Calle de Eugenio Caxes 10,12, Usera, 28026 Madrid, Spain
#444 of 483 hotels in Madrid
Guests' ChoiceBased on 433 hostel reviews
6.6Cleanliness
7.4
Comfort
6.9
Location
7.6
Facilities
7.1
Staff
7.6
Value for money
7.6
Free Wifi
8.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: July 18, 2025
Ireri
FranceI have no complaints at all
The place is clean and the staff is very friendly and helpful. Very good value for money.
Stayed in July 2025
Reviewed: July 17, 2025
Adxamjon2003
UzbekistanThe smell
The cost
Stayed in July 2025
Reviewed: June 20, 2025
Chahiba
MoroccoNoice of people sleeping 😴😴😴
Stayed in June 2025
Reviewed: June 20, 2025
Kay
New ZealandThere is not a huge area for socializing with tables, and the counter for eating at fits 6 people at a time. The lockers are too small to fit a full sized case or pack. There is no privacy in the 14 bed dorm, no curtains on beds like in some other hostels.
You can cook there in the small kitchen. They have a good range of utensils and pots etc. There are a lot of people staying so you need to time when you'll access the kitchen. It is in a lovely neighborhood, and opposite a lovely new huge shopping centre. The staff were very helpful when they had overbooked and had no room for us, and shifted us to another terrible hostel on the other side of the city. We were able to return to Rio for the last 2 days of our 5 day stay. Buses are very close by. There is a supermarket in the shopping centre. The bathrooms are kept very clean. There is luggage storage for bags.
Stayed in June 2025
Reviewed: June 9, 2025
Martyna
PolandYou need to take earplugs with you!!!!🙃
Personel very helpful and friendly. Great option with luggage storage!
Stayed in April 2025
Reviewed: May 27, 2025
Larissa
BrazilThere is no privacy in the rooms, as the beds do not have curtains. There are no sheets to cover yourself with either, only blankets. Bags must be left in storage and not in the room.
The hostel is surprisingly clean and organized. It's in a very good area and close to the subway. Great value for money.
Stayed in May 2025
Reviewed: May 16, 2025
Karen
United StatesOkay for 1 night if you have earplugs and are easy going. Know that you may be sleeping in a room with 25 other people.
Stayed in April 2025
Reviewed: May 8, 2025
Javid
BelgiumDon’t have more douch
The hoetel was clean goed bed
Stayed in May 2025
Reviewed: April 26, 2025
N
SpainCentral. Confortable
Stayed in February 2025
Reviewed: March 30, 2025
Alisa
Netherlands-
The room is clean and nice, staff is welcoming
Stayed in March 2025
Reviewed: March 23, 2025
Daniela
Czech RepublicEveryone got just one blanket and it was quite cold during the night (but it was exceptionaly bad weather this week)
All the facilities were quite clean
Stayed in March 2025
Reviewed: March 12, 2025
Myron
Netherlandsthe beds were not that comfortable and the blankets were too cold. There was only one shower for 30 people and the shower was not working properly, but for the price it was okay
it was cheap
Stayed in March 2025
Reviewed: January 9, 2025
Marija
SloveniaAt night it was very cold, one little blanket per guest definitely not enough.
You get what you pay for, it was fine for one night.
Stayed in December 2024
Reviewed: January 1, 2025
Susan
MalaysiaWe were sent to different hostel due to fully booked but they provided the transport. No towel provided. Only 3 bathrooms shared with many others.
Clean place, complete bathroom and nice staff. Also fully functional kitchen.
Stayed in January 2025
Reviewed: December 7, 2024
Philip
United KingdomBeds were air bed bases, not conventional mattresses.....nit a big deal but a little surprised. Couldn't take my main small bag into the room... only a backpack. Was a little inconvenient to organise what I needed without constantly bothering the reception to access my main bag
Good showers and multiple bathrooms meant mostly no waiting to use. Multiple sockets provided for every bed.
Stayed in December 2024
Reviewed: November 29, 2024
Jose
BrazilI like very nice
Stayed in November 2024
Reviewed: November 29, 2024
Luis
United StatesWell it’s not their fault but I was in a shared dorm with lots of beds and some of the people I stayed with were awkward.
The staff was friendly and it was one of the cheapest stays of Madrid
Stayed in November 2024
Reviewed: November 11, 2024
Emin
United KingdomDistance from the city center, Lobby, Not a joyful area for eating and socializing. Rooms get crowded on weekends or busy days.
Mostly a clean place, nearby big shopping malls. Cheap for a stay in Madrid
Stayed in November 2024
Reviewed: November 2, 2024
Sameh
EgyptOne person only in the help desk was so rude ( Latin American young boy with lots of tattoo) He had a very bad attitude I complained against him on my feedback at hostel 165. The other 3 persons were so friendly and professional
The excellent help desk treatments ,Location and property design. I recommended the hostel to many of my friends and they reserved already last weeks
Stayed in November 2024
Reviewed: October 24, 2024
Ana
CroatiaOne bathroom for 16 beds. Lights turn off completely EVERYWHERE at 23:00.
Nice bed, room has lockers, sockets for every bed, big and clean bathroom
Stayed in October 2024
Reviewed: July 11, 2024
Leticia
SpainLimpeza Equipe
Stayed in July 2024
Reviewed: July 8, 2024
Alex
ColombiaNormal
Normal
Stayed in July 2024
Reviewed: July 1, 2024
Georgios
GreeceThe mattress was not a bed one. It was the inflatable ones that people take to go camping. There were two bathrooms mixed for more than 15 people. It was very dark and couldn't see well at night. The beds were too close and as a result you sleep looking at the head of a stranger. Not nice nor the best choice for health.
24 hours reception
Stayed in June 2024
Reviewed: June 14, 2024
Pocosebas
ColombiaThe bed is a little uncomfortable that's all
The bathroom and the location was top, highly recommended, easy to book as well
Stayed in June 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content