Calle San Bernardo 1, Madrid City Center, 28013 Madrid, Spain
#384 of 436 hotels in Madrid
Guests' ChoiceBased on 1055 hotel reviews
7.5Cleanliness
7.8
Comfort
7.8
Location
9.4
Facilities
7.5
Staff
8.2
Value for money
7.2
Free WiFi
7.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 9, 2024
Philippa
United KingdomOur room was on the roadside so it was a bit noisy but that is to be exepected in the centre of a city.
The staff were lovely and friendly, we were offered an upgrade to a larger room for not very much. The terrace and view at the top of he building were fabulous and the view was wonderful. Lots of great design touches, especillay the living garden wall. Perfect location.
Stayed in May 2024
Reviewed: May 5, 2024
Haleh
CuraçaoThe first 3 days the room Was very hot and i couldn’t sleep well att all untill i claimed and they changed my room and then it was very well
The Hotel is good situated
Stayed in May 2024
Reviewed: May 5, 2024
Tine
Sloveniaold bathroom. otherwise clean
Location
Stayed in May 2024
Reviewed: May 3, 2024
Scott
United States of AmericaThin walls and you can hear noise from the traffic & people outside, and your fellow neighbors.
The location was excellent! Our room was clean and cozy. Staff was nice.
Stayed in April 2024
Reviewed: May 2, 2024
Jan
NetherlandsErg gehorig.
Ligging is perfect.
Stayed in May 2024
Reviewed: May 1, 2024
Peter
United KingdomThe swimming pool was not open till June as I would have liked to try we knew this before travelling so no surprise
Location was perfect next to metro and easy walking distance to many main attractions Room was just right for a one night stay over looking the vertical garden wall We did pay a little extra for this room on checkin but well worth it. The staff at reception were most welcoming. All in a good choice
Stayed in April 2024
Reviewed: April 25, 2024
Judith
United KingdomThe cost!
Central location
Stayed in April 2024
Reviewed: April 17, 2024
Sunday
United States of AmericaGreat location
Stayed in March 2024
Reviewed: April 16, 2024
Sonia
Puerto RicoRemove the carpet, not good for allergic people
Stayed in April 2024
Reviewed: April 16, 2024
Pablo
PolandHair dryer in my room (213) was so loud that I am sure it could wake up all neighbours (simple device but needs replacing!). Wifi was slow.
Nice basic room with comfortable bed. Located in the very city center just 1min walk from Gran Via (main street) and Callao. The hotel building is located just next to a metro entrance which was super convenient. A grocery store was located just on the other side of the street. I did not use breakfast options so cannot judge here.
Stayed in April 2024
Reviewed: April 15, 2024
Stuart
United KingdomEverything was fine
The Hotel was fine located very Central and Metro on the Door Step.
Stayed in April 2024
Reviewed: April 15, 2024
Paul
United KingdomNothing
This is the third time we have stayed at the hotel and will be back
Stayed in April 2024
Reviewed: March 31, 2024
Darius
MaltaLocation was very central. A few minutes from the Main areas
Stayed in March 2024
Reviewed: March 16, 2024
Cristian
ItalyNoisy. Poor wall, we could hear talking from next room
Nice location
Stayed in March 2024
Reviewed: March 11, 2024
Peter
United Kingdomno tea and coffee in the room
Stayed in March 2024
Reviewed: February 20, 2024
Miguel
Denmarknothing to complain
Very well located, We could do almost everything just walking, a nice breakfast available and the rooftop is wonderfull
Stayed in February 2024
Reviewed: February 15, 2024
Paul
MaltaVery central
Stayed in January 2024
Reviewed: February 13, 2024
Evan
United States of AmericaStaff wasn’t super friendly, hotel is showing some wear, loud location.
The upgrade was nice big room
Stayed in February 2024
Reviewed: February 6, 2024
Leilani
United States of AmericaRoom was clean but needs a total refresh
In the heart of the historic district and close to excursion meeting point. Also, there was a grocery store and cafes close by.
Stayed in January 2024
Reviewed: February 3, 2024
John
IrelandNo bar downstairs, rooftop hard to access.Advertised pool but no pool.Asked for 3 adult beds and paid for 3 but only got a double and short bunk bed for kids
Just liked location
Stayed in February 2024
Reviewed: January 31, 2024
Una
IrelandWe booked a taxi for 7.30am to go to the airport, it arrived at 7am and we were not ready when we got down the driver was annoyed and gave out to us , he only spoke spainish and we felt bad about it . Whoever book it made the mistake.
EVERYTHING ABOUT THE HOTEL WAS PERFECT, eg LOCATION,STAFF AND ROOM
Stayed in January 2024
Reviewed: January 14, 2024
Mark
MaltaPerfect location to enjoy most of central Madrid attractions on foot. Friendly staff and comfortable room.
Stayed in January 2024
Reviewed: January 3, 2024
Sharneigh
United KingdomThey did not fulfill request of seperate beds. Loud music not appreciated by pregnant guest.
Good location oposite train station. Allowed to store luggage on departure.
Stayed in November 2023
Reviewed: December 29, 2023
Robert
United KingdomI had a good room, very big and big bathroom. Probably because it was winter and not that busy. Was good value for money.
Stayed in December 2023
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