Heating in room was noisy and shower hose was leaking

Comfortable , spacious room and very welcoming young lady

Stayed in February 2026

It’s starting to show… the bad was having the springs out

Quiet

Stayed in October 2025

Not really friendly women at the check-in desk . Both of them:) Look like they don’t like their work.

Nice garden, swimming pool

Stayed in August 2025

Nothing

Very good and calm place

Stayed in February 2025

NA

Great location and super tranquil Very clean Comfortable Nice Staff

Stayed in April 2025

Restaurant menu could be a little more extensive.

A surprising oasis inside the streets of Marseille. Lovely garden. We enjoyed our breakfasts outside and drinks on the deck. A good walk up to the local cathedral.

Stayed in August 2024

I paid in advance, carefully checked the Fine Print on Booking.com - it showed no information about 180 Euro would be held until check out. Upon check in staff requested this amount to be blocked on my credit card. I was not impressed, they claimed it was for any thefts in the room, my room did have a bar fridge but it was empty, so I am not exactly sure what I could steal in this room....I referred them to NO INFO provided on Booking. com and in the end they agreed not to block the amount. So I was very unimpressed by this experience. Cleaning was interesting too, no carpet hoovered, had to ask for tissues and toilet paper to be refilled... Since this hotel uses 4 Star, it should be up to it. Also no slippers and bathrobes in the room. I would also add that the staff could be a little more informative upon check in about what to see, where to go and have a map, nothing like this happened, I had to ask or talk to the locals.

Great location, clean and refurbished room, really nice pool, quiet location. The room was small but nice and clean, shower too. Location and outside very quiet. Excellent swimming pool Air Con worked well too. Staff lovely . There is a lovely restaurant on site too, not cheap, but very french style and with a nice ambience. Except for the few issues I have listed below, this is a really lovely hotel. I would stay again however I would not pay 180 euros as a deposit in case I take something from the fridge, which was empty in my case and I also think, this is more 3 star hotel and for that it is quite overpriced. But I did love the pool, country feel, peace and location.

Stayed in July 2024

Roads a little difficult to get to it if you have a large car.

Beautiful property and great staff. Special Mention to the girl on the bar the night we arrived then breakfast the next morning, she was rushed off of her feet but kept smiling and working very hard

Stayed in May 2024

I liked it all

Stayed in July 2023

N/A

Lovely location nice quiet pool room was well decorated

Stayed in May 2023

Very nice location. Comfy beds. Nice breakfast.

Stayed in June 2023

No food served in restaurant on Sunday

Lovely garden and outdoor pool. Very quiet and peaceful oasis in the city.

Stayed in May 2023

Might just be our room, but the bathroom was outdated and poorly maintained. Loads of ants all over the bathroom floor, they fixed it but the ants came back. Made the stay very uncomfortable

Great location and dog friendly,

Stayed in March 2026

I booked half board to find out that the restaurant was closed at the weekends once I was there. We had dinner somewhere else but that was not my intention when I booked.

Really nice play to stay to visit Marseille, the room had all the possible amenities and was pretty comfortable. There are water fountains to refill your bottles too. Breakfast was excellent.

Stayed in December 2025

The room was gorgeous. Large bed, large bathroom, big beautiful beams on the ceiling - I truly felt like the experience was a treat! Staff were lovely and I would stay here again in a heartbeat. Well priced for what I got!

Stayed in December 2025

the balcony

Stayed in March 2025

The hotel was generally fine - my only issues were around the complexity of the room doors, a rushed breakfast, and a grumpy employee. While there were things I feel like they could improve on (i.e. being better able to explain things to tourists) this wasn't the only city where I had this problem.

From the pictures on line, I was expecting to see a 'fancier' place. [Marseilles in general surprised me - lots of graffiti, garbage, and homeless people, plus, 2 girls tried to rob me. My understanding from pretty much everyone I spoke with in Europe (I travelled about 4 weeks) was that the areas where things were rougher (like Marseilles) were dealing with a large influx of migrants for whom they do not have the resources and whose cultural expectations are not those of a western, first-world nation. I am sharing this because this could explain why the hotel was a bit more run down than I would have expected - if you are in an area that is struggling, it's hard to keep up all of the niceties.] The room doors were very confusing to navigate and you are basically captive foodwise. There is nowhere nearby to eat so you have to eat at the hotel. Breakfast was very rushed and no, I was not eating late in the morning. The staff were basically cleaning everything up while I was finishing up and I think, if they could have, they would have moved me somewhere else so they could get the cleaning done. The food was very good though. Most of the staff were very helpful but one woman was clearly annoyed that I existed. And while they advertise the ability to speak English, most of the staff do not have enough English to actually explain anything complex to you. They also do not have a strong understanding of tourist activities - this would be a very helpful skill to add to their repertoire. The room was clean and comfortable. Regardless of the hotel (good or bad), I won't be returning to Marseilles again. It feels like the Downtown Eastside of Vancouver (Canada) (near where I live), although it is not as bad as the DTES in Van. Just not a comfortable feeling place and too much was problematic / wrong for me to really enjoy my time there.

Stayed in August 2024

Shower grout needs a bit of a cleaning and sealant needs removing and replacing ( a bit messy€

Huge comfy bed

Stayed in September 2024

As soon as I walked in I notice a strong smell of sewage which didn’t bother me as I just dropped my things and left. When I came back to sleep the smell was even stronger and woke me up several times during the night.

The room is comfortable enough.

Stayed in September 2024

The booking.com pictures AND description for privilege room with garden view are not as per the picture (there are no sofa nor armchairs) whereas photos show this and description mentions "Canapé-lit" as part of description. I was given room 309 and its look and feel falls short of even the classique photos on your site. The specifics of that room had snags, not acceptable for the star grading (water-damage in some walls, signs of mold on grout in bathroom, mini-bar cubboard door lose). For me these are all signs of management/supervision oversight and quality assurance shortfalls. Also off-street parking cost is not mentioned as an optional add in and i only received an email message from the hotel informing me of the charge ex-post (EUR 14 per day). Menu at the restaurant is sparce and static.

Staff is extremely friendly and helpfull. Restaurant/bar server on the saturday lunchtime was a star and so was the cleaning lady whom i asked for cofee capsules refill (am a cafeinaddict). Loved hearing the seaguls in the garden, while enjoying the sun. Location is perfect, for marseilles walk arounds- get your eyes and your heart pumping from the stunning views and steep stairs to and fro Corniche Kenedy.

Stayed in October 2023

the room had a constant smell of sewerage, the bathroom shower was covered in mould, the towels were old and very thin, the pillows were like cardboard

location was great, pool was clean and very nice, breakfast was good.

Stayed in October 2023

Abit out the way but peaceful

Very luxurious and comfortable

Stayed in September 2023

The stairs and lift to our room was filthy. Our room smelt of sewerage. It was quite disgusting. In its time this was obviously a beautiful old hotel, but is not what I expected of a 4 star Mecure hotel

The room had obviously been redecorated. The air con was ok.

Stayed in August 2023

I was given a room with vomiting in it and it was written for the lady in the reception not to use it but she insisted to give To me

Stayed in August 2023