Britannia Pavillion, Albert Dock, Liverpool, L3 4AD, United Kingdom
#21 of 100 hotels in Liverpool
Guests' ChoiceBased on 4554 hotel reviews
8.7Cleanliness
9.0
Comfort
9.0
Location
9.6
Facilities
8.6
Staff
9.3
Value for money
8.5
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 3, 2024
David
United KingdomUnfortunately the wi fi wasn't working in the bedroom but was in the reception area
Location excellent Staff superb Well worth the price
Stayed in April 2024
Reviewed: May 3, 2024
Ross
United KingdomNo plug sockets by the bedsides. The 2 lifts sounded a bit dodgy. Slow & squeaky. Wifi wasn't very good in the room. Car parking was a bit expensive at £20 for 24hrs. Although we did get to park within close proximity of the entrance.
Great location on Albert Dock and within walking distance to most sights & city centre. Decent views. Staff were very welcoming, friendly & helpful. Hotel seemed clean & tidy. Beds were comfy and room was specious enough. Shower was good & powerful. Breakfast was nice & tasty.
Stayed in May 2024
Reviewed: May 3, 2024
Andrew
United KingdomFire alarm
Location and parking for Minicoach
Stayed in February 2024
Reviewed: May 3, 2024
Pratima
United KingdomBed and pillows uncomfortable. WiFi not working in room
Fabulous location on Albert Dock. Fabulous hotel with lovely view from the room of the docks and three Graces. Staff friendly and helpful. Decent breakfast.
Stayed in April 2024
Reviewed: May 3, 2024
Pat
United KingdomSmall bar area. Decor rather plain.
Well located. Excellent beds. Helpful staff
Stayed in April 2024
Reviewed: May 3, 2024
Matthew
United KingdomWi-Fi was poor in the room but ok in reception
The view was amazing from the room (photo added). The room was clean , bathroom/shower was very nice and breakfast was perfect with plenty of choices we will definitely will be coming back , can't wait 😁
Stayed in May 2024
Reviewed: May 2, 2024
Jones
United KingdomThe tv was a bit old fash. Wi fi a bit iffy.
Breakfast..great! Location...very handy. Staff...amazing...really..!
Stayed in April 2024
Reviewed: May 1, 2024
Menna
United KingdomNothing
The location is exceptional, i requested a view and Jan replied to my message that they will accommodate this and they did. I had a very nice view. The bed mattress is very comfy. The whole stay was excellent
Stayed in April 2024
Reviewed: May 1, 2024
Michael
United KingdomCold weather
Lay out and attractions at hand
Stayed in April 2024
Reviewed: May 1, 2024
Lesley
United KingdomWe had a towel with blood on it, which wasn't great, but we understand that these things happen, would have been nice to be able to get food a bit later
Easy check in, helpful staff, comfortable rooms, nice breakfast
Stayed in April 2024
Reviewed: April 30, 2024
Steven
United KingdomBreakfast was slightly over cooked
Stayed in April 2024
Reviewed: April 30, 2024
Marie
United KingdomNothing
Location is great, room a good size, breakfast good with choice of cooked breakfast,cereal, pastries,panckes and more,staff very welcoming and extremely helpful and very approachable. Easy walking distance to dock,ferry terminal, restaurants/pubs, shopping and other sightseeing venues.
Stayed in April 2024
Reviewed: April 28, 2024
Veronica
United KingdomNothing
Perfect
Stayed in April 2024
Reviewed: April 28, 2024
Paul
United KingdomThe area
Stayed in April 2024
Reviewed: April 27, 2024
Rae
United KingdomSuper location, super clean, super staff
Stayed in April 2024
Reviewed: April 27, 2024
Claire
United KingdomNothing
Location , staff
Stayed in March 2024
Reviewed: April 26, 2024
Lee
United Kingdomwas given 2 single beds yet were married and I request a double, this was changed once we asked, but we walked a lot before we sorted it. Noisy in the morning from 6am due to bars under our window room 489 dragging and emtying bottle bins
The hotel is a lovely building. still shows original features. I like the fact you get a free breakfast which is amazing. The rooms are very spacious, comfy and have all you need. Nice views. The reception and bar etc is on the 2nd floor. This is also where you have breakfast. The locations so great for the m&s arena and the docks, beatles experience etc. Parking - the site states a few car parks, we chose the Albert dock car park, which you do get discounted to £12. But, it says to press the button, but you still have to find the office which is right at the other end of the huge car park, so just go there first.. easier.
Stayed in April 2024
Reviewed: April 25, 2024
Graham
Isle of ManNothing
Location : breakfast : staff
Stayed in April 2024
Reviewed: April 25, 2024
Joanne
United KingdomIf you're planning a trip to Liverpool and want a comfortable, convenient, and memorable place to stay, Holiday Inn Express Liverpool - Albert Dock should be at the top of your list. This charming hotel, housed in a beautifully restored 19th-century warehouse, combines modern amenities with a touch of historic charm. **The Rooms** Holiday Inn Express Liverpool - Albert Dock offers a range of rooms that cater to both leisure and business travelers. The rooms are spacious, clean, and tastefully decorated, providing a relaxing retreat after a day of exploring the city. Many rooms feature stunning views of the iconic Albert Dock, adding to the unique atmosphere of the hotel. With cozy beds, modern amenities, and ample space, you'll have everything you need for a comfortable stay. **The Staff** One of the standout features of the Holiday Inn Express Liverpool - Albert Dock is the exceptional staff. From check-in to check-out, the team is known for their friendliness and helpfulness. They go the extra mile to ensure that guests have a pleasant experience, offering tips on local attractions, assisting with any requests, and providing prompt service with a smile. It's this level of personal attention that makes guests feel at home. **Cleanliness and Safety** In today's world, cleanliness and safety are paramount, and the Holiday Inn Express Liverpool - Albert Dock takes this seriously. The hotel maintains high standards of cleanliness throughout the property, from the rooms to the common areas. Guests can feel confident that their stay will be not only comfortable but also safe. **Location** Situated in the heart of Liverpool's historic Albert Dock, the hotel is ideally located for exploring the city's top attractions. You'll be within walking distance of The Beatles Story, Tate Liverpool, and the Merseyside Maritime Museum.
Stayed in April 2024
Reviewed: April 24, 2024
Emma
United KingdomNothing
Friendly staff & great location
Stayed in March 2024
Reviewed: April 23, 2024
Ann
United KingdomGreat view of the river in a comfortable room at such a fabulous price.
Stayed in March 2024
Reviewed: April 22, 2024
Glyn
United KingdomOur bedroom carpet did need a clean
Large light rooms, well equipped. Good choice at breakfast, friendly helpful staff
Stayed in April 2024
Reviewed: April 22, 2024
Sharon
United KingdomWith having wheelchair main entrance door could be better as difficult to open and manage a wheelchair. Also ordered food and waited over half hour and our starter came with the main coursr only trivial but we were going to theatre
Staff v.helpful breakfast fab, had an accessible room and plenty of room for mum and her wheelchair
Stayed in April 2024
Reviewed: April 22, 2024
Sally
United KingdomNo safe in the room
Everything
Stayed in April 2024
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