congested

    Stayed in June 2025

  • Reviewed: June 9, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Twin Room with Mountain Views
    • Stayed 7 nights
    • Submitted from a mobile device

    Room Door into the hall has no soundproofing. Our room was close to the elevator, and we could hear everyone coming in at night.....upto 3am most nights. Everything else was very nice.

    Lovely staff. Very clean. Perfect location.

    Stayed in June 2025

  • Reviewed: June 5, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Twin Room with Mountain Views
    • Stayed 6 nights
    • Submitted from a mobile device

    Nothing was a perfect stayheven

    Everything

    Stayed in May 2025

  • Reviewed: June 1, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Twin Room with Mountain Views
    • Stayed 3 nights
    • Submitted from a mobile device

    Really nice hotel. In prime location, clean and comfortable with friendly helpful staff.

    Stayed in May 2025

  • Reviewed: May 31, 2025

    10
    Great stay and great hotel
    • Leisure trip
    • Group
    • Twin Room with Mountain Views
    • Stayed 3 nights
    • Submitted from a mobile device

    All good

    Clean , polite staff , location

    Stayed in May 2025

  • Reviewed: May 25, 2025

    10
    Fantastic hotel
    • Leisure trip
    • Couple
    • Twin Room with Pool View
    • Stayed 6 nights
    • Submitted from a mobile device

    Cannot fault anything.

    Fantastic stay , hotel is clean, comfortable bed. Pool is huge, central with all amenities around it. Staff very helpful and breakfast staff always smiling. Hubby broke his ankle a couple of days before our stay and they accommodated us with a room near to everything as I requested. Great access straight outside to some lovely restaurants and shops . Beach is beautiful just a walk straight out the back gate to watch the sunset Nice gym, small charge to use it but didn't bother me, plenty of space in there to work out. Good entertainment, great live music. Will definitely book again, one of our best holidays apart from a broken ankle 😂

    Stayed in May 2025

Showing 1 - 25

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