No kettle in bedroom for coffee or tea making.

Excellent value for money, friendly, helpful staff.

Stayed in January 2024

I really enjoyed the breakfast. Everything was on time and the girl that was there working was friendly and an amazing person. The beds were really comfortable and the Hotel was very Clean. The Town was really nice as well.

Stayed in October 2023

I stayed at over 350 places during climbing 1000 mountain passes in Europe. This way the only one which could not arrange an early breakfast for me.

Stayed in September 2023

No ac , had to wait for the night to cool off

Very nice hotel , great views from the restaurant

Stayed in August 2023

No wall insulation. Kept awake by late arrivals

Pretty village. Good breakfast.

Stayed in July 2023

ducha que se encharcaba

hotel rural con encanto

Stayed in June 2023

la arquitectura

Stayed in April 2023

Super nice and quiet hotel. With fantastic view to the mountain. Service super nice and special, they really made us feel like home! Very quiet hotel, perfect to rest and enjoy the sightseeing! We recommend it!

Stayed in March 2023

The room we stayed in is literally at street level, with neither blinds nor air conditioning, so it's boiling. There are blackout curtains, but you cannot open the window without leaving the curtains open. The bathroom window faces the main hotel entrance, which gives you no privacy. There isn't a security locker, and the staff wasn't providing comprehensive info ahead of arrival. Not the type of communication you receive from a 4 star. We only realised it was a rural 3* upon arrival, so it's incorrectly marked on this platform. Regardless, not much spirit when it comes to customer service. Breakfast doesn't offer suitable vegetarian alternatives to cured meats.

The bed is humongous and very comfortable. The linen, mattress and pillows are delightful. The bathroom and shower are charming, and the toiletries provided enough for one night. We liked the detail of the toothbrush and toothpaste since you don't see it often anymore. It's convenient. Towels, room and facilities are spotless, and we had a good booking experience overall. Garganta de Los Montes is a beautiful small town surrounded by nature. Very peaceful stay in general and I would recommend it. Expectations from the ad need to be managed better and then it will be fine.

Stayed in July 2021

The hotel has unique wooden structure and you feel you are entering a fortress. The breakast served in the top floor was very good as well

Stayed in September 2023

Nothing

Everything

Stayed in August 2023

When we arrived at the "hotel" it was locked up. Eventually got through to someone on the phone who came and opened the "hotel", showed us to our room and then left - there were no facilities, bar, restaurant etc. No private parking. Dreadful.

Nothing

Stayed in June 2023

No hotel staff available during the whole stay. only a telephone number for you to ring in a remote are where signal is on and off.. no restaurant, no way to have breakfast, coffee or even a glass of water. not only at the hotel, in the whole village, no shops, restaurants or bar opened.

nice place, nice decoration

Stayed in April 2023

The entrance was with a code and a not very easy door. At the reception was nobody, just a card with our name and a key. We had to search for the room. Even the nex day we did not see anybody and we were late informed bij e-mail that te breakfast started at 09.00 We where traveling trough and went at 08.30 uur without breakfast because the restaurant was still closed.

The room was comfertable. We had a good night sleep. The shower was okay but the door was very hard to open. The room was a bit noisy from other guests.

Stayed in April 2023

The heating in the premise was way to high in my opinion and room included. We had to switch it off all together. Also, our key was waiting for us at reception but no one was there and front door looked like it was closed. Finally, the pinpoint on the map is wrong but we asked in the village for directions.

Super location, great breakfast and clean room

Stayed in November 2022

they were closed when I arrived they had no lights outside, not signage to indicate where reception was. it looked closed for the season, like a ski chalet in October. I called and there was no reply. next day they took payment even though we were messaged that I had to pay cash on arrival. struggling to get back the money they stole. complete disgrace the worst hotel experience ever.

nothing

Stayed in November 2022

Unfortunately it was a national holiday so no staff to great us when we arrived. We found our room after a short search and luckily bought sandwiches with us. We had a lovely jacuzzi hot tub but didn’t know how to switch it off and it kept turning itself on every half hour through the night which meant virtually no sleep all night. I did ask for a slight reduction in price for the next time we stayed but although they apologised they did not offer any reduction, disappointed with reply so won’t be going back.

Beautiful views and quirky old world charm

Stayed in April 2022

No restaurant and nowhere to get an evening meal. No staff on site when we arrived.

Stayed in March 2022

- Nobody at the reception when we arrived and afterwards - I booked a room with balcony, got the keys to a room with no balcony (the key was left at the reception with my name on it, near two other names & keys attached. I called, no answear. When finally meeting someone in the morning at the reception, we were asked to pay for a room with balcony. The receptionist lady said we should have said we want to change the room beforehand. Of course, but to whom?? Anyway, after a long discussion using google translate - as there was no English speaker available and little interest in customer care, we were finally charged correctly - Poor breakfast, the person in the restaurant seemed to be bothered by people getting in; hard to communicate, although in other spanish places we managed to have a friendly communication, no matter of our poor Spanish language - This place could be a treasure, hopefully the hospitality will improve in the future

Clean room, comfortable bad, big room, nice bathroom.

Stayed in March 2022

The bedroom was less big than in the photos. It had not Mountain View’s. The breakfast had so little options

the staff

Stayed in February 2022

There are no comments available for this review

Stayed in September 2023

There are no comments available for this review

Stayed in September 2023

There are no comments available for this review

Stayed in February 2023

There are no comments available for this review

Stayed in June 2022