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  5. Reviews of Best Western Premier Trocadero La Tour

Reviews of Best Western Premier Trocadero La Tour

5 bis, rue Massenet, 16th arr., 75016 Paris, France

#1015 of 1,660 hotels in Paris

Guests' Choice

Review Score

Based on 238 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Location

    9.0

  • Facilities

    8.0

  • Staff

    8.5

  • Value for money

    7.8

  • Free Wifi

    8.7

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Showing 1 - 25

  • Reviewed: August 22, 2025

    8.0
    A wonderful stay in a dated but clean and classic Paris hotel with a great location and staff!
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    A little quirky…door keys needing to be frequently re-coded… elevator not working one afternoon.

    Location is terrific. Staff is super! Helpful and friendly!!

    Stayed in August 2025

  • Reviewed: August 18, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Didn’t like the surprise tourist tax bill at the end of the trip after already paying for the hotel

    The room was a great size and room service was great

    Stayed in August 2025

  • Reviewed: July 28, 2025

    8.0
    Value for money and strategically located little hotel
    • Business trip
    • Solo traveler
    • Superior Queen Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The lift 😅

    The location and the cleanliness

    Stayed in July 2025

  • Reviewed: July 18, 2025

    8.0
    Comfortable, clean hotel with very helpful staff
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Not far to walk to restaurants, the river and Eiffel Tower

    Clean, quiet

    Stayed in July 2025

  • Reviewed: July 17, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night

    The building is old and the lift is very small. We face a lot of issues with the room lock. Everytime we have to call the reception to open our room, as the key-card were not working properly. They did replace it multiple times, but it didn't work. Once we were sleeping, and the staff opened our door without knocking. It was 2pm and was very strange. Might be a human mistake, but felt very weird and have never happened before.

    The property was at a very good location, just 10-minute walk from the Trocadero and the Eiffel Tower. It is located in a peaceful neighbourhood.

    Stayed in July 2025

  • Reviewed: July 6, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Love it, reasonable rates considering I went in peak summers

    Stayed in July 2025

  • Reviewed: May 8, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Very little restaurant with not so many options although the quality of the served food was good.

    Location is good. Room size is good and cleanliness is excellent. Comfortable beds. Good quality of the food for breakfast.

    Stayed in May 2025

  • Reviewed: January 19, 2025

    8.0
    Very Good
    • Leisure trip
    • Group
    • Superior Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast very good and excellent service from Ludmila.

    Stayed in January 2025

  • Reviewed: January 7, 2025

    8.0
    Enjoyed, quite nice.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 4 nights

    dont know

    We liked everythign but found the location, although it's in a nice nice area and close to Eiffel Tower, a little too much off-centre for other tourist attractions. But that's just us, as we said, nice area and the Metro isnt far anyway.

    Stayed in December 2024

  • Reviewed: December 7, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Classic Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Alles gute!

    Linen and the room were fresh and clear, warm and cosy! The toilet is tired a bit....but it is ok

    Stayed in December 2024

  • Reviewed: November 26, 2024

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Superior Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Location

    Stayed in November 2024

  • Reviewed: November 21, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Quite old and tiny. A bit dark light.

    Good location. Cant see the eiffel tower from the hotel, but it's still within walking distance. 10-15mins. Kind staffs and clean room. Quiet and comfortable bedding. Low pillow!!

    Stayed in November 2024

  • Reviewed: November 19, 2024

    8.0
    Pricey room close to Trocadero
    • Business trip
    • Solo traveler
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room was a bit cold. The size and comfort of the room did not justify the price. Slow check-in process.

    The room was nicely decorated, but rather small. The bathroom was rather large for Paris standards. Nice view. Good breakfast. Nice area.

    Stayed in November 2024

  • Reviewed: November 17, 2024

    8.0
    Comfortable hotel in nice neighbourhood of Paris
    • Leisure trip
    • Family with young children
    • Superior Queen Room
    • Stayed 3 nights

    We could hear the noise from the bathrooms in other rooms next door and above. Also noise from guests walking around in the room above us and in the hallway. Also after returning home, I noticed the hotel reception tried to authorise an additional night on my credit card on the 11/11/2024 at 14:00 after we had already left the hotel on the 11/11/2024 in the morning and paid the full amount of the bill. This is surprising, perhaps a computer bug.

    Hotel is located in a residential area of Paris, away from crowded tourist areas, 10 minutes walk from metro station. There is a good choice of restaurants for dinner nearby. We had a nice large room, with big bathroom for Paris standards, very clean. Our room was located on 2nd floor so we took the stairs to avoid the small elevator. Breakfast was good, with friendly staff bringing coffee and thee.

    Stayed in November 2024

  • Reviewed: October 9, 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 3 nights

    Bathtub too tall, prefer a shower and none available w/twin beds

    Beds comfortable

    Stayed in October 2024

  • Reviewed: September 19, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Classic Double Room
    • Stayed 3 nights

    My room was small

    Location is very good. İt is a historical hotel so, it has a some old furniture and features, such as lift.

    Stayed in September 2024

  • Reviewed: September 12, 2024

    8.0
    Great location for short stay
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Staff attitude

    Location

    Stayed in September 2024

  • Reviewed: September 6, 2024

    7.0
    Very nice hotel in a quiet neighborhood
    • Leisure trip
    • Family with young children
    • Family Queen Room with Sofa Bed
    • Stayed 7 nights

    4 people in a room is too crowded but manageable. Breakfast is ok, too bad the coffee is worse than Nespresso capsules coffee. Elevator is a problem.

    Overall, a good hotel in a quiet neighborhood, with a 10 minute walk (15 with small kids) to the metro. Location - quiet neighborhood, quiet street, but not a lot do around. You're 5 minutes away from a street with some shopping options (but not restaurants). Rooms - nice and comfy, bathroom is nice, but sharing this room with two more kids seems a bit much. It's very crowded and there's not a lot of floor to walk on. Hotel facilities - an old hotel, probably like most of the hotels in Paris. They have an extremely tiny elevator you can barely use for your luggage, and it's very slow. The spiral staircase is beautiful but hardly fun to use. Service - nice and courteous. Breakfast - the basic European breakfast you'd expect - some fruits, croissants, bread, butter, eggs and machine-coffee. All 'ok' and gets the job done. I believe it's only a plus when traveling with kids - if not, you are in Paris. Go outside to a bakery and buy yourself quality food. It is worth mentioning that if you love coffee, this is not the place. Most of Paris, actually, is not the place for coffee.

    Stayed in August 2024

  • Reviewed: August 25, 2024

    7.0
    Nice cheap hotel, worth what we paid
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Lift so small, ironing board provided was in poor condition. Bath plug, soap dispenser, shower head all broken

    Really good value for money, nice room,

    Stayed in August 2024

  • Reviewed: July 18, 2024

    9.0
    I'd like to come back.
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Breakfast perfect and the room very nice.

    Stayed in July 2024

  • Reviewed: July 12, 2024

    7.0
    Positive.
    • Leisure trip
    • Solo traveler
    • Classic Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The lift, which can’t be solved.

    Loved the neighborhood which was not too touristy, parks, shops. The whole ambiance.

    Stayed in July 2024

  • Reviewed: July 9, 2024

    7.0
    Location good toiletries not good staff not warm otherwise comfortable
    • Leisure trip
    • Family with young children
    • Family Queen Room with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Staff not warm

    Location

    Stayed in July 2024

  • Reviewed: May 27, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Classic Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Room size

    Service, Staff & Location

    Stayed in May 2024

  • Reviewed: May 21, 2024

    9.0
    Great location, good quality, expensive price
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 3 nights

    The price was too high so we would probably not stay there again.

    The location in the Passy neighbourhood was very convenient for us near to our daughter's apartment. Good shopping and eating in the area. The room was good size and very comfortable and quiet. Beds were great! The "free" breakfast buffet was very good as well.

    Stayed in March 2024

Showing 1 - 25

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