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Reviews of Mercure Paris Val de Fontenay

Avenue Des Olympiades, 94120 Fontenay-sous-Bois, France

#4 of 26 hotels in Fontenay-sous-Bois

Guests' Choice

Review Score

Based on 209 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    8.2

  • Facilities

    8.1

  • Staff

    8.7

  • Value for money

    8.0

  • Free WiFi

    8.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 26, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Friendly staff. Front desk was lovely. Syesye was helpful

    Stayed in April 2024

  • Reviewed: February 12, 2024

    8.0
    Great, thank you.
    • Leisure trip
    • Family with young children
    • Classic  Room With 3 Single Beds
    • Stayed 4 nights

    The breakfast could be better.

    The receptionist was so helpful and friendly.

    Stayed in February 2024

  • Reviewed: January 1, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Staff is very good

    Stayed in January 2024

  • Reviewed: November 13, 2023

    8.0
    Convenient location, hard beds
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    The beds are quite hard for my personal preference, but we did manage to get some sleep.

    The reason we booked this hotel was because its conveniently located very near the train line to Disneyland. We stayed the night before going to the park because we were arriving quite late in Paris. The hotel is nice and modern, and the staff were friendly.

    Stayed in October 2023

  • Reviewed: November 2, 2023

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Not even a bottle of water, even in the bar.

    The bathroom was perfect, and most importantly, clean.

    Stayed in October 2023

  • Reviewed: October 23, 2023

    8.0
    Decent
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location in a rough area I wouldn’t feel comfortable walking out in the evening.

    Clean and spacious room for our quick 1 night trip to see a friend in Vinccennes (we were not in the hotel that long only to sleep)

    Stayed in October 2023

  • Reviewed: September 13, 2023

    9.0
    Great Hotel next to Fontenay Metro Station.
    • Leisure trip
    • Family with young children
    • Family Room with Double Bed and Sofa
    • Stayed 4 nights

    Very convenient location for Disney Land Paris as Hotel is next to Metro Station. Iron Room available on Floor is a good add-on. Shopping Mall & Supermarket near by.

    Stayed in August 2023

  • Reviewed: September 12, 2023

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The receptionist was very slow

    The quietness and the cleanness of the hotel

    Stayed in September 2023

  • Reviewed: August 24, 2023

    8.0
    Value for money, far from the center, good access to metro
    • Leisure trip
    • Family with young children
    • Family Room with Double Bed and Sofa
    • Stayed 2 nights
    • Submitted from a mobile device

    45 minute ride on metro to the city center. Station is outside the zone that is covered under Navigo card, hence needs a separate ticket.

    Clean, comfortable, value for money. Metro station is close by.

    Stayed in June 2023

  • Reviewed: August 5, 2023

    8.0
    Good choice
    • Leisure trip
    • Family with young children
    • Privilège Suite with 1 Double Bed and a Sofa
    • Stayed 4 nights
    • Submitted from a mobile device

    The restaurant was closed during our stay.

    The location is perfect if you want to visit Disneyland and pay much less for accommodation. It is right near the underground station and it will take you exactly 30 minutes to Disneyland. The rooms are large, provided with coffee machine and very good cleaning services. The fresh drinkable water on each floor is a big plus. The breakfast was very tasty, but not that many choices. The big minus was the restaurant not functioning during our stay. When you get back to the hotel after a day of eating kind of fastfood in the park, the restaurant is essential. The staff is a big plus in this hotel: they gave us directions, provided all info we needed and gave us good tips for traveling using the underground.

    Stayed in June 2023

  • Reviewed: July 24, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Family Room with Double Bed and Sofa
    • Stayed 2 nights
    • Submitted from a mobile device

    Additional bed wasn't as confortable as I expected to be

    Location

    Stayed in July 2023

  • Reviewed: July 21, 2023

    7.0
    Nice enough, good price, good transport, wouldn’t go back,
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Hard beds and pillows, felt very dated, old smell of smoke lingered in the air even though the hotel has been non-smoking for some time, reception didn’t always answer the phone, staff seemed Disengaged overall though a few people were lovely. Hard to explain but it felt like we were putting upon the staff by being there.

    Location nearby train station, clean, quiet, spacious room. The manager kindly refunded us our third night when we had to leave early due to an injury.

    Stayed in July 2023

  • Reviewed: June 26, 2023

    9.0
    Good hotel, we recommend it and we will come back
    • Leisure trip
    • Family with young children
    • Classic  Room With 3 Single Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Poor breakfast, the empty plates were filled again only if the staff were asked 😐; entrance of the hotel very ugly (old blue faience similar to swimming pool...considering the entrance into the hotel gives the first impresion, there should be major improvements to be done here), climatisation of the room didn't worked properly (maybe a problem only in our room, we haven't complained this to the reception because we used the room only at night)

    Very good location (near RER A station Val de Fontaney, 3 min walk to a mall where you can find Auchan store, fast foods restaurants (Mc Donalds, Burger King, KFC) and specific foods restaurants (chinese, japanese, turkish) and other shops, the hotel offers for free plate water and carbonised water within Brita water dispenser on the lobby of each floor, very clean rooms, silentios rooms even the hotel is located near the RER station, very polite and friendly staff;

    Stayed in June 2023

  • Reviewed: June 21, 2023

    7.0
    Great location for access to transportation and grocery supplies.
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 6 nights

    The AC unit in our room did not work. We let the front desk know, but nothing was done to fix it during our stay. We opened the window to help keep the room a little cooler. The location is not at all Paris-like and felt like a failing commercial district. The hotel overcharged us for breakfast that we never ate. We had to dispute this with the hotel. The hotel charged us for a tourist tax that was supposed to be included in the quoted price (according to Booking.com)

    There is a train station and shopping mall right next to the hotel.

    Stayed in June 2023

  • Reviewed: June 10, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Privilège Suite with 1 Double Bed and a Sofa
    • Stayed 5 nights
    • Submitted from a mobile device

    Breakfast is a minus.

    Stayed in June 2023

  • Reviewed: June 2, 2023

    9.0
    Great
    • Leisure trip
    • Family with young children
    • Family Room with Double Bed and Sofa
    • Stayed 3 nights
    • Submitted from a mobile device

    No AC, but you can open the window.

    Good location. RER just on the corner. Perfect location for Disnayland. Hotel is in 3rd zone, so train tickers to the city more expencive. Auchan and shopping center next. Clean and friendly.

    Stayed in May 2023

  • Reviewed: May 17, 2023

    8.0
    Good hotel
    • Leisure trip
    • Family with young children
    • Classic  Room With 3 Single Beds
    • Stayed 1 night
    • Submitted from a mobile device

    AC was not turned on during our stay in May. Apparently that is usual for France but got a bit warm during sunny days

    Centrally located 4 star hotel

    Stayed in May 2023

  • Reviewed: May 14, 2023

    8.0
    Ok
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Ok

    Ok

    Stayed in May 2023

  • Reviewed: May 13, 2023

    7.0
    Good location next to RER station but air con didn't work.
    • Leisure trip
    • Family with young children
    • Classic  Room With 3 Single Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Air conditioning system didn't work well - it was far too hot in the room which made it a little uncomfortable. Not many restaurants open the day we visited which made it difficult to find somewhere to eat. Even the hotel restaurant wasn't available on that day.

    Located next to RER and Bus Station. Clean and modern.

    Stayed in May 2023

  • Reviewed: May 4, 2023

    8.0
    good
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    OK

    OK

    Stayed in May 2023

  • Reviewed: May 3, 2023

    8.0
    Perfectly located midway between Disneyland and Paris city center.
    • Leisure trip
    • Family with young children
    • Family Room with Double Bed and Sofa
    • Stayed 5 nights
    • Submitted from a mobile device

    The carpet has a strong odor. You can often hear doors slamming. A/C doesn’t have cold air during springtime. Windows too large to be opened fully. Sofa bed is available but is wobbly and mattress not flat when opened.

    Our trip included 2 days at Disneyland, thats why hotel was perfect for us as the RER train station is only across the street. It takes approximately 30 minutes train ride either way (from hotel to Disneyland or hotel to Paris- Auber station). And since hotel is outside Paris city center, the price is not as steep. Whats also good is that hotel offers free drinking water via a water dispenser on every floor (includes both still and sparkling water). Theres also a nearby mall with grocery.

    Stayed in April 2023

  • Reviewed: May 1, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Room with Double Bed and Sofa
    • Stayed 6 nights
    • Submitted from a mobile device

    we had aints in bathroom, and flood first two days

    locatin, right beside rer A

    Stayed in April 2023

  • Reviewed: April 11, 2023

    8.0
    I would recommend my friend to stay if they visit Paris as the location is good.
    • Leisure trip
    • Family with young children
    • Privilège Suite with 1 Double Bed and a Sofa
    • Stayed 6 nights
    • Submitted from a mobile device

    There card key keep on malfunction (we stayed for 6 nights but at least request for help in this regard at least 4 times), but immediate assistance is always available, which mitigate a bit of the problem.

    Stayed in April 2023

  • Reviewed: April 2, 2023

    8.0
    Good and clean
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Cleaning staff is keep on knocking the door or just like that opening the door to clean or check whether to clean the room or not is annoying. This is not keeping the privacy.

    Clean, have bath gel, kettle, refrigerator, extra locker to keep the belongings even more safe etc.,

    Stayed in April 2023

Showing 1 - 25

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