N/a

Great facilities and polite staff. Close to the train station (100meters or so). Easy to reach madrid. Excellent value for money

Stayed in May 2025

Could have had more water available as an extra

Breakfast. Bed

Stayed in June 2025

Not much- maybe a little colder air in room but it was sunny and nearly 100 degrees all day. Cold enough.

Exceptional staff. Friendly and helpful- Hassan checked me in an made it a welcoming atmosphere. The breakfast was well worth it and a relaxed envíronment everywhere. Room was spacious enough and clean. Location is perfect for the Renfe and busses. Price was higher than usual due to it being a Friday-Saturday night stay but still much more affordable than most Madrid areas and worth the trip to come to this great community. Weekdays are especially well priced.

Stayed in June 2025

Great hotel. Great value . Next to the train and Supermarket. Many food option nexr door. Very Nice town is Tres Cantos

Stayed in May 2025

Good stay if you need a place in Tres Cantos!

Stayed in March 2025

The gym looks like it isn’t well maintained; some of the equipment is too old and malfunctions

The staff in the reception were very friendly, the room was spacious and was quite clean, however it seemed like it needed some renovation, the bed was very big and comfortable

Stayed in March 2025

Nothing was wrong

Very complete and presented well.

Stayed in March 2025

Feels like an old hotel that has been taken over by a new owner and the rooms need money spent on them. Old furnishings, old fashioned shower with substandard gel/ shampoo dispensers, problems with plumbing (bath that floods the bathroom floor when draining water). Tres Cantos is a dormitory town built in the 1970-80s....not typical of Spain.

Location next to the train station so very easy access to Madrid. Welcoming staff in new reception area. Next to Mercadona supermarket. 5-10 minute walk to bars, restaurants and shopping centre.

Stayed in February 2025

Very convenient Hotel walking distance to the Cercanías Station. I definetively recommend it if you travel for work or if you are visiting Madrid and dont mind to make use of public transportation.

Stayed in December 2024

The elevator had a bad smell in it. I am not sure if it was temporary or due to something else, but it needs attention.

I was very impressed with the help provided by reception staff. They were friendly and helpful. The hotel is well located, right next to Tres Cantos station with a number of amenities within walking distance.

Stayed in October 2024

Comfortable hotel room, friendly staff, parking onsite. Easy to get into Madrid by train and a short drive to the airport.

Stayed in September 2024

Nothing

Parking Garage was clean and easy to get into. Elevator up to lobby. Fast Friendly service getting checked in. Room was clean, AC was cold, bed was comfortable, wifi was fast, tv was big and good channels, bathroom was big and clean. 10 out of 10! Thanks for a great stay!!!

Stayed in August 2024

Nothing really!

generally, just good and convenient.

Stayed in July 2024

The beds were put together but came apart during the night. No fridge available.

The location

Stayed in May 2024

The sink wasn't working well and they said we had to wait 2 days for it to be fixed

Location is very close to the bus and renfe stations and the supermarket with a park close by and restaurants too

Stayed in May 2024

Nothing negative to say, the hotel suited our needs.

Clean comfortable rooms. Friendly and helpful staff. Great location for the railway station and sightseeing trips to Madrid. Thanks..

Stayed in April 2024

Nothing, it was all great.

I liked that the rooms were very clean, organized and also the location. It is really near the train station.

Stayed in March 2024

No air conditioning or fan only heat. Sticky floor from wax build up.

Affordable

Stayed in April 2024

Hassan is great! One of the cleaning staff was very helpful and efficient too (sorry, don't know her name but she was working Friday evening and Saturday morning).

Stayed in February 2024

Facilities in the room could have been more.

Location is good

Stayed in November 2023

The breakfasts offered a wide range of options but the hot food was never warmer than room temperature.

Although Tres Cantos is outside of the city, having the train station 100 meters away and so inexpensive, made up for not being downtown. In addition, walking the streets and parks in Tres Cantos was completely safe, quiet but not empty, and quite beautiful! The train goes directly into the city where we accessed other trains and subways at an incredibly low price for the duration of our visit. We went everywhere we wanted and saw everything we planned to see. Within Tres Cantos, the little local bars and restaurants and laundromat were gems to be discovered.

Stayed in October 2023

Fridge didn't work in the room

Car parking, there's loads of it.

Stayed in October 2023

At the moment the wi-fi connection was not working at the hotel but… I could disconnect and take some rest!

The property is clean and close to the train station that will take you to central Madrid in less than 30’. Personnel very friendly, helpful and professional. Lot of different restaurants in the area including the one at the hotel.

Stayed in October 2023

Staff were very pleasant and the room was very clean and comfortable for a reasonable price

Stayed in September 2023