3 Bootham Terrace, York, YO30 7DH, United Kingdom
#49 of 104 hotels in York
Guests' ChoiceBased on 1272 hotel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
9.5
Facilities
8.8
Staff
9.5
Value for money
8.5
Free WiFi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 7, 2024
Julie
United KingdomVodka was £5.00 for a shot then an extra £2.50 for a coke. Most expensive drink I had in York.
The location is fantastic. Just out of the city centre
Stayed in May 2024
Reviewed: April 26, 2024
Julie
United KingdomThe location was very good, just a short walk into the main part of York.
Stayed in April 2024
Reviewed: April 24, 2024
Maria
ArgentinaBathroom a bit uncomfortable. Kettle was very dirty. Not sure we had access to the hot tub (anyway we didn't have time to go, but it could have been nice to know if it was available).
Very well located. Walking distance from main attractions. Very friendly and helpful staff. Allow us to store luggage.
Stayed in April 2024
Reviewed: April 22, 2024
Louise
United KingdomI know car parking is at a premium but still expensive to park car in Hotel Car Park.
Great family run Hotel, only 10 minutes from Station and 10 minutes to the Minster through Museum Gardens.
Stayed in April 2024
Reviewed: April 19, 2024
Alison
United KingdomFriendly, helpful host
Stayed in April 2024
Reviewed: April 18, 2024
Arleta
United KingdomMattress was a little too soft
Staff was really nice. The property was nice. Bathroom was freshly decorated. Room was warm and bedding was comfortable. Instructions to the carpark were spot on. It was very close to the town centre. Literally a street away from the city centre
Stayed in April 2024
Reviewed: April 14, 2024
Mark
United KingdomExcellent location, close to the city centre with its own car park.
Stayed in April 2024
Reviewed: April 13, 2024
Catherine
United KingdomFriendly welcome
Stayed in April 2024
Reviewed: April 8, 2024
Carole
United KingdomThe staff were fantastic so friendly and helpful.The food was delicious 😋
Stayed in April 2024
Reviewed: April 4, 2024
Angel
United KingdomExcellent location, rooms are spacious and very well furnished. Beds are comfortable. Staff is friendly and helpful. It's a great place to stay at
Stayed in March 2024
Reviewed: April 3, 2024
Ruddy
United KingdomNothing I'd say me or my partner were unhappy with.
Fantastic, friendly and helpful staff. Excellent location to city centre. Very clean. Very comfortable bed!
Stayed in April 2024
Reviewed: April 2, 2024
Stanyard
United KingdomN/A
The homely atmosphere and kind staff, as well as the soft bed and delicious food for breakfast.
Stayed in April 2024
Reviewed: March 25, 2024
Patrik
United KingdomVarious ranges of breakfast to choose from, all well prepared and very delicious
Stayed in March 2024
Reviewed: March 21, 2024
Jane
United KingdomWe had dinner one one evening during our stay and the dining room was very quiet, with little atmosphere. However, we were staying off-season, so that is probably the reason. The Indonesian Green Curry was excellent however..!!
Instructions to find the property were clear and concise. The staff were extremely helpful upon our arrival, and explained all the Hotel facilities in some detail. The room we were allocated was very large, overlooking the street, and the bathroom equally large, which was ideal for someone with arthritic knees...!! The breakfast was exceptional. and just right for an early start to the day.
Stayed in March 2024
Reviewed: March 4, 2024
Paul
United KingdomGood breakfast and a very efficient system for ordering it.
Stayed in March 2024
Reviewed: March 2, 2024
Julia
United KingdomHeated room on arrival as it was very cold. Plug sockets in strange places in room and had to put kettle on the floor to boil. I begrudged paying over £15 to park my car especially when the car park was at the back of the hotel. I’ve stayed on a neighbouring road before and only paid £5 for a permit
Big room on the ground floor Great location in easy walking distance of York Great breakfast
Stayed in March 2024
Reviewed: February 25, 2024
John
United States of AmericaLovely, quiet hotel a short walk into town. Breakfast was nice and reasonably priced. Staff was exceptional. Would definitely stay there again!
Stayed in December 2023
Reviewed: February 19, 2024
Stephanie
United KingdomThis is really minor, but there was a bizarre lack of places to hang wet things to dry (no hooks or towel racks) eg towels, raincoats, swimwear.
Really helpful and friendly staff. Good location close to city centre with on-site parking. Great breakfast. Enjoyed having a soak in the jacuzzi after a long day of walking.
Stayed in February 2024
Reviewed: February 11, 2024
Jim
United KingdomNothing everything was great
We had very warm and friendly welcome room was lovely breakfast was excellent
Stayed in February 2024
Reviewed: February 5, 2024
Lynsey
United KingdomNo complaints
Fantastic location. An easy walk into the city centre. All the staff were really friendly and helpful.
Stayed in February 2024
Reviewed: February 4, 2024
Tracey
United KingdomNothing
Clean new fresh decor. Amazing friendly staff. Great Central location. Big car park. Fabulous breakfast.
Stayed in February 2024
Reviewed: February 4, 2024
Kay
United KingdomN/A
Lovely&clean ,staff very welcoming location brilliant,breakfast was lovely
Stayed in February 2024
Reviewed: February 4, 2024
Amber
United KingdomLocation was great!
Stayed in February 2024
Reviewed: February 1, 2024
Elleah
United KingdomThe shower tab out of water on the morning
Really lovely hosts, so clean and comfy.
Stayed in January 2024
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