7 Place du Capitole, 31000 Toulouse, France
#26 of 87 hotels in Toulouse
Guests' ChoiceBased on 927 hotel reviews
8.2Cleanliness
8.7
Comfort
8.8
Location
9.7
Facilities
8.1
Staff
8.9
Value for money
8.1
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: October 23, 2023
Jane
United KingdomCan’t think of anything!
Modern, comfortable, clean and sooo central!
Stayed in October 2023
Reviewed: October 19, 2023
Tanya
AustraliaLocation is perfect. The staff are welcoming and very helpful. I cannot fault my stay
Stayed in October 2023
Reviewed: October 18, 2023
Caroline
United KingdomNo complaints.
Although I haven't given top marks for this hotel, we would stay here again. The staff were wonderful and really attentive. It's a great hotel in an excellent position to see the city, being right in the centre with a car park just yards away and restaurants on the square. We only stayed one night en route elsewhere but would stay longer if we'd had the time. Nice hotel Book with confidence :-)
Stayed in July 2023
Reviewed: October 17, 2023
John
IrelandExcellent location
Stayed in October 2023
Reviewed: October 15, 2023
Lynda
United KingdomRoom not ready after agreed check in time (3 pm) However we were immediately ‘upgraded’ to another room - disappointed with fridge provisions - only 2 bottles of water and a sausage (?), limited selection of tea, no complimentary snacks
Bathroom, shower - great, lovely hot shower Very comfortable bed, good air con Excellent food and service for evening meal in restaurant
Stayed in October 2023
Reviewed: October 15, 2023
Andrew
United KingdomLack of organisation at breakfast. Cutlery missing from table, replenishment of fruits slow, no lid for teapot, croissant raw dough in middle (I was able to replace) Room air con difficult to regulate
Fantastic location in centre of city convenient for everything.
Stayed in October 2023
Reviewed: October 15, 2023
Eileen
IrelandNothing not to like
Fantastic location in Toulouse. Room was large with very comfortable bed. Good blackout curtains. Staff were courteous and efficient. Breakfast had a very good selection of hot/cold foods
Stayed in October 2023
Reviewed: October 14, 2023
Karen
United States of AmericaThe breakfast was good but in a cramped space
The location was amazing. Clean and well maintained
Stayed in October 2023
Reviewed: October 13, 2023
Anders
SwedenBeakfast,great city
Stayed in October 2023
Reviewed: October 11, 2023
Ricardo
PortugalReception staff. First time i remember i got asked for a deposit. I'm level 3 Genius here in boking and none of the hotel stays I had before required this, even in other french cities. First the girl at the receipting demanded a credit card, which wasnt stated anywhere during my booking, than because I didn't brought one, she says I won't be charged the deposit, but then, without letting me know they charged 50€ on my revolut card while I was paying city fees. So I ended up with 50€ blocked in my revolut account for 8 days (my stay was one night) because of a deposit that even today i don't understand what's for.
Location and quality overall.
Stayed in October 2023
Reviewed: October 10, 2023
Suzanne
United KingdomWe returned from our meal out at 10.30 to have a drink at the hotel bar but it was closed. Seemed early for a city center hotel bar to close.
Location was very good. We were upgraded to a better room on check in which was greatly appreciated as it was much bigger.
Stayed in October 2023
Reviewed: October 10, 2023
Elaine
United KingdomBathroom needed a bit of refurbishment, very average breakfast.
Excellent location.
Stayed in October 2023
Reviewed: October 9, 2023
Katherine
AustraliaLocation was great and staff very helpful
Stayed in October 2023
Reviewed: October 8, 2023
Isabel
FranceLittle beds for two people, carpet everywhere, nothing for changing a baby at the hotel
The location was amazing
Stayed in October 2023
Reviewed: October 7, 2023
Sheryl
FranceClean, bright rooms lovely and spacious.
Stayed in October 2023
Reviewed: October 7, 2023
Frank
United States of AmericaCarpet in hall ways on the different gloors
Location, location, location
Stayed in October 2023
Reviewed: October 6, 2023
Debra
AustraliaThought we’d ordered a twin and single ( family room) but was a double and twin
Great location
Stayed in September 2023
Reviewed: October 3, 2023
Oluronke
United KingdomTerrible smell in lobby. Sewer smell
Location great
Stayed in October 2023
Reviewed: September 30, 2023
Amanda
United States of AmericaI wish there was a Microwave in the room. It would of been perfect if I could have set our TV to English subtitles.
Breakfast and staff very good and nice. Coffee was delicious in our room coffee maker and breakfast coffee.
Stayed in September 2023
Reviewed: September 28, 2023
Stephen
United KingdomThe tv didnt have the option to login to streaming channels like Netflix and Amazon. There was only a couple of UK terrestrial channels. There was no options to rent a movie.
room was very comfortable, clean and spacious. The hotel was in the centro of the city and ideal to discover what it had to offer. The restaurant and food was excellent.
Stayed in September 2023
Reviewed: September 28, 2023
James
United KingdomRoom a bit dark with small window and no view. Not enough coffee/ tea.
Location great. Very clean. Comfortable bed. Pleasant staff.
Stayed in September 2023
Reviewed: September 27, 2023
Suzanne
United States of AmericaAwkward lobby
The location was great. Excellent internet for business
Stayed in September 2023
Reviewed: September 22, 2023
Martine
United States of AmericaGreat reception
Proximity of everything
Stayed in September 2023
Reviewed: September 21, 2023
James
United States of AmericaOutside it was very hot 42C and the airconditioning was unable to cope and so the room was much warmer than desired
Breakfast was great
Stayed in August 2023
Reviewed: September 21, 2023
Christine
United States of AmericaLocation
Stayed in September 2023
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