Very friendly and helpful reception staff. Warm and welcoming. Very Pleasant stay.

Stayed in June 2025

Original London pub very clean, very friendly staff

Stayed in August 2025

Excellent location for visiting the Globe Theatre as well as very close to good transport links. There was a super friendly and helpful guy on reception who set the tone for a very happy stay. My room was lovely with a great selection of teas and coffees, a bathrobe, charming decor and a lovely comfortable bed. The breakfast which was included was delicious with plentiful options that reached beyond the usual breakfast buffet. My only criticism was the lack of plug socket next to the bed for my phone, but this feels like splitting hairs as everything else was truly excellent.

Stayed in August 2025

Can’t think of anything to make the stay any better.

The whole experience was great. The staff are extremely friendly knowledgeable and happy to give you their advice. The hotel is an oasis in a place where everything is glass and chrome. Food was terrific and the rooms are very quaint all on an Alice in Wonderland theme.

Stayed in August 2025

Location excellent ,breakfast fabulous

Stayed in August 2025

I prefer a shower head that is angled and that you don't have to hold. I was served scrambled eggs which was not my interpretation of the dish. The hot water container on the sideboard must have been there a long time. It was far from hot.

Decent sized room with a good bathroom. We have stayed at the Mad Hatter a few times and know our way around the area so for us it's in a good location. A good selection of cereals, juices and bread with preserves. Excellent staff on reception.

Stayed in August 2025

Excellent

Stayed in July 2025

The only negative was the fact that we couldn't close the top windows (Room 103) so it was very noisy, especially when the refuse truck turned up in the morning.

Stayed in August 2025

Was a little on the expensive side, was definitely paying for the location more than anything. The facility itself was decent and food good.

Great location, good service, tasty food. Room was a little hot even with the fan but I blame that more on british weather than the hotel

Stayed in August 2025

Very friendly staff who made us feel welcome. Nice and cozy room with coffee and tea. Great breakfast with lots of choices.

Stayed in August 2025

Friendly helpful staff

Stayed in July 2025

Not everything on the menu was available in the evening, but what we did have was lovely.

Lovely comfortable rooms, staff were great and fab location to everything

Stayed in July 2025

Perfect for where we needed to be.

Stayed in July 2025

Nothing

Location was perfect. Staff very friendly

Stayed in May 2025

Room was a little small but clean and tidy

Staff were extremely helpful and friendly. Breakfast was fresh and plentiful

Stayed in July 2025

The hotel rooms do not have air conditioning which proved to be a huge negative as we were in London with 30 plus temperatures. Our room had the sun beaming in almost all day so we kept the curtains closed but this still didn't stop our room from heating up excessively. The room we are in, 210 was often hotter than in the corridor and even outside. The hotel assisted by providing 3 fans.

This is a beautiful hotel, particularly the pub and restaurant. Our room was spacious with quality linen and we were pleased to have a mini fridge and quality tea and coffee facilities. The staff were very friendly and helpful.

Stayed in July 2025

Could use more plugs/outlets closer to the bed.

I do love reading about the history of the building.

Stayed in July 2025

Everything is pretty expensive in London

Great breakfast. Great location. Friendly staff.

Stayed in July 2025

Nothing

Location is great…close to many things. The staff is truly amazing. Sami and Luke make you feel so welcome and happily provide great suggestions for things to do and see. You almost feel like you are home! The pub is exceptional with a lot of choices for drinks and food. Al is a super barkeep and goes above and beyond to provide good service. We found ourselves drinking here most evenings because of the atmosphere. The Mad Hatter is a very special place.

Stayed in July 2025

Really hot and loud. The noise was to be expected since the windows had to stay open for cooling.

Great pub and breakfast. Perfect location.

Stayed in June 2025

Nothing

Great location History of the building

Stayed in June 2025

Clean, spacious and staff excellent

Stayed in May 2025

The staff was amazing, very friendly and helpful. Also the breakfast was perfect 🍳👌

Stayed in June 2025

Sammy at the front desk was very friendly and informative for our first trip to London.

Stayed in May 2025