Reviews of The Crown London, WorldHotels Distinctive This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
152 Cricklewood Broadway, Cricklewood, London, NW2 3ED, United Kingdom
#847 of 1,102 hotels in London
Guests' ChoiceReview Score
Based on 2589 hotel reviews
7.3Score breakdown
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Cleanliness
7.7
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Comfort
7.8
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Location
7.5
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Facilities
7.4
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Staff
8.3
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Value for money
7.4
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Free Wifi
7.5
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Reviewed: August 22, 2025
Keting
United Kingdom15 Reviews1 helpful vote7.0“Overall Im good with my stay in this hotel. The staff adds more values on.”- • Leisure trip
- • Family with young children
- • Standard Family Room with Two Double Beds
- • Stayed 2 nights
- • Submitted from a mobile device
1. the room cleaner forgot to take away the rubbish and leave the entire big black rubbish bag in the room. Seems it might have rubbish fron other rooms. 2. the room entrance card stops working for 2 days in a row and bit inconvient
the staff at restaurant is so nice and always smiling and willing to help
Stayed in August 2025
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Reviewed: August 21, 2025
Lee
United Kingdom6 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Family with young children
- • Standard Family Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
Bacon wasn't cooked very well Iceland delivery's been annoying at midnight
Comfy beds Nice lounge Good location near Wembley stadium
Stayed in August 2025
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Reviewed: August 18, 2025
Gail
South Africa4 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 5 nights
- • Submitted from a mobile device
Clean. Staff very helpful! Easy access to stores. Nice ambience. ❤️
Stayed in August 2025
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Reviewed: August 18, 2025
Olaperi
United States2 Reviews1 helpful vote7.0Good- • Leisure trip
- • Couple
- • Double Room with Walk-In Shower - Disability Access
- • Stayed 1 night
- • Submitted from a mobile device
I have stayed at the Crown Moran on a few occasions. While it used to offer a good experience, I’ve noticed that the hotel is beginning to feel rather dated, and the overall standards have declined.
Location was good..
Stayed in August 2025
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Reviewed: August 18, 2025
Esra
United Kingdom5 Reviews1 helpful vote8.0“Best option to stay for Wembly stadium concerts!”- • Leisure trip
- • Family with young children
- • Standard Family Room with One Double Bed and One Single Bed
- • Stayed 1 night
- • Submitted from a mobile device
All is good
Clean room, comfiy bed and helpful staff
Stayed in August 2025
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Reviewed: August 17, 2025
Sheena
United Kingdom2 Reviews1 helpful vote8.0“service and hospitality of the staff were greeaaat!! location is good too”- • Leisure trip
- • Couple
- • King Suite
- • Stayed 2 nights
- • Submitted from a mobile device
the rooms on our side was outdated.
Stayed in July 2025
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Reviewed: August 17, 2025
Bernadette
United Kingdom5 Reviews8.0“It’s ok for a night stay.”- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The location of the hotel if visiting central london. 12 minutes walk from the nearest underground.
Staff were friendly. The receptionist that welcomed us Denisa was exceptional!
Stayed in August 2025
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Reviewed: August 12, 2025
Kayleigh
United Kingdom2 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Double Room with Walk-In Shower - Disability Access
- • Stayed 1 night
- • Submitted from a mobile device
Reserved parking would be good. Cleanliness could be better for the bathroom in the hotel room. Also instructions on how to use keys for room i.e putting lights on using air conditioning.
The staff, atmosphere and facilities were brilliant
Stayed in August 2025
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Reviewed: August 11, 2025
Sam
United Kingdom4 Reviews1 helpful vote8.0“Really nice”- • Leisure trip
- • Couple
- • Standard Family Room with One Double Bed and One Single Bed
- • Stayed 2 nights
- • Submitted from a mobile device
Very nice
Stayed in August 2025
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Reviewed: August 6, 2025
Umaru
Nigeria4 Reviews8.0Very Good- • Leisure trip
- • Couple
- • King Suite
- • Stayed 2 nights
- • Submitted from a mobile device
No microwave
Stayed in August 2025
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Reviewed: August 6, 2025
Daviti
Georgia27 Reviews4 helpful votes8.0Very Good- • Leisure trip
- • Group
- • Standard Double Room
- • Stayed 9 nights
- • Submitted from a mobile device
The window would not open in the room it was sealed, luckily we had an AC, otherwise the lack of oxygen would have been really bad. The faucet was leaking and no one fixed it. Other than these, overall, it was a lovely experience.
The staff were really friendly and considerate. Also the rooms were big enough for two people.
Stayed in July 2025
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Reviewed: August 2, 2025
Temi
United Kingdom4 Reviews1 helpful vote6.0Pleasant- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 1 night
The room wasn't very accessible as it was in the equivalent of a basement area with awkward stairs and very poor wifi. The breakfast room was just okay and also only accessible by stairs Some lifts weren't working walking up and around wasn't quite convenient
The bar had a very good selection and the staff offered us water/drinks at the reception. Check in and check out were smooth.
Stayed in July 2025
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Reviewed: July 20, 2025
Ani
United Kingdom1 review2 helpful votes8.0“I have had a great time. Just what I expected.”- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
The shower curtain in the bathroom was dirty(mouldy). I have asked the staff to change it. Unfortunately, it was not done.
The hotel and the room were great. Comfortable. Breakfast was nice. Service was great.
Stayed in July 2025
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Reviewed: July 15, 2025
Sergej
Czech Republic8 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Standard Family Room with One Double Bed and One Single Bed
- • Stayed 3 nights
- • Submitted from a mobile device
We were very happy with our stay in this hotel, a good option for a family of three. Stuff was very friendly and helpful, especially ladies Canil and Florame at the reception desk :)
Stayed in July 2025
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Reviewed: July 15, 2025
Nick
United Kingdom12 Reviews1 helpful vote8.0“Lovely hotel in a handy location”- • Leisure trip
- • Couple
- • Executive Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Breakfast was nice but very crowded and messy. There seemed to be a lot of staff around but nearly all the tables needed clearing and not much was happening.
Size of room. Friendliness and helpfulness of staff. Smit was particularly helpful.
Stayed in July 2025
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Reviewed: July 12, 2025
Sarah
United Kingdom6 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Lovely clean, comfortable room
Stayed in July 2025
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Reviewed: July 9, 2025
Reuben
Malta7 Reviews1 helpful vote6.0Pleasant- • Leisure trip
- • Family with young children
- • Standard Family Room with One Double Bed and One Single Bed
- • Stayed 3 nights
- • Submitted from a mobile device
Noise and needs an upgrade.
Breakfast is value for money.
Stayed in July 2025
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Reviewed: July 7, 2025
Margaret
United Kingdom23 Reviews2 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Breakfast wasn’t great every thing was cold even the tea
Room was clean and spacious Friendly and helpful staff
Stayed in July 2025
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Reviewed: July 4, 2025
Asma
Kuwait37 Reviews8 helpful votes7.0“I may visit again”- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
However, I was disappointed by the lack of room service and the poor shower quality. The absence of in-room dining options was inconvenient, and the shower’s weak water pressure made it uncomfortable to use.
My stay at The Crown Hotel in London was enjoyable, thanks to its excellent location and the friendly, professional staff. The convenient location made it easy to explore the city, and the team was always helpful and welcoming
Stayed in June 2025
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Reviewed: July 2, 2025
Tegan
United Kingdom3 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
we got locked out our room took about an hour to get us back in bearing in mind it was like 11pm, offered to put us up in another room to wait overnight for maintenance but wr had none of our things so this wasn't an option, when we didn't seem happy with this they seemed to decide to fix it. lift was tiny and 1 was out of order
spacious, big bed and tv
Stayed in June 2025
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Reviewed: June 27, 2025
Ian
United Kingdom3 Reviews8.0“Lovely location and perfect for what I needed. Great initial welcoming on arrival by a nice gentleman. Was ashame that o”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Everything about the property was great.
Stayed in June 2025
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Reviewed: June 23, 2025
John
Ireland7 Reviews7.0Good- • Leisure trip
- • Couple
- • Executive Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Lifts out of order
Bed were very comfortable
Stayed in June 2025
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Reviewed: June 22, 2025
Tomas
United Kingdom6 Reviews6.0Pleasant- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Reception felt understaffed at check-ins. Body and hand wash were in the wrong positions in the bathroom/shower, creating an inconvenience. Lift doors were jammed when opening. Techno music was blaring from an unknown source within the hotel from 5:30am - 9:00.
Air conditioning was exceptional. Personal touches to the room were thoughtful.
Stayed in June 2025
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Reviewed: June 22, 2025
John
United Kingdom15 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Some of the staff were not very helpful or welcoming 😕 and food dinning options very limited considering the size of the hotel.
Room was comfortable with good beds and big bathroom, and good location.
Stayed in March 2025
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