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  5. Reviews of City Sleeper at Royal National Hotel

Reviews of City Sleeper at Royal National Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

38-51 Bedford Way, Camden, London, WC1H 0DG, United Kingdom

#361 of 1,102 hotels in London

Guests' Choice

Review Score

Based on 2168 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.2

  • Facilities

    8.2

  • Staff

    8.7

  • Value for money

    8.0

  • Free Wifi

    8.4

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Showing 1 - 25

  • Reviewed: August 21, 2025

    9.0
    4/5
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Carpet floor was bit stinky

    Location, staff and breakfast

    Stayed in August 2025

  • Reviewed: August 21, 2025

    8.0
    Loved the hotel and will come back again
    • Leisure trip
    • Travelers with friends
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Had to walk to the other hotel and wait in a Q to ask for more milk for our coffees.

    Location, clean, friendly, great outdoor area.

    Stayed in August 2025

  • Reviewed: August 19, 2025

    9.0
    Couple of days shopping with my daughter
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing really, my daughter thought the breakfast selection could have been a bit better

    Good location, comfortable beds, good size rooms

    Stayed in July 2025

  • Reviewed: August 17, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    there were hairs around the room, on the floor and in the bed

    nice bathroom, comfy bed and good tv

    Stayed in August 2025

  • Reviewed: August 17, 2025

    7.0
    Expensive but worth it for location but needs small improvements such as aircon.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    No aircon throughout the hotel, in the middle of a heatwave. Small fan provided was not good. Not powerful, didnt feel it

    The breakfast good. Alot of options. The location was good.

    Stayed in July 2025

  • Reviewed: August 16, 2025

    8.0
    Great location
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The heat and lack of ac, but the fan was pretty good and was a reasonable substitute.

    Great location, easy access to tubes and central London. The room was nice, liked the fact. I could securely park my car.

    Stayed in August 2025

  • Reviewed: August 16, 2025

    9.0
    Good hotel in a convenient location. Definitely recommended for a sightseeing trip to London.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 7 nights

    The rooms on the top floor are quieter but hotter and there is no air conditioning, luckily the fan can save the situation a little during 30 degree temperatures.

    The hotel is located in a very convenient spot right next to the Russell Square park and a few steps away from the underground station. There are a lot of shops and restaurants around the area and if that is not enough, there are buses operating frequently to various locations in Central London. The area feels safe and peaceful. The hotel facilities are good - the room is clean, the beds are comfortable and there are ample options for breakfast. Hotel staff are welcoming and helpful. Overall, this hotel has everything you need for a short-term sightseeing trip in London. We would definitely return again.

    Stayed in August 2025

  • Reviewed: August 15, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Without air conditional and with a ventilator with a lot of dust and a window that you cannot open well to garantee a correct fresh and clean air during the night. Bed and pillow not really confortable

    Very clean bathroom and towels

    Stayed in August 2025

  • Reviewed: August 11, 2025

    7.0
    not consider for next time
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 9 nights

    no air-co !! not comfortable to sleep in summer weather.

    good location nearby underground stop, nearby supermarket and restaurants and parks and British Museum daily room clean service is good

    Stayed in July 2025

  • Reviewed: August 11, 2025

    7.0
    Hotel review
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The room was uncomfortably hot. Pillows too soft.

    Location, cleanliness, and friendly staff.

    Stayed in August 2025

  • Reviewed: August 10, 2025

    9.0
    Nice modern hotel
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Just be aware there's no aircon but a fan is provided. There was only one person at the front desk and wait times for checkin or questions got quite long - a stark contrast to the other part of the hotel which had a fully staffed reception.

    Good area to get around and the room itself was clean, comfortable and modern. The hotel had everything needed.

    Stayed in July 2025

  • Reviewed: August 9, 2025

    7.0
    Great location, friendly staff just a bit noisy.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The window was single glazing & did not mask the noise from the street outside.

    Central location, walkable distance from the West End.

    Stayed in August 2025

  • Reviewed: August 9, 2025

    8.0
    Great location and hotel just wish it wasn't so hot.
    • Business trip
    • Solo traveler
    • Standard Single Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The fan in the room was really small and the room itself did not have air-conditioning. The staff at the front desk were not very responsive while booking or adjusting the reservation.

    The staff was very nice and accommodating. The room was clean and the hotel was at a good location. The room was quiet and check in was easy

    Stayed in July 2025

  • Reviewed: August 7, 2025

    7.0
    Nice rooms, checkin disastrous. Think twice!
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Big problem with this place is checkin. Inadequate number of checkin counters and for some reason two people are required to check in each customer or group. Twice recently I have had to wait 45 minutes in line. I’d come again for the location and clean comfortable rooms. But only with some assurance from management that checkin improves. Otherwise, go to the Tavistock next door, where checkin is fast and friendly.

    Nice rooms when you can get checked in, quiet and comfortable though no aircon.

    Stayed in August 2025

  • Reviewed: August 7, 2025

    9.0
    A perfect room, close to many London attractions.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    No air conditioning but there was a large fan. No fridge.

    Exceptionally clean and fresh. Amazing breakfast.

    Stayed in August 2025

  • Reviewed: August 6, 2025

    8.0
    Good value for money and perfect location for Euston/St Pancras
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Room too hot at night - needed air con or a fan

    Good location clean

    Stayed in August 2025

  • Reviewed: August 5, 2025

    8.0
    Nice room to rest while sightseeing for first timers visiting from USA
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Summer is busy, lots of travel groups of kids at siater hotel. Expected a tub based on pictures. No A/C But fan and window worked out ok. Low lit hallway activated by sensor was kinda eerie. Didn't try breakfast or onsite dining because of groups.

    Great location, walkable, nice squares nearby, train station nearby. Thoughtful touches added for anniversary. Cozy accommodations. Luggage storage. Good value overall for no prepayment!

    Stayed in July 2025

  • Reviewed: August 5, 2025

    9.0
    good hotel, good location
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    /

    The hotel was great. The location is good, in many cases it is not necessary to use transport, and when necessary, it has good connections. The room was neat and clean. Bathroom small, but functional. Friendly staff. All in all, we would return to this hotel.

    Stayed in July 2025

  • Reviewed: August 4, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Clean, comfy beds, great WiFi, good location. No air conditioner but a table fan that worked wonders.

    Stayed in August 2025

  • Reviewed: August 4, 2025

    8.0
    Good room, good price and good location.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    The check-in. The process took far too long, causing a large queue to build, and the City Sleeper check-in (which is separate from the Royal National Hotel check-in) was not well marked.

    The room was excellent and the beds were very comfortable.

    Stayed in August 2025

  • Reviewed: August 3, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 7 nights

    Everything was great during our stay at the hotel. Just a small recommendation though. In a two bed room, it would be best if you could ''squeeze'' a second chair into the room. It would be great to be able to sit with your spouse and plan your day over a cup of coffee or tea...

    Great Hotel, Great Location & Great Staff ! Nahid & Facundo really made things easy for us during our registration to the hotel !

    Stayed in July 2025

  • Reviewed: August 2, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    A bit spendy for what it was

    A clean hotel in a very central location

    Stayed in July 2025

  • Reviewed: July 31, 2025

    8.0
    Short overnight stay to see a show so not much time actually spent in hotel
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Lots of groups and noisy outside due to pub and cafe in courtyard

    Property very central to Euston and Kings Cross

    Stayed in July 2025

  • Reviewed: July 29, 2025

    9.0
    Our stay was satisfactory.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 6 nights

    There could have been cotton buds for ears, disposable slippers.

    Breakfast was great. The location was wonderful.

    Stayed in July 2025

Showing 1 - 25

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