Reviews of Holiday Inn Express Bradford City Centre, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
The Leisure Exchange, Vicar Lane, Bradford, BD1 5LD, United Kingdom
#10 of 14 hotels in Bradford
Guests' ChoiceReview Score
Based on 3636 hotel reviews
7.5Score breakdown
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Cleanliness
8.1
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Comfort
8.0
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Location
8.6
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Facilities
7.7
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Staff
8.7
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Value for money
8.1
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Free WiFi
8.5
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Reviewed: May 6, 2024
Eve
United Kingdom3 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Double Room with Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
The room needs updating, especially the bathroom. The heating in the room didn't work, and there were holes in the curtains
The staff was excellent, and the location. Parking was good value.
Stayed in May 2024
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Reviewed: May 5, 2024
Ibbetson
United Kingdom2 Reviews7.0Good- • Leisure trip
- • Couple
- • Double Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Key fob didn't work, had to go back to reception to sort the problem, which they did. 1 lift out of order, and needing 2 knee replacements, I need the lift, had to wait for lift for quite a while several times during our stay.
Room very clean, and comfortable.
Stayed in May 2024
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Reviewed: May 5, 2024
Christopher
United Kingdom66 Reviews12 helpful votes9.0“Mixes experience”- • Leisure trip
- • Couple
- • Double Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Only 1 lift and that was on its last legs and no pancakes hash browns at breakfast
My stay at the Holiday Inn Bradford was a mixed bag. While there were some positive aspects, there were also several disappointments. Check-in started off on the wrong foot with a few hiccups, which was a bit frustrating. However, the friendly staff quickly turned things around and made me feel welcome, which was appreciated. One of the highlights of any hotel stay for me is breakfast, so I was disappointed to find that there were no pancakes or hash browns available, unlike other Holiday Inn locations I've visited. This was unexpected and left me wanting more from the breakfast selection. Another issue I encountered was with the lifts. Only one lift was working during my stay, and it was temperamental at best. This led to some delays and inconvenience when trying to move around the hotel. Overall, while the Holiday Inn Bradford has its strengths, such as the friendly staff, there are definitely areas that need improvement, like the breakfast options and lift reliability. I hope these issues can be addressed to enhance the overall guest experience.
Stayed in May 2024
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Reviewed: May 4, 2024
David
United Kingdom3 Reviews9.0“Definitely value for money”- • Leisure trip
- • Group
- • Double Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Really friendly staff
Stayed in May 2024
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Reviewed: May 4, 2024
Jo
United Kingdom11 Reviews1 helpful vote8.0“Good value”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Good location, clean room, decent breakfast, helpful staff, cheap parking!
Stayed in May 2024
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Reviewed: May 4, 2024
Freckflyer
United Kingdom10 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Double Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Breakfast was hectic on the Sunday, due to chef not turning up, and everyone came down at same time, running out of cooked food waited 15mins ,male staff member, in a panic didn't help running to replace stuff,made situation worse.
Good location for town, clean well serviced rooms.
Stayed in April 2024
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Reviewed: May 3, 2024
Peyton
United Kingdom3 Reviews8.0Very Good- • Family with young children
- • Double Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Staff that gossip
Joanne and josh great staff genienie people with a warm manner nothing was too much trouble Great people stills
Stayed in April 2024
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Reviewed: May 2, 2024
Janet
United Kingdom1 review9.0“Great”- • Leisure trip
- • Family with young children
- • Double Room with Sofa Bed
- • Stayed 3 nights
- • Submitted from a mobile device
Couch bed was tiny, my kids are 10 and 11 and argued all night because it was v.small
Free breakfast! Fantastic!
Stayed in April 2024
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Reviewed: May 1, 2024
Mohammed
United Kingdom13 Reviews2 helpful votes7.0“Great location hotel.”- • Leisure trip
- • Family with young children
- • Double Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
I found the bed to be a bit hard as I only stayed for one night it didn’t cause too many problems.
Good location to city centre, Nando’s/ cinema and a few other places to eat opposite the hotel.
Stayed in April 2024
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Reviewed: April 30, 2024
Bigsmiler
United Kingdom18 Reviews3 helpful votes9.0“It does exactly what it says on the tin!”- • Business trip
- • Solo traveler
- • Double Room - Disability Access
- • Stayed 1 night
Breakfast was a little below par - sausages were hard and there was hardly any juice in the juice pourer. There was no-one around at this point to ask to fill them up. Other than that, no complaints and it wouldn't put me off coming back.
At check in Jen was very helpful and professional. Josh and the young lady ( don't know her name ) in the evening were also top notch and the manager Steve was also a nice fella, very helpful on check out. Nice room, comfortable bed, good shower and an overall excellent stay.
Stayed in April 2024
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Reviewed: April 29, 2024
Cris
United Kingdom1 review8.0“Great location for RISC OS show weekend.”- • Business trip
- • Solo traveler
- • Double Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
One lift out of order all the time I was there. Took a while to work out I could go down one set of stairs to the lounge but not back up, needed to use other staircase. Somewhat grubby entrance hall from the street.
Friendly welcoming staff. Really good to have breakfast included in price. Excellent location for train. Not that bad a view from the lounge/restaurant. Bedside reading light just right: not bright, I liked it.
Stayed in April 2024
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Reviewed: April 29, 2024
Simon
United Kingdom14 Reviews9.0“Clean and comfortable”- • Business trip
- • Solo traveler
- • Double Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Clean and good location with excellent cheap parking. Breakfast was very good too.
Stayed in April 2024
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Reviewed: April 29, 2024
Ben
United Kingdom8 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Couple
- • Double Room - Non-Smoking
- • Stayed 1 night
staff was really nice everyone of them, all made an effort to chat to us
Stayed in April 2024
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Reviewed: April 29, 2024
Gray
United Kingdom7 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Double Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
There was nothing not to like
The convenience of the central area
Stayed in April 2024
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Reviewed: April 28, 2024
Kamran
United Kingdom2 Reviews7.0“Need to replace the windows with sound proof one”- • Leisure trip
- • Solo traveler
- • Double Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
The windows need to be replace with sound proof windows. because the noice of vehicles from the road 😞
Everything thing Clean, Parking, location,
Stayed in April 2024
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Reviewed: April 27, 2024
Natalie
United Kingdom3 Reviews9.0“Good experience”- • Leisure trip
- • Family with young children
- • Double Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Pillows was abit hard
Everything was close by
Stayed in April 2024
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Reviewed: April 26, 2024
Ahfan
United Kingdom1 review8.0Very Good- • Leisure trip
- • Family with young children
- • Double Room with Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
Room Service wasn’t provided. When this was questioned with hotel reception we were told there isn’t anything they can do about it which was a little disappointing
Location is perfect with parking availability. Hotel itself and the room was clean. Staff were friendly.
Stayed in April 2024
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Reviewed: April 25, 2024
Carol
United Kingdom2 Reviews9.0“Leisure trip hotel was convenient to train station for us all to meet up Jay and Tia on reception very helpful”- • Leisure trip
- • Travelers with friends
- • Double Room - Disability Access
- • Stayed 1 night
- • Submitted from a mobile device
The lack of breakfast items on offer, no mushrooms, tomatoes or hash browns available that day they said. X
So close to food places, cinema and bowling
Stayed in April 2024
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Reviewed: April 25, 2024
Gary
United Kingdom2 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
My family - my mother, sister and her partner had to wait a long time for bacon and sausages to be replenished because apparently someone had taken a large amount of bacon and sausages back to their room which meant that there wasn't any left for anyone else. This meant that I had finished my breakfast before my family had started their cooked part of their breakfast. Also because this caused the breakfast service to go past the 9:30am end deadline, the soft drinks like orange juice were taken away before my family had finished their cooked breakfast. I understand that this wasn't the fault of the kitchen staff who tried their hardest and were very apologetic to my family. Is there some way to prevent people taking large amounts of food back to their rooms leaving none left for other guests and if this happens again and it causes a delay of the end of breakfast service time of 9:30am can you make sure that drinks are still available to guests who have their service delayed. Thank you
Stayed in April 2024
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Reviewed: April 24, 2024
Alison
United Kingdom8 Reviews8.0Very Good- • Leisure trip
- • Group
- • Double Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
I only had one small bin in the bathroom not one in the bedroom.
The breakfast was ok. Just what you expect. Lovely croissants.
Stayed in April 2024
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Reviewed: April 23, 2024
Wai-chun
United Kingdom18 Reviews9.0“Nice hotel in Bradford”- • Business trip
- • Solo traveler
- • Double Room - Non-Smoking
- • Stayed 1 night
Nothing.
Good location. Clean room and friendly staff.
Stayed in April 2024
-
Reviewed: April 23, 2024
Wendy
United Kingdom3 Reviews9.0“happy to book again when im next in bradford”- • Leisure trip
- • Solo traveler
- • Double Room - Non-Smoking
- • Stayed 3 nights
room keys difficult but staff very helpful.
Staff helpful.
Stayed in February 2024
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Reviewed: April 22, 2024
Red
United Kingdom2 Reviews8.0“Great stay”- • Leisure trip
- • Couple
- • Double Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
N/A
Location
Stayed in April 2024
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Reviewed: April 21, 2024
Lisa
United Kingdom30 Reviews2 helpful votes9.0“Bradford stay”- • Leisure trip
- • Couple
- • Double Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Nothing to dislike
Cental to town,cheap parking,good access to hotel. Staff were helpful and friendly. Breakfast was great. Room was comfortable and clean.
Stayed in April 2024
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