Wall Island, Birmingham Road, Shenstone, Lichfield, WS14 0QP, United Kingdom
#9 of 17 hotels in Lichfield
Guests' ChoiceBased on 2303 hotel reviews
8.1Cleanliness
8.5
Comfort
8.5
Location
8.5
Facilities
8.3
Staff
8.9
Value for money
8.3
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 20, 2024
Marie-ange
United KingdomNo power socket near the bed for a CPAP machine.
Comfortable rooms, good breakfast and location not far from centre.
Stayed in April 2024
Reviewed: April 17, 2024
Dawson
United KingdomNothing particularly
Staff at the reception desk were very welcoming, clean comfortable room. Bar staff very good nice bar/restaurant area Breakfast was OK
Stayed in March 2024
Reviewed: April 15, 2024
Wai-chun
United Kingdomservice
Stayed in April 2024
Reviewed: April 15, 2024
Rosemary
United KingdomNothing
Location very close to Lichfield, staff very helpful and lovely breakfast
Stayed in April 2024
Reviewed: April 13, 2024
Deborah
United KingdomThis review is hidden because it doesn't meet our guidelines.
Reviewed: April 11, 2024
Philip
United KingdomNothing
Every thing
Stayed in April 2024
Reviewed: April 10, 2024
Amy
United KingdomThe rooms are a little bit tacky in places, looks old and out of date. The bathroom could do with some more attention especially the paintwork. The sofa bed was very worn and cushions appeared to be water marked.
The staff was extremely friendly and approachable. I felt comfortable as soon as I arrived after a long day with my kids. Excellent value for money, nothing was too much trouble if you needed extra. Location was perfect!
Stayed in April 2024
Reviewed: April 6, 2024
Doreen
United KingdomNothing
Was great that dog was also welcomed.
Stayed in March 2024
Reviewed: April 3, 2024
Debbie
United Kingdomlimited evening meals
Friendly and good location
Stayed in January 2024
Reviewed: April 3, 2024
Christine
United KingdomWe were puzzled by information about something being soft at the front, was this the mattress, but what is "the front"?
Room with opening window. Room had heating when you wanted it rather than being full on whether you want it nor not. Bathroom with hooks on the wall. Breakfast good and included in price. TV with all channels including radio.
Stayed in March 2024
Reviewed: April 1, 2024
Wing
Hong Kongneat & tidy. Close to McDonald.
Stayed in April 2024
Reviewed: April 1, 2024
Rosie
United Kingdomdisappointing breakfast
easy to find and park
Stayed in March 2024
Reviewed: March 31, 2024
Philip
United KingdomOnly stayed 1 night, while there nothing we didn't like,
Idea locationl for our trip, very clean and had everything we needed, all staff very friendly and helpful.
Stayed in March 2024
Reviewed: March 30, 2024
Simeon
United KingdomNothing
Location
Stayed in March 2024
Reviewed: March 26, 2024
Gemma
United KingdomThe breakfast didn't have much option
Good location, friendly staff, clean rooms
Stayed in March 2024
Reviewed: March 25, 2024
Lesley
IrelandIt was our first time staying at the Holiday Express group and we were very pleasantly surprised, really comfortable bed and pillows, room was very clean and a really nice breakfast supplied with room tariff, staff very friendly,well done Jack and team 😀 ,oh we also stayed with our 2 tiny dogs which was a bonus !
Stayed in March 2024
Reviewed: March 25, 2024
Elizabeth
United Kingdomnothing
Great rooms, very quiet and comfortable. Cooked breakfast that was not expected. Friendly staff
Stayed in March 2024
Reviewed: March 24, 2024
Derek
United KingdomFriendly staff.Relaxed feel.
Stayed in March 2024
Reviewed: March 23, 2024
Peter
United KingdomNothing not to like
On arrival we were shattered after travelling 2 days from South Africa due to flight delays, cancellations and reroutes. The staff went above and beyond to ensure our booking in, provision of food and stay was comfortable and stress free (we'd had enough stress getting back to Birmingham Airport 😊). The hotel was easy to find, comfortable and clean. Food was fresh and tasty.
Stayed in January 2024
Reviewed: March 22, 2024
Graham
United KingdomThis review is hidden because it doesn't meet our guidelines.
Reviewed: March 21, 2024
Dawn
United KingdomThe hairdryer didn’t work, so me and my daughter both ended up leaving with wet hair
It was very clean and quiet
Stayed in March 2024
Reviewed: March 21, 2024
Hayley
United KingdomThe fact that you advertise that kids eat free on the website but then dont honour the offer on site. We were on a budget and weren't expecting to pay for our children's evening meals, the choice of children's meals on the menu was also poor.
Location was good for us and breakfast was good.
Stayed in March 2024
Reviewed: March 18, 2024
Susan
United KingdomN/A
More options for breakfast
Stayed in March 2024
Reviewed: March 18, 2024
Lynn
United KingdomI adked for 2 beds but wasnt allowed as I had a disabled room
Friendly breakfast staff and very accommodating
Stayed in March 2024
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