Breakfast was mediocre. Bread and pastries were not as good as one usually gets in France. Pressing cappuccino on the coffee machine gave us hot chocolate.

Liked the ambience. Room was lovely. Close to all the wonderful things to see in Nîmes.

Stayed in May 2024

Nil

Excellent location for all of Nîmes attractions. Staff were very helpful and would certainly recommend this hotel for a visit to Nîmes. Direct travel by train from Marseille 1hr 10mins. Must visit the food Halles.

Stayed in May 2024

The area feels a little unsafe at night.

The hotel is built in a wonderfully restored medieval structure. It is central and within walking distance of all main touristic attractions. Plenty of lovely places to eat around. The staff is competent and knowledgeable. The breakfast is continental and diverse with warm food, pastries, fresh bread and fresh fruits.

Stayed in March 2024

No lighting available by pull out couch. Shower head made it difficult to take a hands free shower without soaking the bathroom.

All was very nice, food was excellent, the staff were very helpful, and the location was great.

Stayed in April 2024

There is a lift but the narrow old stairs might be a problem for some.

The hotel is in a backstreet in the historic part of Nimes. Inside is areal mix of old and new. Our queen room was modern, spacious and comfortable. The bathroom was excellent. The hotel doesn’t have a restaurant and we didn’t book breakfast so I can’t comment about the food, but I thought the hotel was good vale for money and I would use it again

Stayed in April 2024

my bedroom was at the back of the property and below was a snack bar, which was noisy

superb location, very helpful staff and an excellent selection for breakfast

Stayed in April 2024

The bed was the hardest I have ever slept on. Terrible night sleep each night

The staff was exceptional. Friendly, kind and helpful.

Stayed in April 2024

Having our room upgraded, gratis. We both found all the staff professional, pleasant and welcoming. The inside of the building is an architectural and historical gem. Everything we wanted to see was in walking distance. The local tourist office staff were so knowledgeable and helpful.

Stayed in March 2024

The hotel is in acharacterful old building and is very conveniently placed for discovering the city.

Stayed in February 2024

nothing.

What a gem of a hotel! From the outside you would never know how delightful it is inside - lovely old building stacked with features (the old staircase is a gem). Decent sized room with all the facilities we needed for an overnight stay. Secure parking close by. Lovely helpful staff. We didn't stay fro breakfast so cannot comment, but the bar/breakfast room is very nice.

Stayed in February 2024

Staircase is very cool.

Beautiful with excellent location

Stayed in January 2024

Great location, beautiful building, nice staff

Stayed in December 2023

The breakfast was quite expensive and although perfectly acceptable could have been better for the money. On one day there wasn't any breakfast despite me being there before the time they claimed to finish service however it wasn't a huge issue for us and I am sure they would have made us something had we asked.

A perfectly lovely hotel with a stunning inner courtyard. The hotel is very close to all the main sites and the train station. The hotel has a lovely bar and the staff were professional and welcoming.

Stayed in December 2023

Breakfast was ordinary unattractive. Street scape less desirable

Room and interior architecture

Stayed in October 2023

A hotel of character, comfort and delightful staff. The area around the old stone staircase where you have breakfast is stunning.

Stayed in October 2023

No real free parking or close. Location at night Shower pressure

Good location Friendly helpful staff Clean & spacious Great architecture

Stayed in October 2023

Tricky to find down a side street; no parking space outside hotel to unload cases etc.

Central location, within easy walking of the main sites. Good, helpful and informative staff at reception. Unusual ancient building, well restored, with stone steps and medieval courtyard and balcony. Good breakfast. Underground car parks within 5 minutes walk of hotel. Tranquil location.

Stayed in October 2023

Air conditioning too close to bed

Very big rooms

Stayed in October 2023

Very difficult ult to find a spot to unload baggage from the car

Stayed in September 2023

My room wasn't so easily accessible but I accept the hotel can't change that. There was building work going on outside my room.

Breakfast was good. The building was lovely!

Stayed in September 2023

Small bedrooms Noisy at night , poor air conditioning Good location but better options elsewhere

Stayed in October 2023

No bathmat in the bath/shower (slipping hazard). Design and positioning of the shower was strange and not easy to use. No grab handles for getting out of bath, No seat in the bathroom.

Very good breakfast. Fascinating building. Staff very helpful. We had a great sitting out area with table and chairs in the sun. Good location for the key parts of the city but very quiet, no traffic. Building work to next building did not start until 8.30 so no disturbance.

Stayed in September 2023

The duvets were too hot and it was hard to keep cool with out using the air conditioner

The situation plus the pretty old building

Stayed in September 2023

not possible given the building and its location but parking would have been a bonus as we had to park in St Auguste and bring bags 300m to the hotel (local roadside parking is almost impossible in the locality)

the hotel is not a typical Best Western, situated in a historical building in the old town and retaining many original features including the 4 floor open central atrium. friendly helpful staff, large comfortable room and excellent fresh breakfast.

Stayed in September 2023