An ice bath would have been icing on the sauna cake and it would have been great to have some equipment that could be borrowed for the beach - mats and a parasol for example.

Pool and sauna were great. amazing location as literally a minutes from the beach which is glorious and vast. also right by the bus stop into town.

Stayed in August 2025

The restaurant was fine, but just go to the beach bar. The selection for breakfast was great.

The hotel itself isn’t the main reason to stay here—though it does the job well. It’s clean, well-located, with secure parking (great for high-value cars), and all the basics you'd expect. The pool is okay, but nothing special. The real reason to stay? The bar on the beach, just a short stroll away. It’s got a laid-back, funky vibe, live music, and an unbeatable summer atmosphere. You're only 15 minutes from the motorway, making it a perfect stopover. And just a few minutes away is the Dune du Pilat—the largest sand dune in Europe. If you’re heading up or down France and need a Bordeaux-area stop in the summer, this is the one. You won’t forget the night.

Stayed in June 2025

Nothing

Gated parking, very secure

Stayed in June 2025

Location

Stayed in June 2025

Needed more signs

Hand rails everywhere were absolutely brilliant . Felt very safe in gardens and in pools despite having a weak knee at times

Stayed in June 2025

Check in 4pm is a bit late considering spa area closed at 6.30pm (I thought was later but must've misread) So was a bit rushed on arrival to use spa (looked like some other guests were same) then we got asked to leave spa at 6.15pm EV charge didn't work (3 were out of order) which meant I was under pressure to get a charge next day to make my way to next stop and then also use the spa again as only got 45 mins the day before which was whole reason chose this hotel. If I could've checked in earlier and done Dune de Pilat after using spa probably would've worked better. On checkout of my room I dropped my hat in lift and had left my key in room (as had already checked out at reception) I asked in at the spa desk and the lady was a bit rude and told me to go to reception (but I didn't have time as needed to get on road) and then they spoke in French, so felt a bit annoyed when I was leaving. It wasn't an expensive hat but it was my Camino hat.

Dog Friendly - welcome pack for dogs and little door signs for them when you aren't in room so not to be disturbed this is a lovely touch. Beautiful spa hotel in beautiful grounds Beautiful area in Arachon recommend Dune de Pilat. Salt water pools in spa area, really good sauna's and steam rooms Could take dogs to outdoor area for dinner. Lovely mojito from the bar. Beautiful breakfast

Stayed in May 2025

Nothing

Comfortable bed, great shower, spa facilities were good, we ate in the restaurant once and it was a good quality set menu, location is great for Le Moulleau (15 mins walk) and Arcachon (25 mins walk), and Dune Du Pilat (2 hours walk), pool area was lovely, staff were great. Gym doesn't open until the spa does at 9am and is boiling hot. Will definitely return.

Stayed in May 2025

The gym should open before 9am and not close at 7:15pm

Stayed in May 2025

Coffee and tea in the room, but no milk. Not everyone drinks them black.

Stayed in March 2025

Nothing

We had an amazing weekend at this hotel! The location is unbeatable, just a 5-minute walk from the beach, which made our trip even more special. The staff were absolutely wonderful, always friendly and attentive. The hotel bar serves fantastic cocktails, perfect for unwinding after a day in the sun or in the spa. A special touch that made our stay even better was the warm welcome for our dog! She was greeted with surprise treats and a bowl in our room, which was such a thoughtful detail. It was a great experience for all of us. We highly recommend this hotel and will definitely be back!

Stayed in March 2025

Just an all round great experience…. the spa and pools are fantastic

Stayed in September 2024

Difficult to find drinking cups to fill up in the pool area. Would like to have nice drinks and snacks served by the pool

Liked food, restaurant was nice to sit, pool area, rooms ok. Staff friendly

Stayed in September 2024

Maybe a bit far out of Arcachon . About €23 taxi but bus outside for €1

Beautiful location . Good standard of accommodation.

Stayed in September 2024

Great location, close to the beach and a lot of possibilities for walks on the beach and near by. Really enjoyed the SPA and swimming pool as well.

Stayed in August 2024

Nothing really. It is a shame that there is the construction site nearby, but there was no work going on, no noise or other nuisance.

Very good spa, very nice quartier, good restaurant, near the beach and beautiful promenade. Staff very helpful.

Stayed in July 2024

I am really cross that my husband was not allowed to use the indoor pool. We were not informed prior to our arrival of the weird requirement only applicable to men who must wear tight speedos rather than swimming shorts. The reason given made no sense (apparently people in shorts wee in the indoor pool and this is unhygienic; pockets on shorts fill with water- which is untrue as swimming short pockets are made of webbing). We should have been informed in advance as the indoor facilities were the main reason we stayed there. We won’t stay again as the indoor spa is the main asset otherwise it is away from the town centre and food options were limited in that area.

The breakfast offered was a good selection but lunch, dinner was limited. Room service was ok except it was mostly under seasoned. The quiche was burned and tasteless but burger, fries and wrap were all ok. Staff were very willing to be helpful. The bathroom products were great and a really good size for the rooms. Tea and coffee facilities were great too. The bathrobes were exceptionally soft- maybe the best I have ever had in a hotel. Towels were worn out and need replacing though. Hairdryer was pathetic and cut out when overheating. TV only offered French channels, shame no netflix or smart tv options to log into.

Stayed in August 2024

They could improve by showing their customers around the hotel and sap areas and Thames time to explain what’s available. Just little information will go long way.

The hotel, spa , location and the great team working at Thalazur Arcachon.

Stayed in August 2024

Building another hotel opposite - so a bit noisy.

Location is perfect just around the corner from a beautiful sandy beach and lovely little restaurant. Spa is superb. Every treatment was excellent. Indoor pool, Haman and sauna were fabulous . Excellent muscle relaxing jets in the pool . Outdoor pool is also great - a nice length for swimming laps. Water refreshing

Stayed in July 2024

This was primarily a day spa and not a hotel. When the spa closed at 19.00 everything closed.

Room was ok

Stayed in June 2024

We liked the spa pool and the outdoor one. The restaurant was very good too. The nearness to the sea was lovely. The town was great & the surrounding places to visit. Our room & outlook was enjoyable too. Good parking as well.

Stayed in June 2024

Unfortunately my room wasn't the greatest. One of the only rooms without a balcony and over the main entrance. So when coaches came in to load up groups, they normally kept their engines running and it woke me up. Also, at breakfast once I went to get a second cappuchino from the machine and they had been turned off (end of breakfast service) so I was told to go to the bar. However, the bar charged me 7 euros ... very disappointing !

Although my room wasn't great, the overall hotel was outstanding. We spent so much time in the pool and spa and loved every minute. It was so relaxing which we needed. Excellent breakfast as well. Very luxurious property.

Stayed in June 2024

There were huge, noisy construction activities in front of the balcony, between hotel and the sea. Of course not to be avoided, but information before would have been fair. Then there would have been the choice of another room. Although sea side no view.

Nice room, a lot of space. Perfect with the room service. Very friendly staff.

Stayed in April 2024

La gentillesse du personnel

Stayed in December 2023

Nothing I can think of

Proximity to beach & cycle route. Bikes to hire on site. Lovely spa pool & facilities. Amazing selection for breakfast. Staff very professional & efficient

Stayed in September 2023