Reviews of Ommaroo Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Havre Des Pas, Saint Helier Jersey, JE2 4UL, United Kingdom
#9 of 20 hotels in Saint Helier Jersey
Guests' ChoiceReview Score
Based on 526 hotel reviews
8.3Score breakdown
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Cleanliness
8.8
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Comfort
8.8
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Location
9.0
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Facilities
8.2
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Staff
9.1
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Value for money
7.9
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Free WiFi
8.4
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Reviewed: May 3, 2024
Jeff
United Kingdom7 Reviews9.0“Great stay in Jersey”- • Leisure trip
- • Couple
- • Budget Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing to dislike
Friendly staff and great location
Stayed in April 2024
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Reviewed: May 2, 2024
Glen
Guernsey3 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Family Room
- • Stayed 2 nights
- • Submitted from a mobile device
We found our beds a bit hard
The hotel was good and a very good breakfast.
Stayed in April 2024
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Reviewed: April 28, 2024
Steven
United Kingdom18 Reviews8.0“Relaxing”- • Business trip
- • Solo traveler
- • Classic Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
No air con, fridge or water in the rooms
Clean and fresh nice location
Stayed in April 2024
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Reviewed: April 28, 2024
Em
Saudi Arabia11 Reviews1 helpful vote8.0“Beautiful hotel, recently refurbed, good quality breakfast and great location”- • Leisure trip
- • Family with young children
- • Budget Double Room
- • Stayed 3 nights
It would have been nice if there was no extra charge for the room change.
The staff were extremly helpful. on arrival myself and my Daughter were alocated a double bed when infact we wanted 2 singles. We were offered a room with a double and a single bed, at the extra charge of 25gbp. The room was much bigger and had a balcony. We were impressed by the quality of the breakfast, location was perfect for our trip.
Stayed in April 2024
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Reviewed: April 25, 2024
Kate
United Kingdom1 review8.0“Good”- • Business trip
- • Group
- • Budget Double Room
- • Stayed 1 night
No cups in the room for Tea & Coffee, had to use a glass from the bathroom. No shampoo or conditioner.
Clean room. Very good reception staff. Great Breakfast, full of choice.
Stayed in April 2024
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Reviewed: April 11, 2024
Katrina
United Kingdom14 Reviews1 helpful vote9.0“Excellent hotel and very enjoyable stay”- • Leisure trip
- • Couple
- • Budget Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Shower head leaked and shower fitting didn’t hold up properly
Excellent location, helpful friendly staff, nice room, great choice for breakfast
Stayed in April 2024
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Reviewed: April 2, 2024
Colm
United Kingdom2 Reviews7.0Good- • Leisure trip
- • Couple
- • Budget Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
A lot of noise from the furnirure on the balconies one night when the wind was really strong, didn't sleep a wink but couldn't be helped
Clean hotel, well presented and excellent staff. Breakfast hit the spot too
Stayed in April 2024
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Reviewed: March 16, 2024
Geoffrey
United Kingdom5 Reviews9.0Wonderful- • Leisure trip
- • Solo traveler
- • Classic Single Room
- • Stayed 3 nights
- • Submitted from a mobile device
Nothing really it was all good. The WiFi speed could have been better. Some hotels I've stayed in have been much better
The room was a single room & adequate. The staff were really friendly & welcoming. The breakfast was plentiful, varied & tasty.
Stayed in March 2024
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Reviewed: December 19, 2023
William
United Kingdom18 Reviews3 helpful votes9.0“Nice friendly staff, food was excellent and worth the money”- • Business trip
- • Solo traveler
- • Classic Single Room
- • Stayed 2 nights
- • Submitted from a mobile device
Location
Very close to where I needed to be
Stayed in December 2023
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Reviewed: November 13, 2023
Pravin
Guernsey4 Reviews8.0“I stayed for 2 nights. The room was well cleaned and maintained. The staff was courteous and happy to assist.”- • Leisure trip
- • Solo traveler
- • Classic Single Room
- • Stayed 2 nights
- • Submitted from a mobile device
None …
Cleanliness Accommodation room
Stayed in November 2023
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Reviewed: October 27, 2023
Pedro
Guernsey5 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Classic Family Room
- • Stayed 2 nights
- • Submitted from a mobile device
Great location, very handy to walk everywhere.
Stayed in October 2023
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Reviewed: October 25, 2023
Alexander
United Kingdom2 Reviews8.0“Good stay however room ensuite facillities could be improved”- • Leisure trip
- • Family with young children
- • Budget Double Room
- • Stayed 3 nights
Room configuration specifically ensuite
Breakfast excellent
Stayed in October 2023
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Reviewed: October 22, 2023
Jonathan
United Kingdom3 Reviews9.0“Very good”- • Leisure trip
- • Group
- • Classic Single Room
- • Stayed 2 nights
Original lost all power so I had to move.
Room was fine. Breakfast excellent
Stayed in October 2023
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Reviewed: October 17, 2023
Carole
United Kingdom10 Reviews1 helpful vote9.0“Excellent stay, highly reccomend”- • Leisure trip
- • Family with young children
- • Budget Double Room
- • Stayed 3 nights
Great location Clean and comfortable room with a fantastic view Breakfast buffet was plentiful and delicious, gluten free cereal and toast too
Stayed in October 2023
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Reviewed: October 12, 2023
Michael
United Kingdom1 review1 helpful vote7.0“Good weather,nice hotel,but slightly disappointing.”- • Leisure trip
- • Couple
- • Deluxe Double or Twin Room with Sea View
- • Stayed 5 nights
I was surprised that the hotel didn’t have air conditioning and even more surprised that there wasn’t a fridge in the room! Also that I had to pay £50 to park in the hotel car park!!
The hotel is in a lovely position. I visited this hotel 23 years ago with my parents and we had a lovely time. This time we were in the same room. The staff couldn’t have been better and the restaurant was excellent
Stayed in September 2023
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Reviewed: October 9, 2023
Ron
United Kingdom6 Reviews1 helpful vote9.0“A great holiday that clashed with the carnival - A nice surprise”- • Leisure trip
- • Couple
- • Classic Double or Twin Room
- • Stayed 4 nights
Nothing
All of it
Stayed in September 2023
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Reviewed: October 1, 2023
Mrs
Jersey1 review8.0Very Good- • Leisure trip
- • Couple
- • Budget Double Room
- • Stayed 1 night
- • Submitted from a mobile device
I thought it was standard
Stayed in October 2023
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Reviewed: September 28, 2023
Judith
France123 Reviews11 helpful votes8.0“Lovely views and easy access into the town”- • Leisure trip
- • Group
- • Deluxe Double or Twin Room with Sea View
- • Stayed 3 nights
We had a lovely view of the sea from our terrace, the room was spacious and the bed very comfortable. A very good breakfast, and and not far to get into the town, by bus or walking. The staff were all efficient, cheerful and very helpful at all times. I highly recommend this hotel.
Stayed in September 2023
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Reviewed: September 25, 2023
Buddaboy67
United Kingdom86 Reviews6 helpful votes8.0“Good location on quieter bay with a fee good surrounding restaurants”- • Leisure trip
- • Couple
- • Budget Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Pool wasnt open and coffee machine did not work properly. Bedroom furniture dated. A little expensive for what you got
Location 10 minutes walk to Central square. Netflix available which was good. Room very clean although hotel a little old fashioned. Staff very friendly. Breakfast was good.
Stayed in September 2023
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Reviewed: September 24, 2023
Margaret
United Kingdom22 Reviews1 helpful vote7.0“A very lovely location but I thought the overall price for the stay was overpriced.”- • Leisure trip
- • Family with young children
- • Superior Family Room
- • Stayed 9 nights
There were no toiletries in the bathroom e.g. bar soap, body cream, shampoo or conditioner. No flannels provided. Only one packet of biscuits on tea tray when there were two people in room. Having to pay a £5 deposit for a pool towel.
The location was perfect. Room was OK but with a fair few steps to get to it, difficulty with cases. Breakfast was OK but was not always hot and always the same choice each day although on requesting scrambled eggs instead of fried, it wasn't a problem.
Stayed in September 2023
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Reviewed: September 16, 2023
Helen
United Kingdom1 review9.0Wonderful- • Leisure trip
- • Solo traveler
- • Classic Family Room
- • Stayed 8 nights
- • Submitted from a mobile device
Nothing, option to have a light supper in the evenings would be nice, especially as a solo guest.
Location, cleanliness of room, pleasant attitude from staff, and quality of breakfast second to none.
Stayed in September 2023
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Reviewed: September 12, 2023
Sharon
United Kingdom22 Reviews8.0“Overall, the stay was enjoyable and we would return but would like a few more luxuries.”- • Leisure trip
- • Couple
- • Deluxe Double or Twin Room with Sea View
- • Stayed 7 nights
There was no full length mirror in the room and the only mirror on the wall was very small and positioned wrongly. Not very female friendly. Nowhere to put shower gels or hair products in the shower…had to put them on the floor. I realise the weather was extreme but air-con is needed if only in the bars and restaurants. Saying that the room kept cool with a fan.
The location is excellent. Near to the beach and buses to town within walking distance. Other eating places nearby. The room had a comfy bed, plenty of storage and great sea view. Bathroom small but adequate. It is on a busy road which may bother some people. Breakfast had a good choice, well cooked. The continental was a little sparse and some items, such as the preserves and fruit option, could have been of a better quality. Restaurant food good with varied choice. Sandwiches also available at the bar. Perhaps think about USB sockets. No problem with wi-fi.
Stayed in September 2023
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Reviewed: September 7, 2023
Derek
UK1 review9.0“Jersey break”- • Leisure trip
- • Couple
- • Classic Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Bed was uncomfortable, hard
Location of hotel , excellent breakfast and very clean hotel
Stayed in September 2023
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Reviewed: August 30, 2023
John
United Kingdom84 Reviews4 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Budget Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Good breakfast and helpful staff.
Stayed in August 2023
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