Reviews of Best Western Hotel Le Guilhem
18 Rue Jean Jacques Rousseau, 34000 Montpellier, France
#34 of 60 hotels in Montpellier
Guests' ChoiceReview Score
Based on 196 hotel reviews
8.0Score breakdown
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Cleanliness
8.4
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Comfort
8.3
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Location
9.6
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Facilities
7.6
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Staff
9.2
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Value for money
8.0
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Free Wifi
8.0
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Reviewed: August 15, 2025
Trish
Australia65 Reviews1 helpful vote8.0“Location makes up for anything not perfect.”- • Leisure trip
- • Couple
- • Executive King Room
- • Stayed 3 nights
The public area carpet was dirty. The room furnishings were dated.
Staff was great, location was outstanding.
Stayed in August 2025
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Reviewed: August 12, 2025
Martin
United Kingdom16 Reviews8.0“Really enjoyed my stay”- • Business trip
- • Solo traveler
- • Classic Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
WiFi was inconsistent. Service was patchy. Had to carry iron and ironing board to my room without help. Nothing in the mini bar
Great location. Most staff friendly. Lovely breakfast terrace. Nice room
Stayed in August 2025
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Reviewed: August 8, 2025
Chris
United Kingdom3 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Executive King Room
- • Stayed 3 nights
- • Submitted from a mobile device
This was the second time I have stayed here and it’s really great value and lovely staff. I really enjoy staying at this hotel.
Stayed in August 2025
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Reviewed: July 26, 2025
Jamie
United Kingdom15 Reviews2 helpful votes8.0“Montpelier is a lovely city at the hotel makes a good pied-à-terre for a visit”- • Leisure trip
- • Couple
- • Classic Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Shower not working fully.
Central and convenient
Stayed in July 2025
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Reviewed: July 26, 2025
Mihai
Spain63 Reviews14 helpful votes9.0“A good option for 2 nights stop”- • Leisure trip
- • Couple
- • Executive King Room
- • Stayed 2 nights
No elevator for rooms above first floor, only parking (Indigo) available at 300 m
Staff very friendly and helpful, very good location, big room, terrasse available for breakfast, parking rate
Stayed in July 2025
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Reviewed: July 18, 2025
Becchio
Italy6 Reviews2 helpful votes8.0“Charming location with amazing terrace”- • Business trip
- • Solo traveler
- • Classic Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Amazing terrace
Stayed in July 2025
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Reviewed: July 14, 2025
Dickson
United States14 Reviews1 helpful vote7.0Good- • Leisure trip
- • Couple
- • Comfort King Room
- • Stayed 1 night
Had to use public parking. Had electrical and wifi outages
Quirky little rooms, but comfortable and right in the historic district
Stayed in June 2025
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Reviewed: July 8, 2025
Katri
Finland17 Reviews7.0Good- • Leisure trip
- • Couple
- • Comfort King Room
- • Stayed 3 nights
- • Submitted from a mobile device
Location
Stayed in July 2025
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Reviewed: July 7, 2025
Petrik
Finland18 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Classic Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Hotel was not able to change double-sized blanket to 2 single-person blankets, which we prefer to sleep with.
Stayed in July 2025
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Reviewed: June 20, 2025
Rod
United Kingdom66 Reviews12 helpful votes8.0“Good spot; hotel needs a refurb.”- • Leisure trip
- • Solo traveler
- • Classic Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The room was gloomy; no natural light and very dated. The breakfast was below par with only cold options.
The location was great.
Stayed in June 2025
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Reviewed: June 20, 2025
Beg85
Germany46 Reviews3 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Classic Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Room were old, no fridge or water heater. But nevertheless a great experience.
Lovely terrace for breakfast. Great location. Friendly staff.
Stayed in June 2025
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Reviewed: June 17, 2025
Tan
France10 Reviews1 helpful vote8.0“Great place to stay loved it. staff were great as well. Our two rooms were wonderful”- • Leisure trip
- • Family with young children
- • Classic Double Room
- • Stayed 2 nights
Be aware that you cannot drive on the hotel of the road, you need to park in car park and walk across to hotel. Wasnt an issue but had to call and ask how to get to hotel. It was fine though as it was a 2 min walk.
Great location, loved being so close to the old town, shops, bars and restaurants within walking distance. Hotel was lovely. Staff super friendly, would definitely stay again.
Stayed in May 2025
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Reviewed: June 15, 2025
Alison
United Kingdom10 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Couple
- • Classic Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Very friendly staff, excellent location near to the historic centre and tram stops. Lovely room with garden!
Stayed in June 2025
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Reviewed: June 13, 2025
Gay
Australia2 Reviews1 helpful vote8.0“The stay was very pleasant once we had found the hotel (we didn’t get the message regarding pedestrian access until afte”- • Leisure trip
- • Couple
- • Classic Double Room
- • Stayed 1 night
- • Submitted from a mobile device
It is not accessible by car and we had booked there purely because it offered parking and an EV charging point. The hotel notified us after booking that the parking was off-site and the hotel has pedestrian access only, so this was more a problem of Booking.com than of the hotel itself. Similarly the EV charger was in the public carpark and not available at the time of our stay. These points should have been clear on the Booking.com site before we booked.
The staff were excellent, as was the location, if you didn’t come by car.It was clean and the room and bathroom were very pleasant
Stayed in June 2025
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Reviewed: June 11, 2025
Steven
United States54 Reviews1 helpful vote7.0“Good value, good location, not the newest location.”- • Leisure trip
- • Solo traveler
- • Classic Double Room
- • Stayed 1 night
The building is a bit dated with the hall carpets looking pretty well trodden on and some of the fixtures are not that up to date. Nothing was a problem but it looked like it had been a well-used hotel.
Location was great, lots of city sites and things to do nearby. The hotel staff was very helpful and friendly.
Stayed in June 2025
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Reviewed: May 28, 2025
Mayra
United Kingdom17 Reviews2 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • Classic Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The room is in an adjacent building, but it is ok.
Very helpful staff. The location was very good, near delicious restaurants. We enjoyed it !
Stayed in May 2025
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Reviewed: May 27, 2025
Suparwo
Indonesia12 Reviews9.0“Best location”- • Leisure trip
- • Family with young children
- • Classic Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The location is very close to town and just walk to anywhere or using Tram just a minute from the hotel.
Stayed in May 2025
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Reviewed: May 17, 2025
Annie
Australia33 Reviews5 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Comfort King Room
- • Stayed 2 nights
nothing in particular
located in a great part of town - easy walking to everything
Stayed in May 2025
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Reviewed: May 16, 2025
Larisa
Romania53 Reviews7 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • Classic Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Booked two nights, stayed four as it was very comfortable from all points of view, the room, the bed, the location, parking very close. Clean, pet-friendly.
Stayed in May 2025
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Reviewed: May 13, 2025
Harry
Ireland16 Reviews9.0“Excellent”- • Leisure trip
- • Couple
- • Classic Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Hard to find by car in rain
Lovely hotel pleasant and helpful staff
Stayed in May 2025
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Reviewed: May 13, 2025
Felicity
France42 Reviews9 helpful votes7.0Good- • Leisure trip
- • Couple
- • Executive King Room
- • Stayed 3 nights
- • Submitted from a mobile device
No suitable for older person as Small flight of steps to bedroom after getting out of lift with no handrail Would have preferred shower to bath which had slippery base and no support rail. Two small mirrors in bedroom but both too high up for me to see myself ( I’m 1.63m tall) . Breakfast was good but very busy at 9h00 and no clean tables and croissants etc had run out ( ten minutes to cook more - could have been planned better)
Location Comfortable bed View from bedroom
Stayed in May 2025
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Reviewed: April 25, 2025
Etienne
France50 Reviews13 helpful votes8.0“Excellent location and friendly staff”- • Leisure trip
- • Couple
- • Classic Double Room
- • Stayed 1 night
Nothing, really. Just a tip: if you have a car, the hotel has an agreement with an underground parking close-by. Worth asking the reception before arrival to indicate you the name of the parking, you will save money and time - and will not have to struggle with traffic in that part of town.
The location is perfect, close to all what counts. The hotel is located in an old building of the historical center of the city, walking distance to a huge offer of restaurants and bars, shopping and site-seeing. Staff is great, extremely nice and helpful. The room was very spacious. The only disappointing part was the bed, not so comfy, including pillows and bed linen... Needs some upgrade.
Stayed in March 2025
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Reviewed: April 23, 2025
Ian
Australia27 Reviews1 helpful vote8.0“Great experience”- • Leisure trip
- • Couple
- • Classic Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
N/a
Perfect location
Stayed in April 2025
-
Reviewed: February 28, 2025
Nicola
United States1 review9.0“Very comfortable stay, I felt safe and well taken care,of, the location was ideal, very beautiful in”- • Leisure trip
- • Solo traveler
- • Classic Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
The staff at the reception desk were exceptional, especially the young woman who I met when I checked in. Shecwas so helpful.
Stayed in February 2025
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