13-15 Gower Street, Camden, London, WC1E 6HE, United Kingdom
#276 of 1,102 hotels in London
Guests' ChoiceBased on 668 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
9.5
Facilities
8.3
Staff
9.0
Value for money
8.2
Free Wifi
8.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: August 20, 2025
Idan
IsraelThe staff was so nice and the location is perfect. The room was good and comfortable. A very very nice B&B. I will definitely want to come back again.
Stayed in July 2025
Reviewed: August 19, 2025
Arie
IsraelBreakfast was excellent Room was comfortable and clean Valentina from Reception was amazing providing us all kind of tips for transportation, recommended places to eatand much more. Thank you so much for a great hospitality!!
Stayed in August 2025
Reviewed: August 16, 2025
Jari
FinlandThe street noise was somewhat disturbing at night.
Room, Breakfast and location.
Stayed in August 2025
Reviewed: August 13, 2025
Joanna
United KingdomNothing really.
Location was excellent, the room was comfortable and clean, breakfast was very good, with a good choice and it was well cooked. All staff were friendly and helpful.
Stayed in August 2025
Reviewed: August 9, 2025
Little
United StatesThe pillows, blankets, were really rough.
Location and the staff were very friendly
Stayed in August 2025
Reviewed: August 8, 2025
Winterton
United KingdomThere was no lift which may be a problem for those not so good with stairs but it did not deter us. There are rooms on the ground floors if that was an issue ( don’t let that put you off!)
The hotel was clean and located in a great location for museums, Covent Garden, theatres, etc. Near an underground station and lots of buses. The staff were very friendly, helpful and obliging. The breakfast was lovely and cooked fresh. We left our luggage with the hotel after checking out and returned later in the afternoon to collect, rather than trudging round London with suitcases all day! Would definitely go stay there again. Good price with breakfast in a good location. Bed comfortable and pillows not too hard. Lots of lovely coffee shops, restaurants and local shops around too.
Stayed in August 2025
Reviewed: July 30, 2025
Dmitry
PolandRoom in the basement with virtually no window and limited ventilation. Pricey.
Clean. Good location. Great breakfast.
Stayed in July 2025
Reviewed: July 23, 2025
Annie
Taiwan1 - The carpet didn't feel very clean. 2 - The hotel included breakfast but the service at the breakfast was not good. The wait was extremely long and the breads were really burnt. Overall lack of attention to detail.
1 - The location was very convenient. Lots of stores around and also walkable to the Underground. It was also close to some major attractions, and I like that it was around university area. 2 - The room was considered spacious for the standard of London city center, however because the room was in a strange shape, we actually did not have adequate space to open up all our luggage.
Stayed in July 2025
Reviewed: July 22, 2025
James
United KingdomThe only tiny bad point was how hot the breakfast room was even though it wasnt very hot outside.
Really nice hotel from the first minute we arrived. Really friendly greeting and the room was super clean with a huge bed! Everything seem very modern but with nice antique bedroom furniture. Bathroom was clean with a spacious shower. The breakfast was cooked fresh and very tasty. Continental breakfast also offered and looked great with buffet options also available. Location is great being close to Soho and other areas.
Stayed in July 2025
Reviewed: July 21, 2025
Theresa
United KingdomAn excellent hotel. Staff were very helpful and the facilities great - the room (double room) was a good size and the breakfast was nice (a good selection). The location is superb.
Stayed in July 2025
Reviewed: July 20, 2025
Miyuki
United KingdomRoom was at the downstairs. No view and depressing.
Staff was nice.
Stayed in May 2025
Reviewed: July 6, 2025
Frances
United StatesThe room was very clean, and the beds were very comfortable. The tv had no picture and there was a huge crack in the closet mirror. Breakfast was a disappointment especially after reading some other reviews, and having decent expectations.
Great location, several underground stations nearby, and easy to walk to many locations.
Stayed in June 2025
Reviewed: June 29, 2025
Ping
CanadaVery small room and not have storage space for 2 luggage.
Excellent breakfast!
Stayed in June 2025
Reviewed: June 21, 2025
Joanne
United KingdomBit noisy on the main road
Lovely property. Booked last minute and was a great price including breakfast. The lady on reception gave me a friendly welcome and wished me well when I left. Amazing it had air conditioning with the very hot weather. Breakfast omelette was delicious
Stayed in June 2025
Reviewed: June 19, 2025
Mayson
United KingdomAir con
Stayed in June 2025
Reviewed: June 15, 2025
Yuting
AustraliaThere is no elevator, so carrying a 23kg suitcase up to the third floor was quite a challenge—but the staff were helpful. There was also a slight musty smell from the (all four) pillows...
Great location and excellent made-to-order breakfast. The staff are friendly, and the room is clean and secure.
Stayed in June 2025
Reviewed: June 11, 2025
Wales
United KingdomNothing,very pleasant and helpful staff .I would definitely recommend it
Good location , nice breakfast
Stayed in June 2025
Reviewed: May 22, 2025
Tim
CanadaParking was challenging (10 minute walk from the hotel)
The room was very nice and spacious and the breakfast was very good.
Stayed in May 2025
Reviewed: May 21, 2025
Mark
United Kingdom.
Excellent value for money and a great breakfast!!
Stayed in May 2025
Reviewed: May 18, 2025
Higgins
AustraliaTV reception was temperamental at times, which was a bit annoying.
Great location and lovely old London terrace building. Hot breakfast cooked to order, which was a nice touch.
Stayed in May 2025
Reviewed: May 15, 2025
David
United StatesNo wash cloths
Stayed in May 2025
Reviewed: May 14, 2025
Jennifer
United KingdomMy only criticism is the build up of limescale on the rain shower head.
Room was on the first floor, which was fine. Location was excellent, very central for everything. Breakfast was delicious, very good quality full English and not greasy at all. Highly recommended.
Stayed in May 2025
Reviewed: May 14, 2025
Margaret
United KingdomLocation was great, close to the theatre. Breakfast was very good.
Stayed in April 2025
Reviewed: May 5, 2025
Dominic
United KingdomHad a basement room which was fine for me but not much natural daylight
Great central location, walking distance from Euston and Tottenham Court Road
Stayed in May 2025
Blaubeuren, Germany
Emporeios, Greece
Balatonboglár, Hungary
Boryspil, Ukraine
Hanioti, Greece
Lopud, Croatia
Labin, Croatia
Herning, Denmark
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content