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  5. Reviews of The Elmsleigh Suite at Claremont Hotel

Reviews of The Elmsleigh Suite at Claremont Hotel

Vivian Avenue, Nottingham, NG5 1AN, United Kingdom

#12 of 40 hotels in Nottingham

Guests' Choice

Review Score

Based on 42 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.0

  • Location

    8.8

  • Facilities

    9.0

  • Staff

    9.1

  • Value for money

    9.1

  • Free Wifi

    10.0

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Showing 1 - 25

  • Reviewed: August 13, 2025

    8.0
    Very Good
    • Family with young children
    • Apartment with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    No staff available when required. No answer to phone messages 😒.

    Location. Shower facilties.

    Stayed in August 2025

  • Reviewed: August 12, 2025

    9.0
    Second time of staying. Will definitely return.
    • Leisure trip
    • Family with young children
    • Apartment with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    There is no bar or dining room. If there were, the accommodation would be just perfect.

    Everything.

    Stayed in August 2025

  • Reviewed: July 5, 2025

    9.0
    really comfortable, room was clean, staff very polite and helpful,
    • Leisure trip
    • Solo traveler
    • Apartment with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    not a lot - only two things i was unhappy with: there was blood marks on the outside of the room patio door as though somebody had cut their finger & this obvs hadn’t been cleaned up. secondly the shower soap wash in the bathroom was empty when i tried to have a shower, luckily i had some in the car as a backup

    it was very comfortable & clean

    Stayed in July 2025

  • Reviewed: June 9, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Apartment with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    Having to leave

    The whole place was amazing. Very friendly staff. Would recommend this wonderful place to anyone and would definitely stay here again.

    Stayed in June 2025

  • Reviewed: May 12, 2025

    8.0
    value for money
    • Leisure trip
    • Travelers with friends
    • Apartment with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    Apartment was a good size, great bathroom, beds comfortable and very clean, value for money.

    Stayed in May 2025

  • Reviewed: March 29, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Apartment with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    Excellent no complaints

    Stayed in March 2025

  • Reviewed: January 15, 2025

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Apartment with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    Exception room and service from staff - would definitely stay again

    Stayed in January 2025

  • Reviewed: January 10, 2025

    10
    Excellent
    • Leisure trip
    • Couple
    • Apartment with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    Cosy

    Stayed in January 2025

  • Reviewed: December 27, 2024

    10
    Everything was lovely.
    • Leisure trip
    • Family with young children
    • Apartment with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    Friendliness if the staff and the high spec of the accommodation.

    Stayed in December 2024

  • Reviewed: December 12, 2024

    8.0
    Graduation stay over
    • Leisure trip
    • Family with young children
    • Apartment with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    The single beds were uncomfortable and the duvets were too thin for this time of year. We were quite cold in the night. When we got there, we had no hot water. The night manager fiddled with the boiler and got the water working, but the heating never kicked in. It was freezing the whole time we were there. The radiator in the twin bedroom was leaking too. I hope they get that sorted. It really was a lovely suite and I would definitely stay again if these issues got sorted

    The suite was so spacious. It is usually very difficult for me to find a place where my 3 children and I can stay as they are now older. This was perfect. The bathroom was stunning. The living room was so welcoming, especially with the huge choice of books to read. I wish we had more time to enjoy it.

    Stayed in December 2024

  • Reviewed: November 28, 2024

    8.0
    Nice
    • Business trip
    • Group
    • Apartment with Garden View
    • Stayed 1 night

    nothing to mention

    All Good, met our needs

    Stayed in September 2024

  • Reviewed: November 6, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Apartment with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    It could have been warmer as the radiator was not as warm as they could have been

    The staff were very helpful

    Stayed in October 2024

  • Reviewed: October 28, 2024

    8.0
    Definitely worth every penny and will stay again soon
    • Leisure trip
    • Couple
    • Apartment with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    Didn’t have access to the wifi and reception won’t pick up our calls

    Very cosy and clean. Had everything we needed for our stay except for internet access but that’s because we didn’t know how to work it 🫣. Definitely good value for money.

    Stayed in October 2024

  • Reviewed: October 25, 2024

    10
    Definately will be back
    • Leisure trip
    • Couple
    • Apartment with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    A tad chilly although already adjust to the highest temp

    Superb deco, very comfortable and clean

    Stayed in October 2024

  • Reviewed: October 18, 2024

    10
    Exceptional
    • Business trip
    • Travelers with friends
    • Apartment with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    It’s an amazing suite, all the facilities are clean and well organized. The staff were lovely and sweet, we had a wonderful night staying there. Also the view is incredible, thanks to the good weather too.

    Stayed in October 2024

  • Reviewed: September 12, 2024

    10
    Great room and amazing, helpful staff
    • Business trip
    • Group
    • Apartment with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    Lovely space, really cozy and the staff were amazing with any requests we had

    Stayed in September 2024

  • Reviewed: September 12, 2024

    10
    Exceptional
    • Business trip
    • Family with young children
    • Apartment with Garden View
    • Stayed 1 night

    classy place

    Location wise is good and the accommodation is very good

    Stayed in September 2024

  • Reviewed: July 28, 2024

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Apartment with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    It was a lovely clean place and well worth the money

    Stayed in July 2024

  • Reviewed: June 9, 2024

    9.0
    A great private apartment with all amenities very close to Nottingham city centre
    • Leisure trip
    • Family with young children
    • Apartment with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    The only things we noticed were that it was quite cold, especially in the evening, but wearing layers and when in bed, we were more than comfortable. Sound travels very easily from the apartment, we could hear the reception bell and other customers above us. Neither of these things bothered is or affected our stay in any way, this is just more of an FYI for the property.

    The location was convenient and near the city centre, but out of the way enough so it wasn't loud. The rooms were comfortable and clean, the bathroom was lovely. The front room was comfortable and came with a smart TV, a mini fridge, a microwave, and enough books to keep you entertained! We had our own private entrance, and anything we needed was a 10 second walk to reception. The staff were extremely helpful and polite, would definitely go back!

    Stayed in June 2024

  • Reviewed: June 29, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Apartment with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    The bed in the master bedroom was quite small with a very hard mattress - my wife barely slept. The door was also quite hard to lock and unlock and didn't seem to fully close. We did get it closed but it didn't feel very premium. The whole place was very warm at all times - granted it was a heatwave, but we'd have preferred a bit more climate control. The light in the main room was weird - the main lights were too bright for evening lighting and the only other option was daylight, which left the back of the room in shadow. One lamp would have fixed this! Glass tables are tacky and very noisy when placing drinks down.

    The staff were great. Bathroom was excellent. Sofas very comfy and cool, nice to see books in the room. Bedrooms were nicely decorated with plenty of storage. Fridge and ironing board very handy.

    Stayed in June 2025

  • Reviewed: April 13, 2025

    3.0
    Not worth the hassle
    • Leisure trip
    • Family with young children
    • Apartment with Garden View
    • Stayed 1 night

    There was no hot water when we woke. It was run from a boiler somewhere that had apparently stopped sometime in the night. This also meant all the radiators weren't working and the place was cold. There was no one at reception and no number to call when. Messaged on booking.com, over an hour later got a reply saying they were away from reception because they were working on it, which seemed unlikely. It was eventually fixed by about 8.30am, which is basically too late to be of help to anyone with somewhere to be, which was us as we were already leaving. Because the rooms are clearly converted from offices there is a boarded over door frame, it looks nice enough, but you can hear everything through it. The doors in the place are also all self closing, which wasn't very useful for the kids room as they like the door open. Other reviews show this has happened before, save yourself the hassle and find somewhere more reliable

    The place is spacious. The beds are comfy enough. The bathroom looks nice, but we never got to use it because...

    Stayed in April 2025

  • Reviewed: March 5, 2025

    7.0
    Great but just needed a bit of a dust :)
    • Leisure trip
    • Family with young children
    • Apartment with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    The only things that I didn’t like were the top of the master bedroom bed was very dusty and the TV stand was dusty as well. I’d have a word with the cleaners. I didn’t sleep too well and could’ve really done with the lamp in the room rather than just one big light. I was visiting family so it was a great place to crash for the night and as I know Nottingham it is extremely ideal location wise.

    I just want to say, first things first that the bathroom is absolutely exquisite. I really loved that you can lock all of the doors that made it very safe and secure. The added facilities such as tea and coffee, microwave etc were brilliant and I liked that you could turn the heating on and off.

    Stayed in March 2025

  • Reviewed: July 7, 2025

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Apartment with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in July 2025

  • Reviewed: April 19, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Apartment with Garden View
    • Stayed 4 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in April 2025

Showing 1 - 25

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