Reviews of Mercure Tours Nord
11 rue de l'Aviation, 37100 Tours, France
#30 of 49 hotels in Tours
Guests' ChoiceReview Score
Based on 360 hotel reviews
8.0Score breakdown
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Cleanliness
8.5
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Comfort
8.5
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Location
8.1
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Facilities
8.3
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Staff
8.5
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Value for money
7.8
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Free WiFi
8.1
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Reviewed: August 18, 2022
Neil
United Kingdom5 Reviews7.0“One night stay was comfortable and convenient.”- • Leisure trip
- • Family with young children
- • Privilege Double Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Receptionist seemed surprised when I asked where our room was. Beef skirt was a bit tough at dinner. Wasn't clear what we needed to do at breakfast. Staff weren't as helpful at breakfast as they were the night before.
Ease of check in and check out. Bedroom was ready and met our needs. Parking was great and close to reception.
Stayed in August 2022
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Reviewed: August 17, 2022
Dennis
United Kingdom35 Reviews2 helpful votes7.0“Superb hotel…..but with a serious flaw. Wondered why score was not Mercure standard. Now I know.”- • Leisure trip
- • Couple
- • Classic Family Room with Double Bed and Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
The restaurant food was embarrassingly banal for a Mercure hotel and a French Mercure Hotel even more so. So disappointed. Staff all exemplary
Location in terms off stop off after morning channel crossing…..perfect
Stayed in August 2022
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Reviewed: August 14, 2022
Judith
United Kingdom1 review8.0Very Good- • Leisure trip
- • Family with young children
- • Classic Double Room with Double Bed or Twin Bed and Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Good
Stayed in August 2022
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Reviewed: August 11, 2022
Sallyann
United Kingdom32 Reviews2 helpful votes8.0“Good location, but quite expensive and sadly disturbed sleep.”- • Leisure trip
- • Family with young children
- • Classic Double Room with Double Bed or Twin Bed and Sofa Bed
- • Stayed 1 night
My room was near both the lift and the staff cupboard. Difficult to get to sleep because of the noise and movement of the lift.
Room was good all the facilities needed. Excellent shower and tea coffee facilities. Did not have breakfast or dinner. Parking was convenient and easy. GREAT LOCATION
Stayed in August 2022
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Reviewed: August 10, 2022
Rosemary
United Kingdom20 Reviews8.0“very pleasant”- • Leisure trip
- • Family with young children
- • Classic Family Room with Double Bed and Sofa Bed
- • Stayed 2 nights
Breakfast was a bit rushed
comfortable room though air con was not very powerful
Stayed in August 2022
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Reviewed: August 8, 2022
Jonathan
United Kingdom12 Reviews9.0“good”- • Leisure trip
- • Family with young children
- • Classic Double Room with Double Bed or Twin Bed and Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
tv in room broken
location
Stayed in August 2022
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Reviewed: August 7, 2022
Will
United Kingdom8 Reviews7.0“Good hotel for a stop-over driving through France”- • Leisure trip
- • Family with young children
- • Classic Double Room with Double Bed or Twin Bed and Sofa Bed
- • Stayed 1 night
Air conditioning didn't work in the dining room so it was very hot!
Room was a great size. Very easy to check in and out. Food was good.
Stayed in July 2022
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Reviewed: August 5, 2022
Kimberly
Spain35 Reviews2 helpful votes7.0“lovely hotel but very expensive”- • Leisure trip
- • Family with young children
- • Classic Family Room with Double Bed and Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
the evening menu was poor with very little choice. We thought it was expensive and the portions were very small. the beer was extremely expensive too!
the facilities were excellent & we enjoyed the pool. the room was very comfortable & clean with air con & plenty of room.
Stayed in August 2022
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Reviewed: July 31, 2022
Tim
United Kingdom12 Reviews9.0“good”- • Leisure trip
- • Family with young children
- • Classic Double Room with Double Bed or Twin Bed and Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
the pool hours were odd. we booked for the pool but it shut at 8, fair enough but didn’t open till 10 in the morning …
nice. lean hotel good location for the autoroute south.
Stayed in July 2022
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Reviewed: July 30, 2022
Sarah
United Kingdom46 Reviews4 helpful votes7.0“Nice pool”- • Leisure trip
- • Family with young children
- • Classic Family Room with Double Bed and Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
The sofa bed wasn’t very comfortable. The breakfast room wasn’t cleared so appeared messy with food from previous diners on the seats and carpets. It was a shame there were no electric vehicle charging points.
The swimming pool was very nice. Staff were friendly. The bathroom was well equipped with a lovely shower. Good that check out was 12pm.
Stayed in July 2022
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Reviewed: July 15, 2022
Dawn
United Kingdom80 Reviews14 helpful votes7.0Good- • Leisure trip
- • Couple
- • Privilege Double Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
As we are still in these Covid times we were not impressed with the restaurant and bar area. Whilst the staff wore masks, the cleaning of the area was poor. Many tables were left uncleared, and if they were cleared they were not properly cleaned. When we arrived in the afternoon there was still breakfast croissants etc on a table near the service area, these were still there when we went to dinner. I wouldn’t usually comment too much in this regard but this is a four star hotel and feel this let the hotel down completely
Good location as we were heading back to the UK. Room was clean and comfortable.
Stayed in July 2022
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Reviewed: July 14, 2022
Maggie
United Kingdom17 Reviews3 helpful votes8.0Very Good- • Family with young children
- • Classic Double Room with Double Bed or Twin Bed and Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Comfy beds good shower easy check in Restaurant Friendly staffing
Stayed in July 2022
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Reviewed: July 12, 2022
Barbara
United Kingdom30 Reviews5 helpful votes7.0“Nice hotel, conveniently located but dinner menu needs improvement”- • Leisure trip
- • Couple
- • Classic Double Room with Double Bed or Twin Bed and Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
There was a very limited dinner menu. My salad took an age to arrive (my husband’s hot meal arrived 20 minutes before my salad) and I needed to remind staff several times that I was still waiting. When it finally arrived it wasn’t worth waiting for: lettuce was not fresh and the other components were unpleasant. I asked for it to be taken off the bill and this was done immediately and without demur, which I appreciated.
convenient location. nice pool. comfy bed. dog friendly
Stayed in June 2022
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Reviewed: July 6, 2022
Jason
United Kingdom8 Reviews8.0“will use again”- • Leisure trip
- • Family with young children
- • Classic Double Room with Double Bed or Twin Bed and Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
menu in restaurant quite limited. however plenty of alternatives 5-10min walk away.
great location 5mins from motorway. stopover on a drive down to Spain. private car park and good pool bar area.
Stayed in July 2022
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Reviewed: June 27, 2022
Giulia
United Kingdom20 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Couple
- • Classic Double Room with Double Bed or Twin Bed and Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
The pool didn't open until 10.00 so I did not have time to use it. The location is outside of the city but for a one night stop driving through France it was a good choice.
The staff were very helpful. The restaurant was much better than I expected. Comfortable bed and clean bathroom. It is half an hour to Villandry.
Stayed in June 2022
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Reviewed: June 27, 2022
Sally
United Kingdom10 Reviews8.0“Good place to stay for an overnight stop”- • Leisure trip
- • Family with young children
- • Superior Room with King Bed and Sofabed
- • Stayed 1 night
- • Submitted from a mobile device
Nothing to dislike
Lovely hotel for one night near motorway
Stayed in June 2022
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Reviewed: June 26, 2022
João
Netherlands32 Reviews9.0“Comfortable hotel with good food and pet friendly”- • Leisure trip
- • Couple
- • Classic Double Room with Double Bed or Twin Bed and Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
it has a door between the room door and the toilet giving extra privacy in terms of noise! parking lot has surveillance giving extra confidence. it is a comfortable hotel after a car journey! food is super good and the room service is affordable. lots of kids and definitely a pet friendly place.
Stayed in June 2022
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Reviewed: June 24, 2022
Giselle
United Kingdom2 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Classic Family Room with Double Bed and Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
A little pricey
Fantastic breakfast
Stayed in May 2022
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Reviewed: June 17, 2022
Clare
Luxembourg22 Reviews2 helpful votes8.0“Very nice stay, handy because it is close to motorway”- • Leisure trip
- • Family with young children
- • Classic Family Room with Double Bed and Sofa Bed
- • Stayed 1 night
It said there was an electric charger but really this was a single plug outside that charged at 3KW.
We arrived very late and the check in went super easily. Staff were friendly and the breakfast was very nice. Close to the motorway so was perfect for us to stop off on our drive South.
Stayed in May 2022
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Reviewed: June 10, 2022
Hugh
United Kingdom47 Reviews3 helpful votes8.0“excellent hotel in every way.”- • Leisure trip
- • Couple
- • Classic Double Room with Double Bed or Twin Bed and Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
nothing
one of the best Mercury hotels we have ever used.
Stayed in June 2022
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Reviewed: June 4, 2022
Timothy
United Kingdom10 Reviews1 helpful vote8.0“Luxurious, top class hotel”- • Leisure trip
- • Couple
- • Classic Double Room with Double Bed or Twin Bed and Sofa Bed
- • Stayed 1 night
we booked a table for dinner.The special was Magret de Canard. It was awefull; too hard to cut or eat! The hotel gave us a reduction in our bill!
Beautiful hotel. Easy parking Very professional. I will use them again.
Stayed in May 2022
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Reviewed: June 2, 2022
Alan
United Kingdom63 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Classic Double Room with Double Bed or Twin Bed and Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Don't like the restaurant for an evening meal, breakfast not as good this time either.
Size of the rooms and ideal location for our travels.
Stayed in May 2022
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Reviewed: May 29, 2022
Giselle
United Kingdom2 Reviews9.0“Would stay again , perfect for an overnight stay.”- • Leisure trip
- • Family with young children
- • Classic Family Room with Double Bed and Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
The breakfast was fantastic a lovely choice to suit everyone. Loved the croissants and other pastries too.
Stayed in May 2022
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Reviewed: May 21, 2022
Kevin
United Kingdom13 Reviews1 helpful vote7.0“good clean hotel in easy to reach location - staff friendly”- • Leisure trip
- • Group
- • Superior Room with King Bed and Sofabed
- • Stayed 1 night
- • Submitted from a mobile device
fire alarm going off at 7.00 am - drinks overpriced (gin and tonic 14 euros - is excessive) food portions small, not good value
large spacious comfy rooms
Stayed in May 2022
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Reviewed: May 9, 2022
Vitaliy
Ukraine9 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Privilege Double Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
The pool was not worm enough to be used.
Almost everything was perfect
Stayed in May 2022
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