My only (slightly nitpicky) complaint is that the doors are not very soundproof, so you can hear your neighbors come and go. But there are only 2 more rooms in my corner, so there's not a lot of traffic. Not a big deal for me.

Really enjoyed my stay here. The room is freshly renovated and has everything I needed: WiFi, comfy bed, heating, perfect shower. And even some things I didn't know I needed but appreciated, like a stove, fridge, and cutlery. Nice to be able to make your own breakfast without going out. Communication with the host was exceptional. From fulfilling requests to self check in, everything was great. The location is great too, with a short 5 min walk to the nearest tube station, with restaurants and grocery stores nearby.

Stayed in January 2024

I struggled with the gadgets, TV, stove and coffee machine.

Location was convenient The room was quite spacious

Stayed in January 2024

Clean, perfect location, amazing customer service, very attentive to your needs. Truly a wonderful and stress free experience. Would go again and would recommend to anyone planning to stay in the west London area.

Stayed in August 2025

No AC and elevator

Location

Stayed in July 2025

Hygiene!! I'm a frequent traveller and sadly this is the worst I've encountered. The bath towel are stained and the shower room drainage was blocked. The water flooded the toilet and overflowed to the bedroom area, and do no have cleaning equipment for me to dry up. I dragged to shower everyday and constantly stand in puddle of water everytime I stepped into the toilet, worst nightmare!

The location. It's only 5 mins walk to Gloucester underground

Stayed in July 2025

Would love to have an iron or steamer in room, however I know there was one available in the laundry room I could have used at any time. Really the only thing I could think of..

Lovely light bright room, operable windows - a blessing to have fresh air. Every amenity you could wish for, the bathroom was modern & a good size. Location is brilliant, close to Tube & shops - but off the high street so was quiet & felt very safe. Definitely stay here again.

Stayed in June 2025

Lovely studio in Kensington zone, the second time for me. Good place, near to all services (tube, supermarket, bank, post office, etc.), the studio is confortable and clean. Very nice stay, I will go again.

Stayed in July 2025

The location is very nice for a first time vistor to Toronto.

Stayed in June 2025

Bed was old and worn out. Uncomfortable! No air conditioning, a fan was supplied Tv did turn on but was stuck at tv menu

Stayed in July 2025

- Organisation of the room leaves a lot to be desired for the size of the room; can't open the wardrobe fully because it hits the side of the bed, fold out table is quite unsteady. - Rain showerhead doesn't work properly and sprays water all over the place rather than down. - Water is quite slow to heat up (not a huge issue in this heat but would certainly pose an issue in colder months) - Communication from the host is quite slow - On the day of checkout, someone opened the door to my room well before the agreed checkout time and then the host is claiming that noone has come and opened my door - instead they ask if I have given my keys to someone else when I've used those exact keys to come into the room.

Good location, quiet neighbourhood Was provided a small table fan

Stayed in June 2025

The mattress was completely worn out on one side of the bed. The bedsprings were sticking in my back.

Location was superb. Instructions for the key collection easy.

Stayed in June 2025

Bed bugs

I got bed bugs from this place. Hard to give it any other review than zero

Stayed in June 2025

The room and the position in London.

Stayed in May 2025

Extremely Disappointing Stay – Bedbug Infestation and No Support I booked two nights at Kensington Studios, but my stay turned into a nightmare after discovering a serious bedbug infestation on the first night. I noticed bugs crawling on the duvet and, after a quick Google search and thorough inspection, I found numerous bedbugs in the pillows, under the mattress, and even crawling out of the wall. The bugs were full of blood, meaning I’d already been bitten. I immediately contacted the property. The staff told me they were fully booked and couldn’t offer an alternative room. While they did agree to a full refund, they offered no compensation or support beyond that. This meant I was forced to leave in the middle of the night and walk the streets of London trying to find somewhere else to stay—something no guest should ever have to experience. To make things worse, upon arrival I was told my room wouldn’t be ready at the originally promised time, and I had to wait until 6 PM for it to be cleaned. Yet somehow, despite being “just cleaned,” the room was still infested with bedbugs—a clear sign of either gross negligence or extremely poor hygiene standards. I understand the staff may have been doing their best under the circumstances, but this experience was completely unacceptable. Bedbugs are a serious health and safety issue, and the lack of immediate resolution or assistance was deeply disappointing. The only reason I didn’t give a 1-star rating is because the location is genuinely convenient. I would strongly advise others to avoid this property until they have addressed this issue thoroughly and improved both their cleanliness and customer service protocols.

Stayed in May 2025

A perfect place for a solo woman business traveler: safe, clean, modern, comfortable, quiet, and in a great location! I would not hesitate to stay there again.

Stayed in March 2025

It would be nice to have a general most important things in the kitchen, for example, coffee, tea, sugar, salt. Because some people stay only few days and they do not really need/want to buy everything from the scratch.

It's nice place to stay, clean, nice, I had problems with the heater on my first day, but the landord/manager helped me with that. Location is good, you can use direct subway to uni and city center. The only think I struggled with is that I needed an invoice of payment, but booking com don't make it, it should he done by the landlord, so this process went a bit problematic.

Stayed in February 2025

Much smaller than it appeared in photos. Also had noise disturbances- drilling/construction in front of building and strange noises inside the building walls from some sort of maintenance noise from behind the bathroom - and staff refused to provide compensation for this.

Very safe area. Decently spacious bathroom.

Stayed in March 2025

Nothing really

Perfect location in an affluent neighbourhood. It literally takes 2 mins to go to the nearest tube station Gloucester Road, which directly connects you to many central places anyone would like to visit. Clean, cozy apartments. Very helpful host.

Stayed in February 2025

Nothing really

Amazing location, lovely rooms. Will definitely choose this place again the next time I travel to London!

Stayed in February 2025

The washing machine was £5.50 per use and only accepted coins.

Host was very helpful and allowed me an early check in after a last minute booking! The location was amazing, just 2 minutes to Gloucester tube station and a waitrose. More shops a short 10 minute walk away. The room was super clean and had everything needed for a short stay, even dishwasher tablets were provided. Though there were a few quit a few stairs to haul my luggage up so keep that in mind when booking. The bed was also VERY soft.

Stayed in February 2025

When I needed plates, spoons and forks but there were some not cleaned it. I cleaned it again :-)

I like clean room and comfortable that made me calm.

Stayed in January 2025

Very small, not very clean, not good value for money

Good location

Stayed in January 2025

Convenience of location, smooth check in

Stayed in November 2024

There is no cleaning service, not even once a week. There are no tools to do so either or I would’ve done so myself. Just a sponge and dish soap. No fresh towels either; for me the bare minimum is once a week. I only stayed for 2 weeks so I expected at least one change. I had to ask for just a new rubbish bag and I was left hanging for a few days and had to check again when the housekeeper was coming. Sometimes they respond quick sometimes they don’t. I accidentally turned off the fridge switch and it took them a whole day to reply saying they would send a maintenance person but they could’ve just told me to check the switches which were so high up (back of the cupboard) that I couldn’t see. When I first arrived, the instructions were also very unclear and the person who I communicated with was very condescending about it, plus there were no pictures attached like they said they would, had to get their housekeeper to help me in the end. One more thing, the wifi is terrible so I couldn’t get any work done in the studio which I didn’t expect to, but that also meant the TV was completely useless.

It’s in a lovely location, very convenient. It was clean when I first arrived. There was sufficient space and tools for cooking. The place itself looked quite nice, the bed was comfortable, and there was heating.

Stayed in November 2024

A really uncomfortable bed and pillows, really bad WiFi connection

It was clean and the location was good

Stayed in December 2024