Nothing. Maybe the rooms are quite small. My boyfriend and I struggled a bit.

Loved the building and the location :) helpful and friendly stuff.

Stayed in April 2024

Some loud guests being noisy at night in the corridors

The staff. When i arrived the spanish receptionist was really nice and helpful. It gave me good vibes since the check in moment so it was a good way to start my stay

Stayed in April 2024

Strong smell of marijuana on the first floor.

Good location close to city centre.

Stayed in March 2024

Wasn’t as clean as we would’ve hoped. Found scum in the shower.

Really good location, staff were really helpful when we needed help with the heating/ac.

Stayed in March 2024

Because of a medical condition I take medication daily, the lack of any form of drinking vessel in the room made this difficult.

The hotel is next door to possibly the best pub in the Newcastle area I would be lying if I said this didn't influence my choice.

Stayed in March 2024

it is not a luxury place and the courtyard out the window was in a state but it does what matters well

it was cheap, clean, available at short notice, and quiet.

Stayed in March 2024

Room was slightly smaller than before

Location

Stayed in March 2024

TV had a green line down it No bedside table

Clean room Clean bathroom Very good location Comfy bed

Stayed in March 2024

No safe in the room No mirror near a plug to be able to do hair Room very light at night, luckily I always pack an eye mask

Nice affordable hotel close to the quayside Clean & reception staff friendly

Stayed in March 2024

Most of other things were ok

Nice staff, very clean

Stayed in March 2024

Duvet cover was marked, shower was weak and lukewarm and couldn’t be made hotter

Location and price

Stayed in March 2024

Lack of yea facilities in room

Clean and good location

Stayed in March 2024

That the room had no window and there isn't an allocated car park.

It's in the heart of the city.

Stayed in March 2024

Just no kettle in the room

Good location

Stayed in March 2024

No natural light in the room. Coffee etc. available in the lobby but expensive. Early checkout time (10 am) with the threat of a £20 charge for being late. The walk into the city centre was a long, steep hill!

Very central location, a short walk from the rail station. Plenty of pubs, shops etc. nearby. Modern and functional inside, with a clean, fresh feel. Good ensuite facilities in the room, and a comfortable double bed. Lift to every floor.

Stayed in March 2024

Very well located in the city centre, the room was clean and comfortable. Many restaurants and cafes nearby, close to the monument metro station. Staff are friendly and attentive, overall a good hotel and experience.

Stayed in March 2024

No toilet brush

Location, price

Stayed in March 2024

Not really clean, room look was cheap

Location

Stayed in March 2024

The room would be on the small side if you've got company, especially the bathroom. The facilities to make a hot drink are in the main reception. However, the pros outweigh the cons significantly.

I was only after a bed for a few hours after being out in the city for most of the night, and the price suggests you shouldn't expect much more, but I was really surprised at how decent everything was. The receptionist Shabz was kind enough to let me check in an hour early, rather than having to kill time since my train arrived, and the room was clean; the bed comfortable and spacious. Great location in the heart of Newcastle and five minutes from the train station. Countless food places and pubs on the doorstep though surprisingly not that loud because of it.

Stayed in March 2024

There was a green light that doesn't let you sleep comfortable and you can't turn off.

Location was perfect.

Stayed in March 2024

The view from bedroom and the poor facilities

Was a nice hotel view from room window was poor looking out to a dirty mossy wall with a little pool/puddle off water filled with rubbish and leafs

Stayed in March 2024

The safe in the room did not work - batteries were corroded inside it.

Location was perfect

Stayed in March 2024

The hotel was quite noisy throughout the night, the walls were very thin and you could hear the thumping of footsteps past your bedroom at all hours.

The location was brilliant, the hotel room was clean and they provided all the required amenities for a single-night stay in the centre of Newcastle.

Stayed in February 2024

Would have liked to have a kettle or something similar instead of having to go down to receptions and having to pay for hot drinks.

The location was amazing, close too all the shops that we wanted to go to. Also close to the coach and train station so was easy to bring our luggage to and from the hotel.

Stayed in March 2024

Just little to fair from city I didn't know bit if walk other then that was grate

Everything was perfect staff lovely helped me stuff need it for room

Stayed in March 2024