Drafty window which would not close

Good

Stayed in May 2024

Bathroom needs a lot of work, rooms are comfy but could do with upda

Communal areas were good including bar and restaurant.

Stayed in May 2024

The shower it was awful. Check in was in the middle of a noisy bar. It was awful

Central location

Stayed in April 2024

The bathroom was tired with no fan system

The location is great. The building is lovely & the bar area is fantastic.

Stayed in April 2024

Nothing

Beautiful hotel, in a beautiful location

Stayed in April 2024

The staff were friendly enough but not very professional The food was poor

The hotel had ambience, was clean with excellent bathroom & comfortable beds

Stayed in May 2024

Noise from local club at 3am so sleep interrupted

Beautifully decorated and lovely staff

Stayed in April 2024

Location was very good but signage saying The Harrogate Inn was inadequate

The room was much bigger and better than expected. .

Stayed in April 2024

Bar prices rather optimistic…. As in our case, would have been happy to stay in hotel for drinks and probably food but “pushed out” to find somewhere more in line with price expectations.

Very impressed with staff, building and facilities. Excellent breakfast.

Stayed in April 2024

Our room was on the cold side and breakfast was very busy

Brilliant location, stunning building and lovely suite

Stayed in April 2024

I was at the front of the hotel and there was a very loud hum from outside which started at 6.45 am on Friday morning and continued until almost 8am. I have no idea what it was but sounded like an oil delivery which took forever. My colleagues at the back of the hotel didn't hear a thing so I would request a room at the back next time.

Breakfast was good if you were down early. I ate at 7.30 on one morning and the selection was excellent but at 9 am the following morning there was very little to choose from. Scrambled egg and mushrooms finished and no croissants etc. Ended up having a sliced of toast and a cup of coffee. Staff were lovely and food in the restaurant was great. Location was perfect for the convention centre and Harrogate is a really lovely town. I would stay here again.

Stayed in April 2024

There was no bottle of water in the room and no soap

Very large spacious room and TV

Stayed in April 2024

Limited parking which was extra Had to check out by 10:30 on a Sunday and breakfast 07:30 to 10:30 We did feel that water could have been provided in the room as unavailable to purchase when the room cost £185 for one night minimum.

Location, great bar area and nice staff

Stayed in April 2024

Nothing

The room decor, the hotel furnishings

Stayed in April 2024

The check in desk was on the other side of the main bar so when we checked in around 7pm we had to ask and wait for some while for someone to check us in. The single room was a little dirty and very thin walls between rooms, kept us during the two nights with people walking about and creaky floorboards and even snoring from the room next door. Breakfast was average and long waits for the hot food to be replenished

Amazing location and the staff were super helpful, the bar area was lovely

Stayed in April 2024

We were a bit confused as to whether we had to use the automatic (computer) booking-in system or could book in at reception. The reception area is based at the bar and although there are signs to reception we were still uncertain, and I think other people weren't certain either.

The food at the hotel was excellent, both breakfast and evening meal, with a varied menu. We were most impressed with all the staff who were friendly, and very helpful. A very enjoyable stay.

Stayed in April 2024

Thought the bedroom was a little bit cramped. But nothing really to bother about.

We loved the position of the hotel, in relation to the surrounding facilities. The entrance and bar area was excellent.

Stayed in April 2024

The fact that we upgraded to a deluxe double but ended up with a smaller standard room. When we made reception aware of it, they said they don't do deluxe rooms. Yet it's clearly an option on booking.com

Nice hotel with a great bar area and breakfast was good

Stayed in April 2024

Room cleanliness. On arrival toilet was unclean, bathroom smelt badly , staff didn't ask if i "enjoyed my stay " on leaving. Staff too young. Need an older experienced manager to up their level in my opinion. Skirtings dusty . Cleaning needs to be much better

Very comfortable bed, good breakfast

Stayed in April 2024

Lovely interior, good location and pleasant surroundings

Stayed in April 2024

Upstairs dated and corridors dusty. Strong smell of drains from bathroom

The location and communal areas downstairs are absolutely beautiful. Staff were lovely even when very busy

Stayed in April 2024

We were in room 133 and although the room was decent I was disappointed that the window was frosted and we were unable to even see what the weather was doing or even see any sky. As I was paying for 2 rooms because I took my sister and brother in law away as a thank you, I did ask for front of hotel facing rooms which they got and were very pleased with , so we felt a little peeved to have the back room with no outlook at all.

Lovely hotel. Excellent staff. Beautifully refurbished . We have stayed here twice before but this is the 1 st time since most recent refurbishment.

Stayed in April 2024

bathroom very small.

Stayed in April 2024

Noisy bathroom fan

Great location, dog friendly restaurant and bar, dog friendly rooms, friendly and attentive staff.

Stayed in April 2024