15/17 avenue du Paradis, 65100 Lourdes, France
#77 of 150 vacation rentals in Lourdes
Guests' ChoiceBased on 238 hotel reviews
7.8Cleanliness
8.0
Comfort
7.8
Location
8.9
Facilities
7.6
Staff
8.9
Value for money
8.3
Free WiFi
7.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 19, 2024
Stephanie
United KingdomRoom we stayed in was a little tired Pillows could be better
Ladies on the front desk were very nice Location, was good. Water was hot Bath was nice to have Location was quiet Parking was good
Stayed in April 2024
Reviewed: April 11, 2024
Anna
IrelandSmall problem for me entering bath tub and shower but I probably should have asked for more accessible room . No fault to establishment. All very good
Perfect little place to stay so close to sanctuary. Very friendly and helpful staff especially Tess who was extra helpful. Clean and very suitable for short stay
Stayed in April 2024
Reviewed: April 8, 2024
Beata
United KingdomVery friendly staff, good communication,
Stayed in April 2024
Reviewed: April 8, 2024
Jayavadani
United KingdomBlankets can be better like what we see in the pictures. But it's not that bad.
- Excellent location, close to the church and restaurants. - Wonderful staff, helped with the taxi to the airport on our way back. - They looked after our luggage after the checkout without any extra cost.
Stayed in April 2024
Reviewed: April 4, 2024
Dalia
United KingdomAll
Exactly what I thought and needed
Stayed in April 2024
Reviewed: March 16, 2024
Nivette
IrelandLocation. Staff are very helpful and very nice
Stayed in February 2024
Reviewed: October 25, 2023
Ana
United Kingdompillows
location
Stayed in October 2023
Reviewed: October 23, 2023
Lorna
SpainWhen the lift wasn’t working and we were on the 5th floor.
It has a small kitchen.
Stayed in September 2023
Reviewed: October 18, 2023
Kachan
United KingdomVery good thank you
Stayed in October 2023
Reviewed: October 18, 2023
Carla
MaltaGood for money I paid. Staff very nice and helpful
Stayed in October 2023
Reviewed: October 11, 2023
Reji
Irelandallow early check in and bit more later check out.it is difficult with kids to walk àround in the town from 10 am to 4pm.
never had breakfast in the hotel
Stayed in October 2023
Reviewed: October 10, 2023
Ivan
MaltaRooms needs a refurbishment.
Florence, the receptionist, was super helpful !!
Stayed in October 2023
Reviewed: October 9, 2023
Laurentino
United KingdomVery central, just only few minutes from the grotto. Each apartment equipped with kitchen and own bathroom. Staff are very nice
Stayed in October 2023
Reviewed: September 28, 2023
Haresh
United Kingdom-
-
Stayed in September 2023
Reviewed: September 27, 2023
Tony
IrelandPillows - extra one would be more comfortable
Bought croissants and rolls each morning from reception. Fresh and tasty. Ordered the previous day.
Stayed in September 2023
Reviewed: September 19, 2023
Caroline
FranceFriendly staff, great quality price
Stayed in June 2023
Reviewed: September 19, 2023
Alisa
LatviaVery close to the city centre and calm area. The staff was accommodating and friendly. Thank you :)
Stayed in September 2023
Reviewed: September 18, 2023
Margaret
United KingdomI had asked for a twin room , we where two friends travelling together so would have preferred separate beds. No internet told it would be available following day, that didn't happen.
It was central to where we wanted to be. Very basic, available parking on site, at a extra cost of 5 euros for each night.
Stayed in September 2023
Reviewed: September 12, 2023
Joseph
United KingdomNothing
Friendly and helpful staff
Stayed in August 2023
Reviewed: September 9, 2023
Netoperu
PolandWifi was off during our whole stay, they said it was a technical issue and were trying to resolve it, they also apologized for it which I do appreciate, but nonetheless it is not so nice to not be able to connect to it.
Really nice apartment for a good price! It had everything we needed and the beds were comfortable. The staff were really nice and always willing to help! At a 6 min walking distance from the basilica, there is also a bus stop for the airport literally outside of the building
Stayed in September 2023
Reviewed: August 28, 2023
Jecy
AustraliaThe Rooms were not being cleant during the stay, no toiletries provided during the Stay. The Rooms were big and spacious.
Breakfast was included but I was charged again which was disappointing? and wasn't so great choice and Varity.
Stayed in August 2023
Reviewed: August 26, 2023
Marissa
United KingdomThe AC was not working and since we had kids along in hot summer weather 😑 it was not a very pleasant experience..had to literally keep all windows full open
It was clean , staff was helpful and location was ok
Stayed in July 2023
Reviewed: August 26, 2023
Sheila
United Kingdomnot many kitchen utensils
location was good
Stayed in July 2023
Reviewed: August 15, 2023
Lins
United KingdomLaundry facilities doesn’t look clean.
Walkable distance to church. Good value for money. Had private parking.
Stayed in August 2023
Lidköping, Sweden
Berlin, Germany
Barcelona, Spain
Tel Aviv, Israel
Çeşme, Turkey
Bagni San Filippo, Italy
Bursa, Turkey
Buchy, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content