35 rue Sainte Claire, 74000 Annecy, France
#11 of 48 hotels in Annecy
Guests' ChoiceBased on 141 hotel reviews
8.6Cleanliness
8.8
Comfort
8.9
Location
9.4
Facilities
8.7
Staff
9.1
Value for money
8.2
Free Wifi
9.9
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End of dialog contentReviewed: August 17, 2025
Gregory
United KingdomSome things need to be addressed. The shower and one of the sinks in the bath room do not drain properly. The entrance door sticks and is difficult to open/close. The towel rad in the main bathroom did not heat up to help dry towels, fixtures such as the toilet roll holders are loose and can fall off.
The location was excellent. The car park is very close and is reasonably priced. Peter is a pleasure to deal with on check in, and could do enough for us.
Stayed in August 2025
Reviewed: August 15, 2025
Ranee
AustraliaVery busy summer tourist area.
Excellent location, very clean room with good facilities. Close to Excellent Bistros. Close to carparling.
Stayed in August 2025
Reviewed: August 13, 2025
Steven
BelgiumNothing. Maybe the parking spaces are quite small and when it is busy difficult to find a spot.
Very comfortable large room in a different levels so enough space for a family of 4. Very cosy. You do not hear anything from the streets although you are staying at the centre of the city. It is only a few 100 meters from everything. And it is has a public underground parking in front of the appartement. Breakfast basket was amazing with fresh yoghurt, juices, chocolate milk, bread, croissants and pain au chocolate. Just top.
Stayed in August 2025
Reviewed: August 11, 2025
B
United Arab EmiratesSuper accueil, mille mercis !
Stayed in August 2025
Reviewed: August 10, 2025
Ken
United KingdomThe inclusive daily basket of breakfast was fantastic! Locations is excellent. Everything was perfect.
Stayed in August 2025
Reviewed: August 7, 2025
Olga
SwedenWe stayed just one night at a discounted rate, so it was fine — but be aware: this is not a hotel. It’s more like an Airbnb, with no reception, no breakfast, and no services. At full price, you could find a better Airbnb, even with a washing machine. The listing is very misleading — this is simply not a hotel.
If you need a central location, that is a good one
Stayed in June 2025
Reviewed: August 3, 2025
Candy
GermanyResponsiveness to messages and requests was slow or nonexistent. Breakfast delivery window is very limited. The entry door sticks at about 7 inches open and is challenging. There should be some instructions for using the spa shower features.
Great location. Air conditioning was a big plus as it allowed us to be in a central spot without all the noise. Breakfast was great and it was nice to have it in our apartment. Bed was comfy and the kitchen was well equipped and efficient for a small space.
Stayed in August 2025
Reviewed: August 3, 2025
John
AustriaMore guidance on where to park would be helpful.
Excellent location in the old city close tobars and restaurants.
Stayed in July 2025
Reviewed: July 25, 2025
Rachel
United StatesThere is not a front desk. The innkeeper found us waiting outside the entrance after some time. He was lovely.
Extremely comfortable. Amazing breakfast.
Stayed in July 2025
Reviewed: July 22, 2025
Hamzah
Saudi ArabiaThe barking is five minute walking distance from the property
Location and design and cleaning
Stayed in July 2025
Reviewed: July 13, 2025
Samuel
United StatesA little odd when checking in. They weren’t ready for us but they stored our luggage so we could start exploring the town. Otherwise everything was great
Perfect location and modern rooms with the old building character. Air conditioning and a kitchen were great additions. And the balcony!
Stayed in July 2025
Reviewed: July 10, 2025
Eleonora
United KingdomWasn’t keen on the view from our room would have preferred to be in the front of the property instead of the back. But that’s just personal preference
Very clean had everything we needed. Was positioned right in the middle of restaurants and the hustle and bustle of the town which we loved
Stayed in April 2025
Reviewed: July 5, 2025
Ditte
AustraliaNo microwave or kettle. Not an issue for us though.
Great location right in the middle of the old town. Parking next door for 20euros a day. Place is lovely. Small but cute. Good aircon. Good beds. Nice steam shower. Exactly as per pictures. When we arrived we couldn’t get in using the øcode we had but they responded quickly and the restaurant next door helped us in within 5-10 min. There is a lift to get to the apartment.
Stayed in June 2025
Reviewed: June 30, 2025
Wendy
United KingdomWe struggled to find the parking initially. Directions to this could be a little clearer.
This was a perfect place to stay in Annecy. Located right in the centre of the Old Town in a nice square. The owners run the coffee shop below & were very friendly & pleasant. We loved the breakfast basket delivered each day with a delighful selection of local products & more than enough for our needs.
Stayed in June 2025
Reviewed: June 20, 2025
Anthony
New ZealandVery convenient lovely people who greeted us great food in cafe
Stayed in June 2025
Reviewed: May 15, 2025
Shames
United Arab EmiratesNo reception , no one to speak with him if you need something. And I didn’t like they blocked on some amount extra more than l paid. I didn’t like the sign of the name so small, and it’s not seen unless stand in front of it.
The location was good
Stayed in May 2025
Reviewed: May 9, 2025
Elizabeth
United StatesBeautiful space with exceptionally friendly and helpful owners. The food was amazing. Highly recommend the restaurant. Excellent location.
Stayed in May 2025
Reviewed: May 5, 2025
Mohammed
Kuwait-
Location , clean
Stayed in April 2025
Reviewed: May 3, 2025
Crossie
AustraliaNothing.
Simply stunning in the perfect location. Our host was generous, charming and extremely helpful. A very well deserved 5 Stars. Thank you again for our amazing stay.
Stayed in April 2025
Reviewed: April 6, 2025
Nicholas
GermanyGreat location, great staff! Would definitely stay again
Stayed in April 2025
Reviewed: February 23, 2025
Sean
AustraliaWe landed early in the morning and wanted to drop in our luggage, there is no reception as such so we had to wait until 11am to do so. However the owner did everything they could to give us the room and we were able to check in sooner.
Lovely apartment, nicely designed with everything you need.
Stayed in February 2025
Reviewed: February 19, 2025
Jean-louis
FranceCalme, situation
Stayed in February 2025
Reviewed: February 16, 2025
Jonathan
United KingdomN/A
Very spacious, great location.
Stayed in February 2025
Reviewed: January 12, 2025
Candice
United KingdomThe nearby parking is not suitable for vehicles over 1.9 but honestly the parking as advised at the Castle was absolutely no problem and not far to walk either , can’t fault it .
Such a great little place , we were just passing through on way to ski resort but would have loved to stay longer in this beautiful gem of an apartment every was perfect and very well thought out
Stayed in January 2025
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