It was a shame that lots of areas were under construction and the balcony/terrace out of our room had no proper roof it was wooden beams exposed and off the drop of our balcony was pieces of wood with nails sticking out and lots of rubble.

The views of the lake were brilliants, room was very cosy and comfy. Brilliant Spa facilities and all around the hotel was very clean.

Stayed in August 2025

We were in one of the Snug rooms(No.2), with a view of Windermere, stunning. On booking and check-in not once where we told there was renovation going on in hotel!! Room No.1 Next door was being used a storeroom by workmen, also the car park was restricted due to storage of equipment ie hot tubs, etc. Also the website is out of date, there is no restaurant now, and spa area was completely different.

Hotel was excellent, good position, views where stunning. Staff friendly, facilities where good, although no restaurant as stated on hotel website..!!

Stayed in August 2025

Currently being modernised will be great when finished

Lovely location, nice views and great facilities

Stayed in August 2025

Only thing was the window wouldn’t open very wide and the room was hot at night.

Fab views over the lake. Clean friendly

Stayed in August 2025

There was work being done all over the hotel which wasn't mentioned when booking... scaffolding around, had noise from builders - still saw etc while we were trying to enjoy the peace

Staff were excellent, the bar/restaurant area was lovely, the room was adequate

Stayed in August 2025

Internet in the area was slower

Staff were amazing ( Morgan -top service)

Stayed in August 2025

Was some building work being done, which had some banging noise, but wasn't for very long.

Lovely comfy room. Spa was lovely and clean good space felt very relaxed. Bar had a lovely view.

Stayed in August 2025

Hotel undergoing renovation and will look great when completed I am sure..

Location and view perfect.. great location for aviation lovers like us also..

Stayed in August 2025

Stairs to all areas and very small bathroom. To be fair also, renovations were going on so some small disruptions.

Location beside the lake was fantastic and good access to Windermere by taxi. The staff were very helpful and room was clean and quite large and great views of lake and mountains.

Stayed in August 2025

Building works

Despite the work services the view was charming

Stayed in August 2025

Staff seemed eager to help people who were not of colour as opposed to us as a group who was of colour

All the amenities

Stayed in August 2025

Our room was covered in hair. We had to request extra towels because ours were covered. The drinks were expensive.

The spa was fantastic. The views were great. The staff were very friendly.

Stayed in August 2025

The amount of stairs you had to climb

Location and how beautiful the place is

Stayed in August 2025

We was in room 91, which is on the top floor. This became very hot throughout the day and mostly at night too. This became an issue when we bought drinks from the shop as there was no fridge in the rooms which I’ve never experienced before. Every hotel we have previously stayed in has a fridge so our drinks were very hot and snacks like chocolate were just melting. There just didn’t seem any time it seemed cool. Also the fire alarm went off every single morning throughout our stay at about 8:30am which was quite frightening and became annoying every morning. But above all we was pleasantly happy with our stay and will return to you.

The rooms were lovely and the views were exceptional. The staff greeted us well on arrival and throughout our stay here. The hotel was very clean and modern. We really enjoyed the spa.

Stayed in August 2025

Fair bit of work going on, front of room where patio doors open out was incomplete with half built walls and just rubble laid down. Would have been nice to be told before booking.

Excellent location, during summer holidays so nicely out of the way from busy towns. Very quiet 2ith lovely views over lake

Stayed in August 2025

The walls are very thin. We were conscious not to have the TV on more than a very low volume as we could hear next door's.

View of the lake from the room was stunning! Size of the room was good - comfortable.

Stayed in August 2025

It was in process of refurbishing so wasn’t expected when arrived

Good location and cleanliness and a nice spacious room with a balcony

Stayed in June 2025

There is no lift so it was five flights of stairs from the pool to our room.

The outdoor jacuzzi overlooking Windermere was great. The food was very good.

Stayed in August 2025

- shower leaked - more choice for breakfast would be nice

- friendly staff - comfy room, huge bed

Stayed in August 2025

The spar should be In with price

Location lovely hotel but expensive and had to pay extra to use spar

Stayed in August 2025

Building work going on which we didn’t know about, builders in the spa and also outside our room, The hotel is located 10 min drive to Bowness but you can’t get a taxi and you can’t walk there so be prepared for someone to drive if wanting to go out in the evening.

Beautiful hotel and Spa, we had a lovely meal in the restaurant and the views looking over lake windmere was beautiful

Stayed in August 2025

Rooms too hot in the Sun

Exceptional Views

Stayed in July 2025

Nothing at all.

Location was tremendous - overlooking The Lake - marvellous views - relaxing - beautiful - nice and comfortable.

Stayed in August 2025

As mentioned it wasn’t a dislike and people have to understand that work needs doing to modernise and improve for the greater good. The place is amazing. The Reception and Restaurant are exceptional. The Food was lovely but expensive and the drinks are too.

The Property was Fantastic apart from the ongoing work which didn’t disturb our stay apart from some issues with the WIFI connection.

Stayed in August 2025