36 Southernhay East, Exeter, EX1 1NX, United Kingdom
#9 of 30 hotels in Exeter
Guests' ChoiceBased on 130 hotel reviews
8.4Cleanliness
8.9
Comfort
9.1
Location
9.3
Facilities
8.6
Staff
9.4
Value for money
8.1
Free Wifi
8.2
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End of dialog contentReviewed: August 9, 2025
Geoff
United KingdomBreakfast was excellent. The team were very friendly, helpful and professional. The location was ideal - a short walk into the town.
Stayed in August 2025
Reviewed: July 1, 2025
Priscilla
United StatesNo air conditioning
Very chic
Stayed in June 2025
Reviewed: June 1, 2025
Pritchard
United KingdomThe only moan I have were the pillows - I didn’t have the best sleep as the pillows were quite hard and lumpy! Pillows are tricky but keep an eye on them!
Beautiful hotel right in the centre of Exeter so perfect for walking everywhere
Stayed in May 2025
Reviewed: May 19, 2025
Lucy
United KingdomBreakfast was so good. Delicious smoked salmon and scrambled eggs were served hot (which is rare in my experience in hotels)! Room was lovely and v comfy bed.
Stayed in May 2025
Reviewed: May 6, 2025
Philip
United KingdomNeeds some refurbishment and a coat of paint
It has character. Good food. Good bed. Clean. Lovely staff
Stayed in February 2025
Reviewed: April 18, 2025
Alicia
SwitzerlandRooms were large, location was very close to the center, breakfast was very nice.
Stayed in April 2025
Reviewed: April 13, 2025
Melanie
United KingdomShower and toilet a bit odd with no proper doors
Central location. Lovely room. Helpful staff
Stayed in April 2025
Reviewed: April 7, 2025
Peter
United KingdomThe curtains in the room need to be re hung, they had come off the hooks making it look a bit tatty, although the room was amazing... The shower trap was dirty!!
The Room was amazing. Definitely had the wow factor!! A huge comfortable bed. The curtains need to be sorted as had come iff hooks in places. Room was very clean apart from the shower trap.. The staff were all very polite and very very helpful.. Breakfast was delicious especially the fresh orange juice and the selection of greek yougart, fruit compote, granola, honey and nuts that arrived pre cooked breakfast...
Stayed in April 2025
Reviewed: December 15, 2024
Anouk
LuxembourgWoke up by the noise of the water pipe assuming because the guest in the room below had a shower No hot water left after that. The carpet would need to be refreshed and the floor in the bathroom was not very clean.
Location /friendliness of staff
Stayed in December 2024
Reviewed: November 24, 2024
Lisa
United KingdomBreakfast was fantastic but felt it should have been included in the room rate.
Friendly attentive staff and nothing was too much trouble. Our lovely room Tulip had great bed linen, towels and products. Gorgeous freestanding bath and powerful shower. Excellent quality coffee teas and biscuits.
Stayed in November 2024
Reviewed: October 23, 2024
James
United KingdomNo on-site parking.
Stayed in October 2024
Reviewed: September 15, 2024
Purves
United KingdomWater came out of the shower onto the floor due to its design.
Fabulous bartender - made us the best margarita cocktail and was lovely too!
Stayed in September 2024
Reviewed: August 23, 2024
Debbie
United KingdomNo car parking. Feels a little bit soulless in the common areas but only a small footprint. Small outside area but Feels like you're sitting amongst the local offices... which you are!
Comfy room. Great breakfast. Staff were friendly. Good location for central Exeter. Overall a good stay but nothing exciting.
Stayed in May 2024
Reviewed: August 11, 2024
Bethany
United KingdomSpacious, comfortable, quiet
Stayed in August 2024
Reviewed: May 28, 2024
Candace
South AfricaParking was an issue if you have a car, but I suppose that is a common problem all over the UK. Our room faced the street, so some student noise, and the big beautiful trees have birds nesting, so that could be an issue.
Great place, with lots of history. Beautifully decorated.
Stayed in May 2024
Reviewed: May 23, 2024
Steven
United KingdomRoom needed a dressing table, full length mirror or mirror stand for ladies to use. The sofa could have been removed to fit these things in easily, as the only purpose it served was as a clothes horse as it didn't face the TV or a window view.
Location is great, friendly staff, very comfortable bed and great quality bathroom.
Stayed in May 2024
Reviewed: April 23, 2024
Valerie
United KingdomWhat I would have liked is more space to put my make up and bits and pieces, so another folding table perhaps?
It was close to the Cathedral which is why I booked it. I loved the history of the house and grand but homely feel of the place. The breakfast was delicious and I would recommend it especially with the added mushrooms. I had tofu, roast tomatoes, spinach and large field mushrooms on sourdough. You don't have to be a vegetarian to like this!!
Stayed in April 2024
Reviewed: March 13, 2024
Alan
United KingdomOn arrival, our room and bed were freezing. We had to ask for the central heating to be put on then (and the next day) as there are no individual bedroom controls. No wardrobe, just coat hangers! Fixed price full breakfast, no options. We had breakfast elsewhere.
The hotel is well placed, in an attractive setting, close to public car parking facilities, and within easy walking distance of major sights.
Stayed in February 2024
Reviewed: February 6, 2024
Sarah
South AfricaOur room was shabby and tired. Not in keeping with the beautiful decor of the bar, dinning and lounge area.
Prefect location; wonderful friendly staff and beautiful bar and siting area. He breakfast was delicious.
Stayed in December 2023
Reviewed: October 14, 2023
Paul
United KingdomOnly slight issue is parking - as in there isn’t any! We managed to busk around local restrictions but it’s not ideal.
Great location, excellent staff and a lovely room. Overall very good.
Stayed in October 2023
Reviewed: October 12, 2023
Ian
United KingdomParking is a faff but reasonably close...take a brolly in case it rains!!
Super location and excellent staff!
Stayed in September 2023
Reviewed: September 28, 2023
Peter
United KingdomNo desk to put a laptop on in the bedroom
Facilities and atmosphere is very nice and relaxed
Stayed in September 2023
Reviewed: September 23, 2023
Thomas
United StatesNo air conditioning. The first night with windows open, it was hard to sleep because of the passersby's in the courtyard deep into the night.
Staff was excellent and very accommodating. The hotel is a charming building loaded with character.
Stayed in September 2023
Reviewed: August 10, 2023
John
United KingdomN/A
It’s Georgian style of architecture, and the new extension that blends in extremely well. Very comfortable bar and lounge area, served by very hospitable staff. Excellent breakfast served in a charming room with lovely eclectic mix of furnishings.
Stayed in August 2023
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