Not much at all! Just be aware the staircases can be quite narrow so if you have a few bags be prepared :-) Also, is on the high side price wise, but to be expected given the location.

The room was HUGE for London - amazing space and great decor. The staff were fantastic and we shared a few laughs. Having the connection to the pub downstairs was great, and the breakfasts were very good. Location right in the square mile was perfect for our adventures

Stayed in July 2025

A bit noisy - our room overlooked the adjoining pub beer garden & the 6am bottle bin collection woke us up every day. Steep narrow stairs were tricky with or without luggage.

Great location near 2 underground stations & the DLR to City Airport. Walkable to Tower of London/Tower Bridge, London Bridge, Borough Market etc.

Stayed in August 2025

The breakfast was amazing value for the money, the beds were amazing, everywhere so clean, friendliest staff I have had the pleasure to meet, and location was awesome for getting around

Stayed in August 2025

Nothing. All good but lots of stairs but did have small lift

Location and friendly staff

Stayed in August 2025

Finding the way in initially was difficult as the bar was very busy when we arrived. Luckily a helpful member of the bar staff showed us where to go.

The breakfast was fine. We had a cooked English breakfast which was cooked quickly and was very eatable. The serving staff were all very pleasant and happy to help. There was a limited selection of fruit and cold meats but ample bread, juice and drinks. The room was very comfortable and extremely clean. The area was lovely- interesting with lots to see nearby.

Stayed in August 2025

There's was nothing that I disliked about this property.

The location was excellent. Hotel was exceptional and staff very friendly and attentive.

Stayed in August 2025

There are lots of stairs and narrow corridors, but this is an old building so not unexpected - there is a lift from the ground floor which we used on arrival and departure, with our luggage.

Loved the room, quirky and definitely not bland. We also loved how quiet it was and appreciated the double door system -every hotel should have an inner and outer door - we never heard any noise either from other guests or outside. Breakfast in the pub was tasty. We'll definitely be back.

Stayed in July 2025

N/A

Lovely quirky property in a super part of London. Lots of sights to see nearby. And loads of pubs and restaurants to choose from.

Stayed in August 2025

- More milks and teabags would be nice - I didn't really like the ironing board hanging in the room but not a big deal.

- Breakfast was great - Location in the city which is quiet at weekends and near the Thames - Big room lovely bedding - Great shower

Stayed in July 2025

Nothing

Beautiful period property rooms are 5 star

Stayed in August 2025

The only disappointing item was the mattress. Very uncomfortable, with deep depressions on both sides (probably old) and you can feel every spring. I woke up with back pain every morning.

Reception Staff is amazing. Friendly and welcoming and it was a pleasure speaking with them every day. It really made a huge difference in our stay.

Stayed in August 2025

I think the discerption of the hotel was not clear to me in that there was no lobby or lounge. Also access to the hotel was difficult due to the nature of the building, had I recognized those difficulties I would most likely not booked the room. My wife and I were also on extend travel and carrying 2 large suitcases. it was difficult getting the up to the room and the was not enough space in the room to work with them. Most of the issues were most likely due to me not looking clearly at the advertising material.

Staff was wonderful.

Stayed in July 2025

Stairs! Very rickety lift - did not feel safe. Bathroom/shower room was very worn (floor). View from room was shocking.

Very friendly staff. Nice breakfast

Stayed in July 2025

breakfast was served in a nice looking pub next door but the quality of dishes with eggs was disappointing.

Great rooms, comfy beds

Stayed in July 2025

Spotlessly clean, great breakfast, unique character, good air conditioning

Stayed in July 2025

Everything was great!

The location of The Counting House Hotel at 50 Cornhill in the City of London is great, and since it was an historic banking institution adds to the charm . It was an easy walking distance to the hotel from the Liverpool Train Station, and fairly close for us to walk to some of the sites we were interested in such as the Tower of London and St. Paul's Cathederal. When checking-in to a downtown hotel that is an independent operation, and not an international brand, you never know what to expect, however, when my wife and I stepped off the lift at the Reception Desk we were warmly greeted by two amazing ladies. Earlier that day we had driven from Scotland to Cambridge --first time driving on the left side :(0 !, where we turned in our rental car, then hopped a train to London-Liverpool Station and schlepped our bags to The Counting House. We were exhausted, especially having just finished a two week concert band tour in Germany, so when we saw the smiling, friendly faces of Egle and Lauryn we knew we would be taken care of and we were at "home" for a few days! The room was spotless and everything was perfectly clean--good job housekeepers. We can not say enough about all of the staff we interacted with, both in the hotel and the pub/restaurant. The bartenders were friendly and quick, the young blond lady (didn't get her name) who apparently is the bar and restaurant manager was friendly and efficient, the young lady who is the breakfast attendant each morning was friendly and helpful, and our server, Sydney, in the restaurant upstairs was not only friendly and spot on with her tasks, but her warm and hospitable manner caused my wife and I to return for dinner all three nights! The obvious theme here is Friendly and Efficient Staff. On our last night at The Counting House, we spoke to each staff member, in the hotel and the pub, to tell them good-bye and there was a definite feeling that we would be leaving friends.

Stayed in June 2025

Room was very clean comfortable and quiet exactly what we needed. Staff are super helpful nothing is to much really enjoyed our stay again.

Stayed in July 2025

It's a bit out of the way for the main attractions like Big Ben, Buckingham Palace etc. but the quality and presentation of the place make it worth it and, as mentioned, the bus stop and tube station means you can go anywhere quite quickly and easily. Overall I would definitely consider going back.

The room was very clean and tidy, the staff were very friendly, welcoming and helpful nothing was any trouble to them. Breakfast was great and available until 11am which was useful. The lift to all floors was also useful but also necessary. There is a tube station at the bottom of the street and a bus stop between the hotel and the tube station where you can catch a bus to wherever you need to be.

Stayed in July 2025

Na

Really good location! The rooms was perfect and very comfortable and just the pure ease of the stay

Stayed in July 2025

there is no lobby, but this is more of a feature than a disadvantage

1. Great location in the heart of the City near Bank metro station 2. Excellent soundproofing from the noisy street 3. Large rooms, which is rare for London 4. Daily cleaning 5. Comfortable mattresses 6. Breakfast in the pub (breakfast is modest, but 2-3 times is excellent) We are returning to this hotel for the second time precisely because of these points

Stayed in July 2025

Nothing

Very good

Stayed in July 2025

Nothing

Very comfortable

Stayed in July 2025

Liked everything

Location and ambience

Stayed in July 2025

It is a lot more expensive than other options.

Picked for location. Pub food was excellent and great to be attached. Also original features and history of the building.

Stayed in June 2025