Reviews of Hôtel Le Médiéval Palais des Papes
15 rue Petite Saunerie, 84000 Avignon, France
#21 of 51 hotels in Avignon
Guests' ChoiceReview Score
Based on 305 hotel reviews
7.9Score breakdown
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Cleanliness
8.3
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Comfort
8.2
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Location
9.4
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Facilities
7.6
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Staff
9.2
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Value for money
8.0
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Free Wifi
7.3
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Reviewed: August 10, 2025
Fabien
Switzerland31 Reviews1 helpful vote8.0“Agréable.”- • Leisure trip
- • Couple
- • Budget Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Aspect architectural.
Stayed in August 2025
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Reviewed: August 1, 2025
Alessio
Italy49 Reviews5 helpful votes8.0“Good for a short stay”- • Leisure trip
- • Couple
- • Classic Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Internet only if you log in by your email. Room not well maintained and furnished, no insonorisation at all. Hairdryer was not working well (sparks when I've tried it, not used at all then). Even if nothing went wrong, I don't know if I would stay there again.
Position is great, in the city center. Historical building, very nice common areas. Staff very welcoming. A bottle of water in the room was for free, really appreciated due to the external temperatures.
Stayed in July 2025
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Reviewed: July 24, 2025
Devika
United States13 Reviews2 helpful votes7.0“Very, very basic”- • Leisure trip
- • Family with young children
- • Classic Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
I expected something spartan, but the room was poorly lit, with a sour odor. We had two rooms for our family, and in one, there was visible buildup under the toilet seat that seemed like it had accumulated over time—even after housekeeping had been through. The cleaning felt very superficial, which was disappointing.
Good location. Pleasant front desk staff.
Stayed in June 2025
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Reviewed: July 8, 2025
Shona
United Kingdom6 Reviews1 helpful vote9.0“A relaxed and comfortable stay with excellent staff in a very attractive part of Avignon. I would certainly go back.”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 5 nights
- • Submitted from a mobile device
Room wasn’t particularly big, but very comfortable with everything we required.
Great location with excellent air conditioning. All staff were particularly friendly and helpful.
Stayed in June 2025
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Reviewed: July 3, 2025
Susan
United States16 Reviews9.0“Pleasant, well-situated hotel”- • Leisure trip
- • Group
- • Classic Twin Room
- • Stayed 4 nights
An elevator
The staff were very friendly and did their best to make us comfortable. The location is excellent. I would have welcomed an elevator; otherwise, a good deal in Avignon.
Stayed in June 2025
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Reviewed: June 22, 2025
Stephen
Canada3 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Classic Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Location
Stayed in June 2025
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Reviewed: June 16, 2025
Carol
New Zealand53 Reviews2 helpful votes8.0“Comfy and clean”- • Leisure trip
- • Travelers with friends
- • Classic Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
It's location was superb. Accessible to everything with the walls of Avignon. Abd the bonus was, a lift had been installed only weeks before!
Stayed in June 2025
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Reviewed: June 11, 2025
Linda
France11 Reviews9.0“Excellent and would return here again.”- • Leisure trip
- • Solo traveler
- • Budget Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Everything was perfect for me.
Loved the location. Room was small but very comfortable and clean. The lady in reception was very kind and helpful.
Stayed in June 2025
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Reviewed: June 8, 2025
Peggy
United States18 Reviews1 helpful vote9.0“This little hotel in a tiny alley is quiet and well placed to walk to all the sights of Avignon.”- • Leisure trip
- • Solo traveler
- • Classic Double Room
- • Stayed 1 night
The front desk lady, who has been working for the owners for many many years was a wonderful help. She call a cab for me and kept me company while I waited for it to arrive. They are lucky to have such an enthusiastic, friendly and capable employee.
Stayed in June 2025
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Reviewed: June 5, 2025
Felicity
United Kingdom2 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Classic Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Furnishings look slightly tired.
Friendly staff - Let us leave our luggage early before check in. Very good location in old part of town. Very comfortable bed.
Stayed in June 2025
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Reviewed: June 3, 2025
Stephen
Ireland7 Reviews8.0Very Good- • Leisure trip
- • Solo traveler
- • Budget Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Excellent location and very helpful staff. Rooms a bit dated.
Stayed in May 2025
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Reviewed: May 28, 2025
Pierre49
Switzerland24 Reviews2 helpful votes9.0“Alright!”- • Leisure trip
- • Couple
- • Classic Double Room
- • Stayed 1 night
Hotel was still under remodelling. Some construction noise and painting orders.
All was OK!
Stayed in May 2025
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Reviewed: May 27, 2025
Andre
United Kingdom3 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Friendliness of staff and location
Stayed in May 2025
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Reviewed: May 19, 2025
Celine
Canada30 Reviews2 helpful votes7.0Good- • Leisure trip
- • Couple
- • Classic Double Room
- • Stayed 1 night
- • Submitted from a mobile device
It was in a middle of renovation with breakfast unavailable, dusty stair carpets from wall rebuilding
Location
Stayed in April 2025
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Reviewed: May 17, 2025
Supronowicz
United States3 Reviews9.0“Homey hotel in old Avignon.”- • Leisure trip
- • Solo traveler
- • Classic Double Room
- • Stayed 1 night
Very courteous staff. Bathtub.
Stayed in April 2025
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Reviewed: May 9, 2025
Chas
Australia101 Reviews1 helpful vote8.0“Avignon stop over.”- • Leisure trip
- • Couple
- • Classic Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Nil
Very comfortable bed. Great location.
Stayed in May 2025
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Reviewed: April 22, 2025
Beatriz
Mexico7 Reviews1 helpful vote7.0“Until they finish renivating I would not recommend staying there”- • Leisure trip
- • Family with young children
- • Classic Double Room
- • Stayed 1 night
No lift, had to carry luggage two set of stairs. They offered breakdast in the advertisement. There was no service due to a remodeling process. Noisy street.
Location.near all siggts. Comfortable beds nice size room.clean.
Stayed in April 2025
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Reviewed: April 14, 2025
Ward-lee
United Kingdom1 review7.0“worked hard,, loved the location...will stay there again”- • Business trip
- • Solo traveler
- • Superior Double Room
- • Stayed 5 nights
See above
as usual great location, nice people, good room, good value. However..the renovations in progress were somewhat worrying and made the stay a bit difficult as one had to avoid paint pots etc. I gather they will be finished soon, so would certainly stay again. Charming people. Sal
Stayed in April 2025
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Reviewed: December 13, 2024
Cassidy
Ireland1 review9.0“great central location”- • Leisure trip
- • Solo traveler
- • Classic Double Room
- • Stayed 3 nights
despite the ongoing renovation, the hotel worked well.
Stayed in December 2024
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Reviewed: October 28, 2024
Ann
United States19 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Couple
- • Classic Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
There v was a lot of noise outside the window. In the morning it was workers and at night it was loud people walking by. The curtains did not block the light too well.
The room was clean and comfortable and a good size. There was a refrigerator in the room. Apparently there was br e aghast included but we found out too late.
Stayed in October 2024
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Reviewed: October 27, 2024
Daniel
United Kingdom6 Reviews8.0Very Good- • Leisure trip
- • Group
- • Classic Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Building work, but has to done and was respectful
Nice building and location
Stayed in October 2024
-
Reviewed: October 27, 2024
Buckingham
Canada18 Reviews3 helpful votes8.0“Avignon old town”- • Leisure trip
- • Couple
- • Classic Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Hotel is difficult to find on the first attempt in the dark. Tip: Do a thorough Google maps search beforehand. Google maps 'on foot' selection was very useful
The central location made easy access to the various attractions of the old city.
Stayed in October 2024
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Reviewed: October 26, 2024
Stephen
Australia5 Reviews1 helpful vote8.0“A great hotel in Avignon”- • Leisure trip
- • Couple
- • Classic Double Room
- • Stayed 3 nights
Bath/shower combination is not our choice. Not much else to mention. We were happy with the hotel.
Central and a good sized room. Very friendly and accommodating staff despite our lack of French language. Lots of places near the hotel to get a good coffee in the morning. we were on the top floor so the steps were a good workout up and down. Windows that open also a plus.....fresh air is nice.
Stayed in September 2024
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Reviewed: October 24, 2024
Gloria
United States15 Reviews2 helpful votes8.0“enjoyed. our stay but a few things would improve the quality of the hotel.”- • Leisure trip
- • Family with young children
- • Classic Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
breakfast was minimal. I would have appreciated a better selection of cheeses and fruits. Scrambled eggs would be enjoyed, but different fruits and cheeses definitely. our room did not provide a shower curtain. Consequently the entire floor of the bathroom and a bit outside got wet. having hand towels would helpful.
location
Stayed in October 2024
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