Pool was very shallow and for a hotel at that price point a gym would have been great

Excellent location, very clean, good breakfast

Stayed in August 2025

Nothing

Everything was perfect for a city getaway. Incredible location, excellent hotel and more food and drink outlets than you could possibly visit. Would definitely go back and intend to.

Stayed in August 2025

The room could do with more hanging space for wet clothes.

Liked everything

Stayed in August 2025

We stayed during the fireworks and had the most amazing view from the room.

Stayed in August 2025

Nothing.

The hotel was in an excellent location for the old town, just a 2 min walk through a side street and it overlooked La Concha. Wonderful views and a great room size for a long weekend. Toiletries etc were provided, hairdryer, tea/coffee making facilities. Breakfast room on 1st floor was light and airy and the breakfast was excellent and our server Irene was an absolute delight, such a lovely smile. The rooftop bar with plunge pool was great and Amaia and Facundo looked after us very well. Lovely people. We will definitely be returning next year and intend to make an annual trip to San Sebastian and stay at the Lasala Plaza Hotel. The reception staff were great providing recommendations and arranging transport etc. Nothing was too much trouble.

Stayed in August 2025

The rooftop pool was tiny and much smaller than it looked in the photos. Didn’t even bother going in.

Location right by the sea, beautiful historic building, all restaurants and bars within walking distance. Huge room, comfy beds, great shower. Also a lovely roof terrace and bar overlooking the sea.

Stayed in July 2025

The only thing that I did like there was a an unusual smell in both rooms that we had

The rooms were clean and location was great

Stayed in August 2025

Loved everything!

Great location in Old Town, right next to the beach. Lovely rooftop bar and staff were amazing.

Stayed in August 2025

Great location

Stayed in August 2025

We had a room which had various adaptations and equipment for persons with mobility issues.

Staff were excellent and very helpful

Stayed in July 2025

The staff were very helpful and the facilities were lovely

Stayed in July 2025

Nothing

Absolutely everything! From the initial booking, the attention to detail has been fantastic!

Stayed in July 2025

It was in the middle of the annual noisy San Sebastián festival. Ear plugs were supplied by the hotel to try to reduce the noise from the various bands which played very near to the hotel .

Beautiful location overlooking the harbour and beach .The roof terrace on the top floor was lovely.

Stayed in July 2025

Went for stay for family wedding so we had range of rooms including suite. Service excellent. View from top floor restaurant amazing. Food good. Rooms comfortable and worth extra for views. Beautiful decor. Amenities very good and anything else you needed was in the room very quickly.

Stayed in June 2025

Location is excellent. View was breathtaking. Staff were friendly, courteous and helpful - outstanding.

Stayed in June 2025

Breakfast could have had more choices.

Absolutely fabulous location and lovely rooms. Rooftop bar wonderful views.

Stayed in June 2025

The swimming pool could have been deeper and larger

Great location and rooftop

Stayed in June 2025

I can not think of anything.

Location is the best

Stayed in May 2025

Perfect

Stayed in June 2025

Everything was very good

Beautiful hotel in such a lovely position in San Sebastián Breakfast served was very good

Stayed in May 2025

Awesome location in the old town with wonderful views of the port and bay. Loved the rooftop bar and the staff where exceptional

Stayed in April 2025

We liked everything.

Everything was perfect. The hotel rooms were some of the nicest we've ever stayed in. I would highly recommend.

Stayed in May 2025

Difficult to drop off the car considering the large number of pedestrians on the streets around it.

Excellent location. Very clean and modern, but in the middle of old town. Just a minute away from the beach.

Stayed in May 2025

Great location for walking anywhere in San Sebastián. We arrived and spent three nights. The hotel sends you a YouTube video to get to the hotel because google and Apple Maps don’t take you close enough. I suggest the valet parking for peace of mind, it was very easy. The jamon for the room was amazing. The hotel is clean and very beautiful. They offer all the amenities you could want. Hotel room was quite big. Heated floors in the bathroom were my fiances favorite! The room was cleaned daily and the shower was amazing. We loved the water pressure. Automatic bidet in the room and it’s safe to drink the water from the sink which was nice. Bed was super comfortable and our king bed was huge! The temperature in the room was nice and pillows were comfy. We slept very well. Overall no complaints. The rooftop pool was closed but no big deal. I will say that online the pool looked big but it’s no more than a one lane pool but I’m sure it’s great in summer. Breakfast everyday was nice. Fresh fruits, pastries, dairy free milk, Spanish meats etc along with made to order eggs and pancakes. Solid value and a nice buffet Everyone was very nice and eager to help and they helped us celebrate our engagement Would love to stay here again and will be a fond memory we look back upon

Stayed in May 2025