It's nice but a bit dated. Bed was comfortable enough but it was quite an old fashioned mattress. Bathroom was small.

Though out of the centre it was still walkable if you don't mind a walk. Staff were lovely and very helpful. All night staff on front desk. Continental breakfast included, which is especially helpful given its location and it's a plentiful spread.

Stayed in September 2023

Shower was weak, shower cubicle was very small. A hot breakfast would've been nice. Light switch by the side of the bed to turn the main light off would be good.

The bed was comfy, decent temperature. Good parking at the hotel.

Stayed in September 2023

the wall paper was peeing off around the window.

Breakfast was good, the whole hotel had an air if faded glory, pretty good place for the price.

Stayed in September 2023

A bit tired

Room clean bed very comfortable

Stayed in September 2023

The shower leaked and there was mould in the bathroom.

the room has a kitchenette which was useful to prepare a meal.The bed was comfortable. The breakfast was good - alot of choice and a pleasant room to eat in.

Stayed in August 2023

It was a bus ride into the city, I didn't realise how far out the hotel was. The exterior of the front of the hotel is very dated and needs investment at a glance. It looks quite shabby until you step inside, and it's really quite nice. There were broken benches on the front decking, which either need to be fixed or removed.

The staff were lovely. Continental breakfast had a large selection of items. The interior was in keep with a period property Lidl close by, macdonalds at the top of the street. Bus stop close by and cheaper to travel than a taxi. £4 for two people from the hotel into the city. Taxi £10-£12 depending on where you want to get dropped off.

Stayed in September 2023

No fridge. Wasps in toilet bowl. Room was small. Door was hard to open.

Free parking. Comfortable bed.

Stayed in September 2023

The area was a little run down but the hotel for the price was good.

The hotel was lovely very old grade 2 building and furnished accordingly we had a large double room which was very comfortable a d clean the buffet breakfast was very good. Also good access into the city by bus or taxi only 2 miles away.

Stayed in September 2023

Breakfast.

Room

Stayed in August 2023

Stains on shower base and in toilet.

Beds were comfortable. Staff were welcoming.

Stayed in August 2023

The rooms were very small and had some problems. The location is not safe.

I love its Victorian atmosphere and amazing breakfast.

Stayed in August 2023

When we arrived at the door we rang the bell, the receptionist left us waiting outside in the rain simply because he was dealing with another guests. He could have allowed us to enter and then simply asked us to wait. When another guest opened the door to let us in the receptionist did not greet us and never asked if we had made a reservation but rather instantly asked us to wait in the lounge area. This made us feel unwelcome and rather uncomfortable. When I raised the issue with the receptionist he tried to justify his actions by saying that he left us outside in the rain because he needed to concentrate on the other guests. I made the point that he could've let us in so that we could wait inside rather than in the rain (especially with children). Initially he wasn't apologetic which was dissapointing. The room was neat and clean but required better ventilation aside became rather stuffy and the only window was in the roof (tricky to open).

The location was great and it was very easy to get into the city centre. The lounge area with the pool table was a nice touch and comfortable area to relax.

Stayed in August 2023

Can’t check in until 4pm.

Nice room with tea and coffee facilities. Clean bathroom. Free parking on site as well as on street parking close by. Very friendly staff.

Stayed in August 2023

Rooms weren’t the biggest but wasn’t a big deal.

Lovely, helpful staff. Good location 5 min taxi to centre of town. Clean rooms with nice continental breakfast included. Let us check in early.

Stayed in August 2023

Room was comfortable .we got ground floor as requested due hubby health needs.we buses into city centre Buses by shoos very regularly. Took 10 minute. Staff very polite.breakfast continental.,ok for us as that what eat breakfast.i would visit again.

Stayed in August 2023

Bit dated, but it was ok for me

Comfortable bed, nice breakfast, good staff

Stayed in August 2023

Limited parking, onlying one pillow for a double bed and 2 shirts in the wardrobe. Thought the room was occupied already.

Staff were friendly and helpful. Breakfast had a good selection to choose from. Main public areas were great so you don't have to stay in your room.

Stayed in August 2023

Sink did block in the morning One lamp didn't work £50 security deposit wasn't stated until after booking

Nice area Large rooms Good breakfast

Stayed in August 2023

On booking a customer asked if you had to pay a deposit and the answer given to them was only if ID was not bought. My ID was photographed and then the woman at the front demanded i pay £50 damage deposit. (i picked the hotel because i travel a lot for my job and if every hotel i stay at this year took £50/ £100 from me id be broke. so I always try to stay at proper, professional hotels this doesn't require a deposit.) I travelled there for work, not to have a party or go drinking or of anything else yet they take your money. The bar was right under the room and so from 4pm onwards the same bossy receptionist put the music on loud till 10pm when it got turned off. Again I work and so having to listen to an empty bar play such loud music when I'm trying to sleep is frustrating. The room was not Clean! the toilet was dirty, the table and tea and coffee tops had dried milk stains and marks on it and the bed a little worn. The hotel is full of stairs so not suitable for any one with heavy luggage or disabilities and the man and his son next door screamed and shouted and made so much noise there was no chance of peace and quite or getting an early night. The sink in the bathroom was a very bad design or fitment choice. the kettle will not fit the glass cup only just fits and if you try to wash your face or brush your teeth be prepared to accidently slam your head off it a number of times.

Good size room, Nice style / look - vintage. come with a bathroom that was not shared. Had tea and coffee, TV and hotel parking with the option of breakfast. McDonald's and shops are nearby and quite good for getting on to the motorway from there.

Stayed in August 2023

Noisy doorsmand floors woke us during the night and early morning 1

Clean and comfortable. Good location to meet our needs

Stayed in August 2023

The payment of ensurense advance 50€ ,I don't receive back after checkout.

Stayed in July 2023

It was ok , you get what you pay for

Central location, price was good

Stayed in August 2023

No dislikes .

Room very clean , bed comfy , breakfast ok continental . Plenty of parking space .

Stayed in July 2023

Staff were very friendly and helpful and the bed was clean and comfortable i wanted an extra pillow and staff were only happy to oblige. This was my second stay and I will be returning in october.

Stayed in July 2023

Too far from centre

Quiet place

Stayed in July 2023