The room I had had an accessibility shower (which was huge), but the water flow from the shower was so strong that it filled the whole bathroom and nearly spread into the the bedroom. I only saw this after I had finished showering. I had to use all of the towels to stem the flow. I informed the staff who made a note and hopefully the maintenance team will sort this out.

I love staying here as it is a straightforward, no frills kind of place, but it is always clean, quiet and the staff are ever-so-nice. I haven't eaten dinner here before and usually find something in the area, but ordered the jerk chicken burger and it was amazing. Fries were great and the coleslaw (I don't really like coleslaw) was so tasty. Breakfast is a straightforward buffet, but the bacon, sausage, eggs etc are very, very tasty. Definitely recommend it as it is great value for money.

Stayed in April 2024

Staff watched me struggle up stairs with case, half way up commented you sure you ok? Clearly did not want to help. Food good, bar cheap lol. No info in room, was not told I had to put card in slot behind tv to have heating when I asked.

Clean

Stayed in April 2024

One slight issue was the drainage in the wet room - however careful we were, the water didn’t all drain towards the drain hole.

Have known it for years as we used to live in Rubery. Particularly enjoy the setting (especially the rabbits!) We stayed in a twin bedded accessible room which was lovely and spacious.

Stayed in March 2024

friendly staff

Stayed in March 2024

Breakfast finished a little early for those on leisure breaks but it was a lovely breakfast

The setting was beautiful and so quiet.

Stayed in April 2024

I'm

Location was good liked the building old boys school.Room size good and adequately furnished, Clean everywhere. staff friendly . Good value for money with a buffet breakfast included in price which had a good choice of cooked and cold items..

Stayed in April 2024

Cleanliness, breakfast, friendly and helpful staff. Evening meals offered

Stayed in April 2024

Wafts of fried food via kitchens, so kept windows closed.

Location - very quiet and relaxing location, there is lots of nature visible from the hotel windows :)

Stayed in March 2024

Quiet and pretty location. Comfortable and immaculate rooms. (Fab nights sleep) Great food. Friendly staff!

Stayed in March 2024

shower cubicle was quite small but not really an issue for me.

very warm welcome and helpful staff. very quiet setting too, room was modernised.

Stayed in March 2024

Shower a bit small.

Very friendly receptionist. Good bar with reasonably priced food. Excellent breakfast.

Stayed in March 2024

Easy location and plenty parking

Stayed in March 2024

Unfortunately, the walls must have been ill insulated & a neighbour's snoring kept me awake. The window had no means of staying open for ventilation. Having a shower was interesting & a bit dangerous as the light was on a timed movement sensor & couldn't be re-activated from within the shower area. It was reported. The restaurant & bistro areas were rather canteen like with basic functional chairs & tables. Could have had a better atmosphere with different furniture.

The staff were very pleasant & helpful. My room, although snug, was adequate & bed comfortable. The heater was very adjustable. Breakfast was plentiful & it was good to have a choice of restaurant or Bistro, for the pocket & the food was very good.

Stayed in March 2024

Wet room was terrible , whole thing flooded so got wet feet when using toilet after !

Modern and comfy

Stayed in February 2024

Excellent breakfast

Stayed in February 2024

Lovely old building, good breakfast

Stayed in February 2024

The bar lacks ambience when it's quiet, however that's not a vital part of our stay so doesn't bother us.

We are regular visitors to Hillscourt as it is convenient when visiting family. Staff are always friendly, rooms are spotless, comfortable beds and a great breakfast.

Stayed in January 2024

I was not told about a wedding at the venue until i arrived, although it was pretty quiet and had no issues

Evening meal was good and completed a late checkout smoothly

Stayed in December 2023

there were an undergarment and a pair of socks left in the wardrobe in the other room booked

Breakfast was outstanding rooms were comfortable

Stayed in December 2023

all good no complaints.

comfortable stay that helped me with the training I was doing. Meals were good and staff were friendly. As training on site it was a relaxing and easy start to my day

Stayed in December 2023

A room on the ground floor as both my husband and I have difficulty climbing stairs. Mirrors needed to get ready. Could do with a little music in the background when having breakfast to create an ambience.

Room comfortable and breakfast was really nice. There was a good selection of food and drink to suit all needs. Great parking and was safe. Staff were really friendly.

Stayed in December 2023

We didnt need disabled bathroom and nicer to be in main block instead of having to go outside to another block

breakfast though be nice to have fresh coffee not machine

Stayed in December 2023

It's an old building and a bit of a maze but the rooms are fine . Probably a bit awkward with heavy suitcases but was mot s problem for us.

Superb full English.

Stayed in December 2023

For someone who has breathing problems like me the walk to my room with luggage was quite stressing. Fire doors banging as people came in at night & same with people going out early morning.

Nice location & caters for disabled. I had a lovely ground floor room with plenty of space. The view was very pleasant & saw a lot of rabbits hopping around in the evenings. Room very clean & comfortable. The breakfast was really nice & good variety.

Stayed in December 2023