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  5. Reviews of Hotel Massena

Reviews of Hotel Massena

16 Rue Tronchet, 8th arr., 75008 Paris, France

#1095 of 1,617 hotels in Paris

Guests' Choice

Review Score

Based on 238 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.2

  • Location

    9.3

  • Facilities

    7.6

  • Staff

    8.4

  • Value for money

    7.7

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Showing 1 - 25

  • Reviewed: April 21, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Some facilities, such as the staircase, need to be refurbished.

    The location is great - really at the city center. The room was clean and comfortable. The staff was friendly.

    Stayed in April 2024

  • Reviewed: March 27, 2024

    8.0
    for insultingly ovepriced accomodations in Paris this is suitable facility in very good location
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights

    room is rather small, bathroom too

    location, staff, cleanliness

    Stayed in February 2024

  • Reviewed: March 20, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Single Room
    • Stayed 2 nights

    expensive for what you get

    very good location

    Stayed in March 2024

  • Reviewed: March 7, 2024

    8.0
    Lovely stay in the city centre.
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights

    The reception is a bit outdated, but nothing too bad.

    Great location and a comfortable, quiet room. Also great shower for Parisian standards (good water pressure and heat, even on the fourth floor) Around the corner of the metro.

    Stayed in March 2024

  • Reviewed: February 8, 2024

    8.0
    Very very friendly staff, great locations, very good breakfast, Very clean room, great view
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Room was small but like in paris is good, first day the hot water didnt work but yesterday they fix it, room in second floor smelled not well, but they changed to us and they seted to another room was grate, the coridor and stairs was littel bit dark, need to be walls white color and or blue, and need to remove color of red wall because not look good, also carped need to change/remove

    Staff was very very friendly, room was very clean, great location, Great breakfast, great view direct to the street, staff very helpfull 24h(the lady of the staff was grear) also the others, great location, room was clean evey day

    Stayed in February 2024

  • Reviewed: February 5, 2024

    8.0
    Great stay, good location, easy to shop and get around
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    At night it feel not the safest, people adressing insulting things but later closer to midnight. It s not about the hotel considering it s in a nice area, but a general paris feeling, comparing the others this is really good area.

    The location was good, also the room small but had all the facilities needed. It was cleaned on a daily basis and everything set right. I ve had a great experience there. Breakfast also good and lots of stuff to try, the breakfast lady was really nice and helpful, also managed to make me feel good and bring hot milk or whatever I liked. Thank you! Easy to get around the most visited areas.

    Stayed in February 2024

  • Reviewed: January 16, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights

    The room was small.

    The room was clean, comfortable, it has all that is needed. Nice location, delicious breakfast, the staff was very kind.

    Stayed in January 2024

  • Reviewed: January 15, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Well situated

    Stayed in January 2024

  • Reviewed: January 7, 2024

    9.0
    Price / quality balance very good
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Room too small

    Very nicely located , next door to madeleine metro, friendly personnel , very good breakfast, reasonable price

    Stayed in January 2024

  • Reviewed: December 31, 2023

    7.0
    Small convenient hotel
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I had an old room not yet renovated. Old carpeting, I plugs near the bed at all.

    Location was central and very close to many Metro stops and restaurants and stores.

    Stayed in December 2023

  • Reviewed: December 6, 2023

    7.0
    Central Paris hotel within good walking/cab distance of most attractions.
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 2 nights

    A bit hot inside and dark... typical Paris hotel to be honest at that level. Lift helpful as I was with my Mum. Overpriced but the norm for Paris.

    Central location, rooms were a bit nicer than anticipated given cost of staying anywhere in Paris. Helpful receptionist, luggage storage etc. Easy spot to navigate the city from.

    Stayed in October 2023

  • Reviewed: December 5, 2023

    8.0
    Very good , but would have loved to chill in the room , when waking up with a coffee, prior to going out all day.
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No coffee facilities in the room

    Location

    Stayed in December 2023

  • Reviewed: November 20, 2023

    9.0
    smiley, clean, contemporary decadence.
    • Business trip
    • Group
    • Double Room
    • Stayed 2 nights

    My window view was of bins, plus I couldn't keep my window open safely as it backed to a step. I was on ground floor so someone could of easily have climbed in should they have wished to however the area outside the window seemed to be contained within the hotels grounds.

    Brilliant breakfast, continental with hot eggs, as much coffee as you can drink plus a really decent selection of teas including chamomile.

    Stayed in November 2023

  • Reviewed: November 10, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Shower little bit leaks. Lights is not so bright. Breakfast can be better. But nevertheless, for me it was not so important. Recommend for rest.

    Small quiet hotel with good location and perfect view from window. Friendly personal. Wide bed. Pot and fridge in apartment. Good working AC. Bath in bathroom.

    Stayed in November 2023

  • Reviewed: November 8, 2023

    9.0
    A very short stay and got nothing else to add
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The hot water was unstable and it got cold sometimes during the shower

    The location is great and close to metro, very comfortable room

    Stayed in October 2023

  • Reviewed: October 27, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 10 nights
    • Submitted from a mobile device

    Hot water was not working during one whole weekend.

    The staff and the bed.

    Stayed in October 2023

  • Reviewed: October 26, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights

    Great location. typical French breakfast. Room wasn`t big, window view was into the wall with smell from some restaurant (maybe in this room only)

    Stayed in September 2023

  • Reviewed: October 21, 2023

    9.0
    Perfect
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Wonderful staff, amazing breakfast and comfortable room.

    Stayed in July 2023

  • Reviewed: October 13, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I have mixed feelings about this place as the room I got initially was absolutely horrible. The room was not very clean, the window was facing the inner court with a ventilator making huge noise. after asking the staff to change my room they did a great job giving me a new one. this time it had a window facing the street with a beautiful view, the room was clean and really pleasant.

    Stayed in October 2023

  • Reviewed: October 8, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The price.

    Everything.

    Stayed in October 2023

  • Reviewed: September 3, 2023

    9.0
    I would definitely recommend and come back again .Merci
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    To be honest only down of it is internet is very slow and cuts off.Hotel itself is great.Again Merci

    Location is nice and also staff are friendly .Lady from reception very helpful.Honesty excellent she was.Clean room and great breakfast ,Merci beaucoup.

    Stayed in September 2023

  • Reviewed: August 13, 2023

    9.0
    i would go back. the French ways seem snobby but it’s just French.
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 4 nights
    • Submitted from a mobile device

    the elevator was fixed day before i left. very windy stairs. they didn’t tell you till u check in that it was broken. i like the old style not for everyone.

    breakfast was great. my window on the pretty street was quaint.

    Stayed in August 2023

  • Reviewed: July 31, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Needs repairs in bathroom as shower glass is close to falling in room 305. Carpets and wall paper in corridors need replacement as they are falling apart.

    Great location. Fantastic staff.

    Stayed in July 2023

  • Reviewed: July 27, 2023

    7.0
    Good for location otherwise small and basic
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Very small room, no space to store luggage comfortably. No iron in the room. Lift not in use. Leaving key everytime I left the hotel, even just to go to the supermarket briefly.

    Location perfect for getting around city, 3 minutes walk to metro. Breakfast was nice (breakfast lady not so nice) Nice new modern bathroom (no to shelf inside shower cubicle)

    Stayed in July 2023

Showing 1 - 25

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