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  5. Reviews of Southernhay House Hotel

Reviews of Southernhay House Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

36 Southernhay East, Exeter, EX1 1NX, United Kingdom

#9 of 30 hotels in Exeter

Guests' Choice

Review Score

Based on 130 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    9.1

  • Location

    9.3

  • Facilities

    8.6

  • Staff

    9.4

  • Value for money

    8.1

  • Free Wifi

    8.2

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Showing 1 - 25

  • Reviewed: August 9, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Lovely Room
    • Stayed 2 nights

    Breakfast was excellent. The team were very friendly, helpful and professional. The location was ideal - a short walk into the town.

    Stayed in August 2025

  • Reviewed: July 1, 2025

    9.0
    Lovely decor, very wonderful staff, excellent breakfast. The two drawbacks were there was no airconditioning and were w
    • Leisure trip
    • Group
    • Charming Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No air conditioning

    Very chic

    Stayed in June 2025

  • Reviewed: June 1, 2025

    8.0
    Absolutely perfect and I will come again but with my own pillow!
    • Couple
    • Lovely & Larger Room
    • Stayed 1 night
    • Submitted from a mobile device

    The only moan I have were the pillows - I didn’t have the best sleep as the pillows were quite hard and lumpy! Pillows are tricky but keep an eye on them!

    Beautiful hotel right in the centre of Exeter so perfect for walking everywhere

    Stayed in May 2025

  • Reviewed: May 19, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Lovely & Larger Room
    • Stayed 1 night

    Breakfast was so good. Delicious smoked salmon and scrambled eggs were served hot (which is rare in my experience in hotels)! Room was lovely and v comfy bed.

    Stayed in May 2025

  • Reviewed: May 6, 2025

    7.0
    Good
    • Business trip
    • Solo traveler
    • Lovely Room
    • Stayed 1 night
    • Submitted from a mobile device

    Needs some refurbishment and a coat of paint

    It has character. Good food. Good bed. Clean. Lovely staff

    Stayed in February 2025

  • Reviewed: April 18, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Lovely Room
    • Stayed 1 night

    Rooms were large, location was very close to the center, breakfast was very nice.

    Stayed in April 2025

  • Reviewed: April 13, 2025

    8.0
    Fabulous stay. Would visit again
    • Leisure trip
    • Couple
    • Lovely Room
    • Stayed 1 night
    • Submitted from a mobile device

    Shower and toilet a bit odd with no proper doors

    Central location. Lovely room. Helpful staff

    Stayed in April 2025

  • Reviewed: April 7, 2025

    8.0
    Amazing Boutique Stay ! Romantic and Wow!!!
    • Leisure trip
    • Couple
    • Lovely & Luxury Room
    • Stayed 1 night
    • Submitted from a mobile device

    The curtains in the room need to be re hung, they had come off the hooks making it look a bit tatty, although the room was amazing... The shower trap was dirty!!

    The Room was amazing. Definitely had the wow factor!! A huge comfortable bed. The curtains need to be sorted as had come iff hooks in places. Room was very clean apart from the shower trap.. The staff were all very polite and very very helpful.. Breakfast was delicious especially the fresh orange juice and the selection of greek yougart, fruit compote, granola, honey and nuts that arrived pre cooked breakfast...

    Stayed in April 2025

  • Reviewed: December 15, 2024

    7.0
    The location was good/ no parking was a problem as it was a very busy time in Exeter
    • Leisure trip
    • Couple
    • Lovely & Luxury Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Woke up by the noise of the water pipe assuming because the guest in the room below had a shower No hot water left after that. The carpet would need to be refreshed and the floor in the bathroom was not very clean.

    Location /friendliness of staff

    Stayed in December 2024

  • Reviewed: November 24, 2024

    9.0
    Wonderful hotel in a fantastic location!
    • Leisure trip
    • Couple
    • Lovely & Luxury Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was fantastic but felt it should have been included in the room rate.

    Friendly attentive staff and nothing was too much trouble. Our lovely room Tulip had great bed linen, towels and products. Gorgeous freestanding bath and powerful shower. Excellent quality coffee teas and biscuits.

    Stayed in November 2024

  • Reviewed: October 23, 2024

    9.0
    Delightful
    • Leisure trip
    • Couple
    • Lovely & Larger Room
    • Stayed 1 night
    • Submitted from a mobile device

    No on-site parking.

    Stayed in October 2024

  • Reviewed: September 15, 2024

    8.0
    Lovely place. Great bar and cocktails. Fab location for dropping daughter at uni. Will definitely go back.
    • Leisure trip
    • Couple
    • Lovely & Luxury Room
    • Stayed 1 night
    • Submitted from a mobile device

    Water came out of the shower onto the floor due to its design.

    Fabulous bartender - made us the best margarita cocktail and was lovely too!

    Stayed in September 2024

  • Reviewed: August 23, 2024

    8.0
    Nice stay but nothing exciting.
    • Leisure trip
    • Travelers with friends
    • Lovely & Luxury Room
    • Stayed 1 night
    • Submitted from a mobile device

    No car parking. Feels a little bit soulless in the common areas but only a small footprint. Small outside area but Feels like you're sitting amongst the local offices... which you are!

    Comfy room. Great breakfast. Staff were friendly. Good location for central Exeter. Overall a good stay but nothing exciting.

    Stayed in May 2024

  • Reviewed: August 11, 2024

    9.0
    Excellent, the apartment was perfect
    • Leisure trip
    • Travelers with friends
    • Luxury One-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Spacious, comfortable, quiet

    Stayed in August 2024

  • Reviewed: May 28, 2024

    8.0
    Central if you're walking and visiting areas around the hotel.
    • Business trip
    • Couple
    • Charming Room
    • Stayed 2 nights

    Parking was an issue if you have a car, but I suppose that is a common problem all over the UK. Our room faced the street, so some student noise, and the big beautiful trees have birds nesting, so that could be an issue.

    Great place, with lots of history. Beautifully decorated.

    Stayed in May 2024

  • Reviewed: May 23, 2024

    8.0
    A very enjoyable stay, perfectly located in the middle of the city.
    • Leisure trip
    • Couple
    • Lovely Room
    • Stayed 2 nights

    Room needed a dressing table, full length mirror or mirror stand for ladies to use. The sofa could have been removed to fit these things in easily, as the only purpose it served was as a clothes horse as it didn't face the TV or a window view.

    Location is great, friendly staff, very comfortable bed and great quality bathroom.

    Stayed in May 2024

  • Reviewed: April 23, 2024

    9.0
    Excellent
    • Leisure trip
    • Solo traveler
    • Charming Room
    • Stayed 1 night

    What I would have liked is more space to put my make up and bits and pieces, so another folding table perhaps?

    It was close to the Cathedral which is why I booked it. I loved the history of the house and grand but homely feel of the place. The breakfast was delicious and I would recommend it especially with the added mushrooms. I had tofu, roast tomatoes, spinach and large field mushrooms on sourdough. You don't have to be a vegetarian to like this!!

    Stayed in April 2024

  • Reviewed: March 13, 2024

    7.0
    Apart from the surprising shortcomings listed, its location is a big plus.
    • Leisure trip
    • Couple
    • Lovely & Larger Room
    • Stayed 2 nights
    • Submitted from a mobile device

    On arrival, our room and bed were freezing. We had to ask for the central heating to be put on then (and the next day) as there are no individual bedroom controls. No wardrobe, just coat hangers! Fixed price full breakfast, no options. We had breakfast elsewhere.

    The hotel is well placed, in an attractive setting, close to public car parking facilities, and within easy walking distance of major sights.

    Stayed in February 2024

  • Reviewed: February 6, 2024

    7.0
    Great location; beautiful lounge and bar and great service.
    • Leisure trip
    • Couple
    • Lovely & Luxury Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Our room was shabby and tired. Not in keeping with the beautiful decor of the bar, dinning and lounge area.

    Prefect location; wonderful friendly staff and beautiful bar and siting area. He breakfast was delicious.

    Stayed in December 2023

  • Reviewed: October 14, 2023

    9.0
    Delightful hotel in an excellent location.
    • Leisure trip
    • Couple
    • Lovely & Luxury Room
    • Stayed 1 night
    • Submitted from a mobile device

    Only slight issue is parking - as in there isn’t any! We managed to busk around local restrictions but it’s not ideal.

    Great location, excellent staff and a lovely room. Overall very good.

    Stayed in October 2023

  • Reviewed: October 12, 2023

    8.0
    Great location and staff!
    • Leisure trip
    • Couple
    • Lovely & Larger Room
    • Stayed 1 night
    • Submitted from a mobile device

    Parking is a faff but reasonably close...take a brolly in case it rains!!

    Super location and excellent staff!

    Stayed in September 2023

  • Reviewed: September 28, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Charming Room
    • Stayed 1 night

    No desk to put a laptop on in the bedroom

    Facilities and atmosphere is very nice and relaxed

    Stayed in September 2023

  • Reviewed: September 23, 2023

    9.0
    An oasis in the heart of Exeter, with a superb restaurant and excellent staff!
    • Leisure trip
    • Couple
    • Lovely & Luxury Room
    • Stayed 2 nights

    No air conditioning. The first night with windows open, it was hard to sleep because of the passersby's in the courtyard deep into the night.

    Staff was excellent and very accommodating. The hotel is a charming building loaded with character.

    Stayed in September 2023

  • Reviewed: August 10, 2023

    9.0
    Charming, peaceful experience.
    • Leisure trip
    • Couple
    • Charming Room
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    It’s Georgian style of architecture, and the new extension that blends in extremely well. Very comfortable bar and lounge area, served by very hospitable staff. Excellent breakfast served in a charming room with lovely eclectic mix of furnishings.

    Stayed in August 2023

Showing 1 - 25

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