329 Calle León y Castillo, 35006 Las Palmas de Gran Canaria, Spain
#64 of 85 hotels in Las Palmas de Gran Canaria
Guests' ChoiceBased on 306 hotel reviews
8.0Cleanliness
8.4
Comfort
8.4
Location
8.2
Facilities
8.1
Staff
8.7
Value for money
7.9
Free Wifi
8.5
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End of dialog contentReviewed: August 24, 2025
Victoria
United KingdomThe twin beds couldn't be swapped for a double bed.
The price and availability last minute. The bar was also a great add on.
Stayed in July 2025
Reviewed: August 16, 2025
Dana
RomaniaOur room was not with sea view and we did not had a window.
As a plus the hotel is modern and the breakfast selection was very various.
Stayed in August 2025
Reviewed: August 13, 2025
Ildiko
United StatesYou have to get over the design of the hotel. But it is what it is. The main thing is that whatever the staff are able to influence is excellent in this hotel.
The staff is incredibly kind, friendly, helpful. They went out of their way with little personal touches to make our stay a pleasant one. The breakfast buffet is excellent (just avoid the 9am rush). The restaurant on the rooftop serves great food and cocktails and the view of the water and port is lovely. The hotel is conveniently located near the aquarium, the local beach, public transportation, language school, one of the shopping districts. Our room on the 6th floor was quiet.
Stayed in August 2025
Reviewed: August 6, 2025
Rodrigo
PortugalSome pastries / croissants at the breakfast seemed to be stale already and the milk/soy drink jugs had dirt around the lid. There was no toilet brush at the bathroom. Even with the window closed, I could still hear vehicles on the nearby motorway at night, although the sound was very low. This is not a problem, since the hotel is located on a high traffic street and the windows already insulate well enough. One should have that into account when booking though. My bedroom faced a black exterior wall, giving a feel that it was night already during the afternoon. Opening the blinds up helps to mitigate this and let some light in. The minibar didn't cool down effectively and was a bit noisy at night.
The hotel is located by the Alcaravaneras beach, in proximity to public transportation and the city center of Las Palmas. The breakfast buffet is very good, offering a variety between pastries, fruit, eggs, juices, coffee, youghurt, etc. The staff is friendly and helpful , always with a smile, making me feel happy. I like the modern luxury feel of the hotel, the color scheme and the paintings on the walls. Soft and comfortable bed. The illumination system in the bedroom is high-tech, but can take some time to get used to it. Very good water pressure at the bathroom. Fresh towels everyday. Big TV in the bedroom.
Stayed in August 2025
Reviewed: July 28, 2025
Christian
SpainThe room didn't have much natural light
Great breakfast, freindly staff.
Stayed in July 2025
Reviewed: May 15, 2025
Carla
SpainLas habitations standard
Las instalaciones
Stayed in May 2025
Reviewed: April 14, 2025
Vilborg
IcelandI like it all.
Wery good and nice breakfast...with many good and healthy foods.
Stayed in April 2025
Reviewed: February 26, 2025
Vasso
GreeceThe reception staff was not helpful not kind never smiled and welcome . We stayed twiced at the hotel as we liked the room and the place but the day of our departure i had an infection and asked polite to stay i little longer in the room because i was feeling bad . they show no worry no kindness they called me exactly at 12 to simply say we need the room now you cannot stay longer and they didnt even ask if i need something a doctor or anything as i was standing at the reception . thanks god got a taxi at the street and when i went to the airport hours earlier for my flight i found a doctor she helped me and gave me medicin and managed to fly back home. I asked for the hotel manager to complain about the behavour of the reception staff but they told me the manager was not there this week so i decided to write here my review so they improve the service and must of be a better person and help their clients more as they are in a foreign country .
Stayed in February 2025
Reviewed: February 19, 2025
Lynn
United KingdomThe breakfast! I really wish I could give this more positive feedback, but... the hot food was really cold! It was cooked OK, but the hotplates/heat lamps didn't do their job. We tried on the first morning to eat eggs and bacon, etc., but couldn't. The churros were hard and cold too. Basically the food that was supposed to be hot was very cold. The variety was good but not worthy of the money. It was disappointing as we had to go elsewhere for breakfast on the 2nd and 3rd morning. First day was Sunday, so we ate there a little later at 10.30am, food was cold. Second morning we gave it another go as it was Monday and we were a little earlier at 9.15am, we bought the food would not have been lying out as long. Nope, it was cold, so we had a coffee and some cold food and went elsewhere. The staff were lovely though.
The Hotel room was fabulous and the balcony was great. Location to centre of town was brilliant as we could walk to everywhere we needed to go. The rooftop bar and restaurant were fabulous. Food was good and the ambience was too.
Stayed in February 2025
Reviewed: February 4, 2025
Dee
United StatesIt was difficult to get coffee in the morning as there was only one drink station. The view of the port was a bit obscured with the outside plastic decor but when looking for the hotel it was easy to spot from a distance.
The reception staff were very helpful and knowledgeable. All of them spoke really good English. Breakfast was good but very busy.
Stayed in February 2025
Reviewed: January 30, 2025
Pold
EstoniaVery dark room had only lift hall view window.
Good for short stay, when you spend most of the time outside and only sleep in the hotel
Stayed in January 2025
Reviewed: January 28, 2025
Oliver
SpainElectricity went off for about 15-20 mins on the first night: apparently only within the building itself. Breakfast: bacon was paper thin, no baked beans available, and the potato omelette had no salt whatsoever.
Good quality hotel in a very centric location.
Stayed in January 2025
Reviewed: January 16, 2025
John
United KingdomNothing really, only minor thing was if you got to breakfast less than a hour before finish, the food didn't get replaced. On Thursday 16th no eggs or bacon put out after. 9.15 am . Just had to take items available
It's pretty central. 2 mins Beach, 7 mins central las palmas/ catlina pk. Quiet hotel.
Stayed in January 2025
Reviewed: January 11, 2025
Leonardo
ItalyPool was closed Gym was small
Stayed in January 2025
Reviewed: January 7, 2025
Marieke
NetherlandsConvenient location as I needed to be in Las Palmas Marina quite often.
Stayed in January 2025
Reviewed: January 5, 2025
Sinead
IrelandRoom was very comfortable and modern style very clean and tidy. Food was lovely breakfast and dinner, rooftop lounge and bar very nice and relaxing in the evening. Staff were very pleasant good service. Highly recommend.
Stayed in January 2025
Reviewed: December 21, 2024
Duane
PolandThe bathroom in the room wasn’t in the best condition our room had a wobbly toilet and the shower area was worn out (nothing crazy but noticeable)
Very good location, nice views from the rooftop lounge (good food and drinks). Staff was very friendly. We really enjoyed the hotel breakfast. Beds in the hotel were very comfortable. There’s a lot of great restaurants within walking distance from the hotel.
Stayed in December 2024
Reviewed: December 8, 2024
Laura
NetherlandsOur room was facing to a main road in the city and cars were running all the time. The windows are not well insulated and you can hear cars all night long. We had to use ear plugs to sleep at night.
The property is really modern and nice decorated. She shower experience is probably the best
Stayed in December 2024
Reviewed: November 29, 2024
Clive
GibraltarA bit more fruit selection at breakfast & freshly squeezed orange juice
In proximity to top restaurants and tourist sites
Stayed in November 2024
Reviewed: November 25, 2024
Simon
Denmarkthe room needed a bit of renovation but it was small stuff.
Stayed in November 2024
Reviewed: November 17, 2024
Alen
Slovenia/
Good breakfast, nice terrace on the top floor. Good location as a starting point to explore the island, due to the highway nearby.
Stayed in November 2024
Reviewed: November 4, 2024
Ishtiyaaq
United KingdomRoom was very dark & walls were very thin can hear all sorts of noises. View from room was non existent. Fridge in Room did not work and AC was barely doing its job. 7th floor gym was crap and pool was nasty and needs a serious clean.
Staff were very helpful in sorting our requests, getting information and booking Taxis. Breakfast had a good variety with loads of fresh options.
Stayed in November 2024
Reviewed: October 13, 2024
Lindsey
PortugalParking!
Modern, clean and interesting featured.
Stayed in October 2024
Reviewed: October 6, 2024
Elest
Czech RepublicOnly minus was that there is no window that you can Open other wise all good
Very nice and clean. Breakfast was decent and had variety.
Stayed in September 2024
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