The air conditioner was very dirty. The room was stuffy.

Stayed in October 2023

The green light was keeping us awake, couldn’t sleep because of it.

The daily cleaning was very thorough.

Stayed in October 2023

As it is very close to Earl’s Court underground, you can actually hear the metro on the tracks every 8 minutes. It didn’t bother me that much, but it could be annoying to others. The room was a bit dusty.

Close to the tube, restaurants and supermarket.

Stayed in October 2023

Light switches were broken, some lights did not work, switches were pushed into the wall. Bathroom had mould in grouting and some grouting was missing in the shower, paint was falling off the bathroom roof. The WiFI was too poor to even speak off.

Bed was comfortable

Stayed in October 2023

The lift was out of service and our room was on high floor making my parents to have difficulties to reach them. The hotel is just next to the railways so it is quite noisy if you let you window opened. Fortunately, there is air condition.

Location is very convenient, only 2 minutes away from the tube station. Lots of restaurant around. Staff was very helpful and managed to change our room from 4th floor (too high for my parents) to 2nd floor.

Stayed in October 2023

The room was tiny. Barely able to swing a cat and I'm a big guy. Luckily I was on the ground floor as the lift wasn't working.

It was clean, the staff were lovely. Its in a great location.

Stayed in October 2023

No ascenseur working (the second time in the second visit … after 6 years!) No breakfast very small room (but it is maybe difficult in London to find smth appropriate)

Nice, cosy, good location

Stayed in September 2023

Ok

Stayed in October 2023

The bathrooms are dated and bits falling off and rusty could do do with a bit of tlc

Location was good for my needs

Stayed in October 2023

Nothing. Stayed one night. Solo traveller. Suited my needs

Great location. Short walk from Earl’s Court tube station. Staff were really friendly and helpful

Stayed in October 2023

Room a bit small.No lift.

The location. The room was very comfortable . Bed was on blocks and my wife had a climb to get up

Stayed in September 2023

Close to underground

Stayed in September 2023

no elevator!! some intereior noise

Location Staff friendliness and assistance

Stayed in September 2023

Room 401 is directly on the staircase so it's a little bit loud and unluckily I had a small visitor on my second night (a cute mouse) cause the door doesn't go all down to the floor. I was offered to change the room by the stuff and they apologized a lot over the days. No more visitors afterwards.

Location is great and the stuff was very nice and kind all the way.

Stayed in September 2023

My room was on the 5th floor and the lift wasn't working

Overall great value for money and good quality stay. Decent size and pretty clean room, comfortable bed, nice furniture, good location, just a couple of mins away from earl's court tube station, great WiFi connection

Stayed in September 2023

Lift didn't work and was on top floor Shower no power Sheets didn't sray on bed TV didn't work

Ideally located near underground

Stayed in September 2023

Bathroom was very small and the room was hot. We were on the ground floor and very close to the tube station so having the window open was pretty noisy when we wanted to cool down.

The room was a good size for what we needed and the bed was comfortable. Location is great in a nice area of London with lots of restaurants, bars and cafes just around the corner.

Stayed in September 2023

The only thing which I guess probably is the case for all hotel in London - the room is really very small. Hard to open my luggage there.

The hotel is very close to the tube station. Very happening, with many shops around. There is also. Laundry around the corner. The hotel is clean and cosy.

Stayed in September 2023

Bathroom was a little small for a plus size person

In a great location , Earl’s Court station at the end of the road , staff friendly

Stayed in September 2023

The room is very cramped, makes sense for solo travellers but if you’re too tall or too wide, it may be an issue when using the toilets. Wifi is also extremely bad on second floor and they have no remedy. It didn’t work except for one night. They need to find a way to improve this services

Good location, they offered free water as well!

Stayed in September 2023

Room was a little small, but we only needed it for sleeping purposes, so not a biggy for us. Air con didn't work in the room, temp was around 30C which may explain why it struggled. Decor needs a little freshen up, but nothing major.

Good location, close to Earls Court tube. Me and 10yo boy went to a match at Stamford Bridge, easy 30 minute walk away. Bed was comfy, breakfast had plenty of choice.

Stayed in September 2023

The air conditioner enters ventilation mode every ten minutes and does not return to cooling, only if restarted. The sink is uncomfortable.

The room was as in the booking description. The staff was friendly and helped with everything I asked for. The location is great, quiet area, close to the tube. There are many cafes and also supermarkets around. The noise of the tube didn't bother me at all. The room was cleaned every day. The bed was very comfortable. There were tea and coffee making facilities. Yes, the room is very small, but this is also something that is written before booking. What was not comfortable was the sink, very uncomfortable to wash your face. There was some mold in the shower. Full value for money. My stay was comfortable and pleasant, many thanks to the hotel staff.

Stayed in September 2023

The door to the bathroom could not close / was broken...

Great place for the price tag

Stayed in September 2023

Noise from trains of underground below window of room

Location

Stayed in August 2023

The fact that the lift was out of order and had to carry suitcases up and down those many steps

Stayed in August 2023