Reviews of Grand Royale Hyde Park This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
1 Inverness Terrace, Westminster Borough, London, W2 3JP, United Kingdom
#790 of 1,006 hotels in London
Guests' ChoiceReview Score
Based on 6684 hotel reviews
7.0Score breakdown
-
Cleanliness
7.4
-
Comfort
7.5
-
Location
8.8
-
Facilities
7.0
-
Staff
8.0
-
Value for money
7.1
-
Free WiFi
7.4
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxHow guest reviews work
Each review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content-
Reviewed: May 8, 2024
Timothy
United Kingdom74 Reviews2 helpful votes6.0“Three night capital stay”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
The room is tiny, even for London. The shower screen is ridiculously small as is the bathroom. Your calves touch the toilet whilst washing your face! Also the bedroom window doesn’t shut out the road noise. Mattress not very comfortable.
The location is excellent. The decor is so beautiful. Breakfast was lovely, if very busy. Breakfast staff did brilliantly despite being short staffed.
Stayed in May 2024
-
Reviewed: May 7, 2024
Samantha
United Kingdom7 Reviews2 helpful votes8.0“Great location, good breakfast, friendly helpful staff. Pull out beds need updating.”- • Leisure trip
- • Family with young children
- • Deluxe Triple Room
- • Stayed 1 night
- • Submitted from a mobile device
The pull out bed wasn’t comfortable.
It’s grand and a good location
Stayed in May 2024
-
Reviewed: May 7, 2024
Liepins
Latvia9 Reviews8.0Very Good- • Business trip
- • Group
- • Deluxe Twin Room
- • Stayed 1 night
I took the cheapest room for one night so the room ware small and the toilet was very narrow. But its ok for money what I paid.
The reception and the waiting room looked unique, love it! Lobby Bar was superb!
Stayed in May 2024
-
Reviewed: May 6, 2024
Ying
Hong Kong6 Reviews6.0Pleasant- • Leisure trip
- • Family with young children
- • Deluxe Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Small room and lights
Location
Stayed in May 2024
-
Reviewed: May 6, 2024
Kristin
Norway8 Reviews2 helpful votes8.0“Great location! A lot for your money”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
Lifts were small
Good pressure in the shower. Nice tub. Breakfast was good. Nice interior. Comfortable beds. The location was amazing.
Stayed in May 2024
-
Reviewed: May 5, 2024
Paula
United Kingdom13 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Room smelled of cigarette smoke when we entered. Room was very tired looking
Good location. Good price. Staff were all friendly and helpful. Breakfast was great.
Stayed in April 2024
-
Reviewed: May 5, 2024
Lorelei
United Kingdom14 Reviews8.0“Would stay again”- • Business trip
- • Solo traveler
- • Deluxe Single Room
- • Stayed 4 nights
- • Submitted from a mobile device
Single room was a little small.
Lovely place, clean, and staff were very friendly and helpful. It's ideally located for Hyde park and Kensington palace. Breakfast was really good with lots of options. Bed was comfy. TV channels worked. Shower was hot and bathroom was very clean.
Stayed in May 2024
-
Reviewed: May 4, 2024
Edward
Tanzania3 Reviews8.0Very Good- • Leisure trip
- • Solo traveler
- • Club Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
Nothing
Wonderful hotel . Whenever i visit London i always stay in this same hotel
Stayed in March 2024
-
Reviewed: May 4, 2024
Kent
Trinidad and Tobago1 review7.0“Not best facility for a long stay but can't best access to bus and train. In the summer, many pleasl”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 14 nights
- • Submitted from a mobile device
The deluxe double bed room had very little space even to walk from one side to the next. Not enough space for storage for two medium suitcases (consider having an option to keep empty suitcases). Common area coffee station needed more than once a day replenishment with the level of occupancy. Mouse pad needed for common use computers, reflective surfaces affected the function.
Excellent location for access to public transportation. Complimentary taxi provided airport to hotel owing to length of stay. Effecient cleaning service each day. Friendly staff from fromt desk to maintenance personnel.
Stayed in April 2024
-
Reviewed: May 3, 2024
Brian
United States of America7 Reviews1 helpful vote6.0“You get what you pay for. Good price, good location but not very comfortable.”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
The rooms were absolutely tiny. Barely enough room for two people. The linen on the bed was too short, wouldn’t stay tucked in and the bed was hard as a rock. It was impossible to take a shower without the whole bathroom getting soaked.
The price was good, the location was outstanding.
Stayed in April 2024
-
Reviewed: May 3, 2024
Brian
United States of America7 Reviews1 helpful vote6.0“You get what you pay for. Good price, good location, but not very comfortable at all.”- • Leisure trip
- • Couple
- • Deluxe Single Room
- • Stayed 1 night
- • Submitted from a mobile device
The rooms were absolutely tiny. Barely enough room for two people. The linen on the bed was too short, wouldn’t stay tucked in and the bed was hard as a rock. It was impossible to take a shower without the whole bathroom getting soaked.
The breakfast was great, the location was outstanding. The staff was very friendly
Stayed in April 2024
-
Reviewed: May 2, 2024
Natalie
United Kingdom19 Reviews8.0Very Good- • Business trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Pillows too hard, bathrooms tiny, overlooking the bin store - very noisy with construction and light flooding into room- curtains broken.
Reception area and theatre bar , excellent shower and water bottles/fridge in the rooms
Stayed in May 2024
-
Reviewed: May 2, 2024
Hannah
Germany9 Reviews7.0Good- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
The room was really small. The expectation for a grand hotel was not fulfilled..
The Hotel was close to the Hyde park which was really nice.
Stayed in April 2024
-
Reviewed: May 2, 2024
Beth
United Kingdom3 Reviews8.0“Perfectly located, beautiful historic building”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Not enough servers at breakfast busy time. No vegetarian equivalent for sauages and bacon. Scrambled eggs were weird ... possibly powdered egg?
Beautiful building perfectly located for Hyde Park, museums and Piccadilly and Central line.
Stayed in May 2024
-
Reviewed: May 1, 2024
Mariam
United Kingdom2 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Bed was a small double
Room very clean
Stayed in April 2024
-
Reviewed: May 1, 2024
Louwesina
U.S. Virgin Islands1 review7.0“Comfy and very clean with polite and helpful people.”- • Leisure trip
- • Family with young children
- • Deluxe Single Room
- • Stayed 5 nights
The stairs were a problem for me but not a big of a problem. Only when you have to bring your luggage from your room which is a small place to the elevator. Otherwise everything else was good my stay and all.
The room was not what I saw on booking.com it was small but very comfy, also the breakfast I had was not too bad as well.The room and the cleanliness was awesome. I like the fact they clean your room daily.
Stayed in April 2024
-
Reviewed: May 1, 2024
Natalia
Colombia15 Reviews2 helpful votes7.0Good- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
The staff is not very friendly, the room had bad heating, they did not let us change rooms but they sent us a portable heater
The location is excellent, the hotel is very nice and the room was clean
Stayed in April 2024
-
Reviewed: April 30, 2024
Moranham
Israel61 Reviews6 helpful votes7.0“OK place. Don't expect help from front desk.”- • Leisure trip
- • Solo traveler
- • Deluxe Single Room
- • Stayed 3 nights
- • Submitted from a mobile device
Place looks good and proper but got to the hotel with lots of of luggage. 2 staff members at the front desk (2 meters away) see me struggling to keep the door open in order to get all my luggage in. No one came to help which is basic manners, not even customer service. Of course no one even offered to help getting everything to my room. This might sound like a little unimportant thing but I have stayed in MANY places, some cheaper and some much more expensive, front desk has always said hello or how are you or a smile or some kind of acknowledgment when walking past them - here I got zero. Like I was a ghost passing by. Going out or coming back. And this was throughout the whole stay so not just one person but how they all operate. Which says a lot about a place if all the staff ignores guests. Only person who was nice was the cleaning lady that was super sweet asking how I was when knocking on the door.
It was cheaper then other places and it was clean. Close to 2 tube stations.
Stayed in April 2024
-
Reviewed: April 29, 2024
Timothy
United States of America2 Reviews7.0“Adequate and convenient location”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 4 nights
Architecture was beautiful. Common areas were very pretty.
Room was very small... but adequate. Would have been nice to have one more chair. Safe was not attached to anything... so worthless... as someone could just take the safe. Found the bath tub/shower a bit strange. No shower curtain... so hard to take shower without getting water everywhere. These are nitpicks... the room and building were nice. Do wish that they had a vending machine for water/soda after the bar closed.
Stayed in April 2024
-
Reviewed: April 29, 2024
Franziska
Germany7 Reviews1 helpful vote6.0Pleasant- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 5 nights
- • Submitted from a mobile device
TINY room (so tiny it was hard to get past the wardrobe to get to the bed), no room for 2 suitcases midsize, furniture dated and partly broken (wardrobe door wouldnt shut), bed and pillows super lumpy
Near underground station and shops, very nice and rich breakfast, great breakfast room, nice bathroom
Stayed in February 2024
-
Reviewed: April 28, 2024
Thomas
United States of America2 Reviews7.0“Enjoyed the stay as we spent little time in the room.”- • Leisure trip
- • Couple
- • Deluxe Twin Room
- • Stayed 7 nights
- • Submitted from a mobile device
Facility had a lot of deferred maintenance. Bathroom too small with no ventilation for steam. Understaffed in the dining room for breakfast.
Location was great near Hyde Park and the Underground Station. Staff was pleasant and helpful.
Stayed in April 2024
-
Reviewed: April 27, 2024
Pannell
Spain1 review7.0Good- • Leisure trip
- • Family with young children
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted from a mobile device
I thought the room was quite small and expensive. I suppose that's because of the excellent location though
Very helpful staff
Stayed in April 2024
-
Reviewed: April 26, 2024
Chris
United Kingdom8 Reviews8.0“An excellent hotel we will stay at again when in London”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted from a mobile device
All good
Price, location and excellent staff
Stayed in April 2024
-
Reviewed: April 26, 2024
Stuart
United Kingdom1 review7.0“Great location but small rooms and building work behind property starts early!”- • Business trip
- • Solo traveler
- • Club Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Back of property currently overlooks a building site and work starts at 6am. Rooms are very small.
Good location. Breakfast and very good and staff very friendly.
Stayed in April 2024
Guests also reviewed these properties:
-
Central Loop HotelChicago, USA
-
Deluxe Inn San Antonio Near Lackland AFBSan Antonio, USA
-
Kasih Sayang Hill ResortKota Kinabalu, Malaysia
-
Chata Ski JasnaBelá, Slovakia
-
Quarters - 1 Badger's WalkOxford, UK
-
Casa Bananeiras Santa TeresaRio de Janeiro, Brazil
-
Hotel IlamaBuga, Colombia
-
Best Western PLUS Inn of MuskogeeMuskogee, USA
