Some decor and carpet etc needs refreshing as showing signs of wear and tear

Piscine

Stayed in August 2023

Hot Breakfast was cold at 07:00. Orange juice was off as strange taste, fizzy. Not as good as usual so skipped it following day. The hall outside the rooms is very tired and needs refresh. Rooms with piscine and garden view on the ground floor are better. Noisy people above on first night.

location and bed.

Stayed in December 2022

motel style, carpet floor, charging station not working

nice Pool area, very friendly service

Stayed in August 2022

not that clean as expected

good location and quite

Stayed in August 2022

The building and some areas would need some maintenance repairing works

Easy access location from the highway, nice venue with garden and outdoor area to sit and relax, the pool and the restaurant was just what we needed at the end of our day. The room able to host 2 adults and 2 kids is the most budget friendly feature!

Stayed in August 2022

The location was difficult to find for us coming from the highway

The hotel was much more clean and nice than expected! The hotel itself offers also some play area for children and a restaurant downstairs. Coffee was available on the bar even though we didn`t have booked breakfast.

Stayed in April 2022

pool

Stayed in July 2022

Room was quite big. Pool was good, Breakfast was included, but our leavig their charged 2 extra breakfast explaining only 2 were included.

Stayed in May 2022

Very friendly staff

Stayed in May 2022

the rooms need renovation, for a four stars hotel they were basic.

the pool. the staff was really friendly.

Stayed in April 2022

location, but… no noise in the room

overall

Stayed in April 2022

pillows were sad and only two for a double bed. No conditioner or body lotion available. the toilet is separated from the bathroom.

great location with easy access to the motorway. convenient hotel that had everything we needed, including free parking on site.

Stayed in March 2022

A man entered our room at 7 o'clock in the morning without knocking, which was unexpected to say the least.

Location excellent for my purposes, good dinner

Stayed in August 2021

The grounds were lovely and spacious, with a decently sized pool. Staff were helpful. Directions for buses into town would have been helpful, although town wasn't too far to walk. Convenient for Krypton bus stop and university campus. Nice shower.

Stayed in August 2021

All is very and very outdated and old. Dirty and really needs a refurbishing. It seems that the investors are not ready to reinvest. How longer they wait how worser it gets

Location

Stayed in September 2021

Thanks a lot

Stayed in August 2021

This hotel is far from what is expected for a 4 stars hotel in 2023. My room felt like it was made and furnished in the 90's, not to mention the mattress that was very unconfortable (so old I could feel the springs) and the sheets not appropriated (no fitted sheets to cover 2 joint single mattresses which led me to strungle with the under sheet all nigh). Plus, you can hear the voices coming from the rooms around. Over 300€ for 2 nights, it's unacceptable.

Staff was nice.

Stayed in September 2023

It is really very very very old hotel, never saw Novotel on that quality before. Stains everywhere non removable, furniture prehistoric and scratched, carpet with dust, windows dirty… Also they don’t cook, they unfreeze and warm up pizza.

Enough parking, good location to travel around and to airport. Garden is nice and outside area of breakfast is nice.

Stayed in September 2023

Dinner was dreadful

Stayed in July 2023

Nothing

The garden

Stayed in July 2023

The room was dirty, especially the carpet

the staff was friendly

Stayed in June 2023

The worst hotel experience I have ever had. The room was in bad condition. The carpets were heavily stained, there were stains EVERYWHERE, even the curtains were stained. The furniture is very old, it needs replacement. Food in the restaurant was absolute nightmare. We got a burger with stinky boiled meat instead of minced meat. We also ordered so called “salmon bowl” which contained rice, that smelled like fridge, the vegetables from another dish, composed clearly few hours ago, the bowl was also full of water, and the salmon was not fresh. I have never in my life seen such things in a restaurant, even the cheapest one. When we complained to the waitress, she was not surprised at all. So I guess she was not hearing this for the first time. This hotel surely doesn’t deserve 4 stars. I do not recommend it to anyone.

Stayed in December 2022

The room was dated,It was difficult to get into the bed as there was only 6 inches of space on one side and the curtains needed washing.The carpet needed cleaning and the door key sometimes did not work. The gates to the car park were supposed to be locked at 8pm for security but were never locked as there was a longtime problem with the receptions system for monitoring the security. Similarly the TV in the bar area was not working and apparently this was reported 3 weeks ago. The reception staff where unable to offer any advice of what to see and when asked were the garden centres where they sent us to a Florist!!

The gardens where very nice.

Stayed in September 2022

The first night the room smelled so bad The air con was so noisy The bathtub so old it was disgusting

The hotel The staff Thé breakfast The pool Thé garden was fantastic

Stayed in August 2022