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  5. Reviews of The Bank House Hotel

Reviews of The Bank House Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Church Street, Uttoxeter, ST14 8AG, United Kingdom

#13 of 14 hotels in Uttoxeter

Guests' Choice

Review Score

Based on 572 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.4

  • Location

    8.8

  • Facilities

    7.0

  • Staff

    8.9

  • Value for money

    7.4

  • Free WiFi

    7.0

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Showing 1 - 25

  • Reviewed: April 28, 2024

    7.0
    Uttoxeter town centre
    • Leisure trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Right, this is an old building, 250 years old to be fair and as such some of the floors are a bit uneven. Not an issue for me but be aware. The ceilings are high and as such there appears to be a lot of stairs. If you don't like stairs, yet again, be aware. The stairs really could do with a good hoover. My room faced the Church, which has bells that work all night long. Just remember that if you're expecting a peaceful night. Hot water seemed to be very slow at coming through so I heated a kettle for a shave.

    Breakfast was great and very quick. Fried eggs perfectly done as was everything else. Also a good size. Good bar and beer tasted clean. Bed was comfortable and very clean. Good supply of shampoo and soap and towels were plentiful as well as clean and nicely presented. TV was small but worked well. Tea, coffee, milk and biscuits were well stocked. Lots of storage around. In the hotel was reasonably quiet. Staff were helpful and friendly. Shower worked fairly well and pressure wasn't too bad. Within easy reach of all bars and restaurants in town and railway station is about a 10 minute walk. Some really nice bars in town from quiet boutique intimate establishments through to a Spoons. Easy reach to a great Italian, Mario's is quality. If you want a curry or Chinese restaurant then there are a couple within easy walking distance. There's a Costa not far away and a Bear cafe and a Starbucks near the railway station. A good Marstons, Dapple Grey, nearby and probably about a 5 to 10 minute walk with reasonable prices. If you're driving then the A50 is close by but far enough away not to hear it. Road outside is hardly used at night so no disturbance from traffic unless you are very sensitive.

    Stayed in April 2024

  • Reviewed: April 22, 2024

    6.0
    Great food. Bed was ok. But the bells
    • Leisure trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bells! There is a church opposite and its bells ring every 15 minutes…. Even through the night.

    Breakfast was good. Staff were lovely and helpful. I was very late but unable to find a number as I was driving. The lady rung me to see where I was. When I explained I was late. She waited for me. Which was a huge relief.

    Stayed in April 2024

  • Reviewed: April 21, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Old fashioned furniture, very flat pillows and uncomfortable bed

    The fact it is located in the middle of the town and free carpark

    Stayed in April 2024

  • Reviewed: April 20, 2024

    8.0
    A pleasant and convenient place to stay
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night

    The bathroom and television were quite small.

    It's within close proximity to Uttoxeter train station, which makes it easy to get to without a car, and allows for convenient access to the Alton Towers shuttle bus. The staff were also very friendly.

    Stayed in April 2024

  • Reviewed: March 21, 2024

    8.0
    Convenient and reasonably priced
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Didn't serve food pm, but not such a problem, as lots of choice nearby

    Very central. Good breakfasts.

    Stayed in March 2024

  • Reviewed: February 28, 2024

    8.0
    Comfortable and friendly Stay
    • Leisure trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    The location of the hotel

    Stayed in February 2024

  • Reviewed: January 19, 2024

    8.0
    Very good for an overnight stay in Uttoxeter
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Nothing

    Very well located. Warm and comfortable.

    Stayed in December 2023

  • Reviewed: December 17, 2023

    8.0
    Brilliant for a close to town meet up with friends. Lovely staff nice breakfast!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing really

    Close to the town. Friendly and comfortable.

    Stayed in December 2023

  • Reviewed: December 16, 2023

    7.0
    Suited to builders working away from home
    • Business trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very worn , room was cold even with radiator on

    Location and staff .parking

    Stayed in December 2023

  • Reviewed: December 15, 2023

    8.0
    Nice dog friendly hotel
    • Leisure trip
    • Couple
    • Double Room with Four Poster Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Very dated & needs refurbishing. There was no chef for an evening meal.

    Dog friendly Very welcoming staff & friendly guests. Caroline the manager went above & beyond to ensure our stay was relaxing.

    Stayed in December 2023

  • Reviewed: December 14, 2023

    8.0
    very nice
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 3 nights

    lack of desk,

    nice location, staff and good breakfast

    Stayed in December 2023

  • Reviewed: December 6, 2023

    7.0
    Convenient for my stay
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Maybe you should offer single occupancy discount . I don’t think I got value for money at my recent stay . If I’m honest . But as that was the going rate for the night I paid it . No breakfast either ! Extra charge !

    Close to the centre . Easy to reach from main routes.

    Stayed in December 2023

  • Reviewed: November 13, 2023

    7.0
    Cheap and convenient
    • Leisure trip
    • Couple
    • Double Room with Four Poster Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    All ok really just a bit tired

    Location

    Stayed in November 2023

  • Reviewed: November 11, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Four Poster Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The host was lovely and very welcoming

    Only disappointed things were the squeaky bed 4poster and no blind in the bathroom

    Stayed in October 2023

  • Reviewed: November 5, 2023

    7.0
    Will return. Serves a purpose.Not boutique but room clean.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    A little bit tired inside.

    Convenient to the town.

    Stayed in November 2023

  • Reviewed: October 22, 2023

    7.0
    Nice place if dated.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room was a good size, beds were comfortable.

    Stayed in October 2023

  • Reviewed: October 21, 2023

    6.0
    A convenient location let down by minor things.
    • Leisure trip
    • Travelers with friends
    • Family Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted from a mobile device

    Upon booking in I filled in a form with personal details on which was given to the member of staff, who was juggling the bar and hotel reception. This form remained on the bar for at least an hour unattended as we went out for food and it was still there when we returned. The room we had while a very generous size was very cold when we got in there, a window had been left open. Also when the radiators were on this didn’t seem to warm the room up much. The bathroom was full of black mould which was disappointing to see. I think for the price of the room these things shouldn’t be present.

    The hotel suited our needs on a trip to Alton Towers, it was nice that the hotel had a private car park. Linens all clean and amenities all plentiful.

    Stayed in October 2023

  • Reviewed: October 17, 2023

    8.0
    Would stay their again
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 1 night

    Nothing

    Very nice hotel Large bedroom with good en suite shower room Nice cosy bar and lounge Staff very helpful and right in the town centre Sadly did not have breakfast as had to leave early for work

    Stayed in October 2023

  • Reviewed: October 7, 2023

    6.0
    Welcoming staff
    • Leisure trip
    • Group
    • Small Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms needed airing and a deeper clean.

    Great location. Easy access to all amenities and train station. Friendly staff. Tea and coffee in the bedrooms. Comfortable beds.

    Stayed in October 2023

  • Reviewed: October 7, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very well located

    Stayed in October 2023

  • Reviewed: October 3, 2023

    8.0
    Good economical hotel in great location for local amenities
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    A little dated but adequate for price paid

    Ideal location and good value for money

    Stayed in September 2023

  • Reviewed: October 2, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No clothes rail in room - just a few plastic hooks screwed to the doors - room described as having wardrobe or closet - seemed we had a closet. Decor needs some updating.

    Good breakfast. Quiet room. Historic building and features. Good amount of free parking. Within a few minutes walk of town centre.

    Stayed in October 2023

  • Reviewed: September 23, 2023

    8.0
    Over all a good stay, some small things let it down. Impressive old building.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Only one bedside light in double room. Only one tea spoon. No coaster for cups.

    Very clean. Bed comfortable but would prefer a king sized bed. Breakfast not taken.

    Stayed in September 2023

  • Reviewed: September 17, 2023

    8.0
    Met our needs
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Steep staircase

    Good breakfast. Comfortable room.

    Stayed in September 2023

Showing 1 - 25

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