Parking wasn’t clear. The website mentioned parking at Stratford international, which I did. To then be told you have to park in the actual Westfield. Cost me an extra £8 which wasn’t ideal.

Was all perfect. Room was nice, great location and really clean!

Stayed in May 2024

Little bit stingy on the tea & coffee in our room & some staff were a little bit disinterested but this didn't spoil our stay & generally we were very happy.

Location was superb with transport facilities near by as well as the Westfield shopping centre. Right amongst the Olympic development which was a pleasant surprise. Not too busy around the hotel. Bar facilities & coffee shop were an added bonus; lovely hotel all round. Parking in Westfield with hotel discount - 5 minutes walk away

Stayed in May 2024

It was such a fantastic hotel and staff were so helpful. Great location for Abba Voyage.

Stayed in May 2024

The clean / the reception with coffee shop/ the stuff

Stayed in May 2024

ZERO...........

Clean..modern..fresh..good size room with all you need and more..great staff..lovely breakfast..

Stayed in May 2024

Maybe a sewing kit in the room

Nice comfortable beds , great breakfast and very very helpful staff - especially receptionist Nikoleta ❤️❤️❤️

Stayed in May 2024

Music in Sky lounge bar, restaurant and rooftop bar was far too loud but probably catering more to the younger, bottomless brunch clientele.

Close to both rail and tube stations Staff were friendly and helpful Hotel and rooms were decorated and furnished well Very clean

Stayed in May 2024

Poor breakfast facilities

Clean and modern

Stayed in May 2024

N/A

The location is convenient. Hotel-style, rooms are stylish and comfortable Great local amenities (Local Sainsburys) and the shopping mall transport links are 10/10

Stayed in February 2024

Very comfortable bed. Excellent breakfast. Friendly staff. Close to Westfield for shops, but also close to Olympic Park for quiet walks. Hotel contains cafe, bar and restaurant. Room had sofa, TV and was spacious.

Stayed in April 2024

I would not have paid for the breakfast. Long queues for eggs station, not great quality food.

Lovely rooms

Stayed in April 2024

Breakfast was a little congested however they had warned it would be busy at the time we went and they opened another room very quickly for us

Everything! The location was amazing, the facilities were amazing, the staff were amazing

Stayed in April 2024

Not much to be honest, we didn't stay long enough to find anything we didn't like. Maybe the location it was a bit further from Westfield than it seems online but not a deal breaker.

Hotel was very nice, we only spent one night here but definitely could have stayed for longer. The breakfast was lovely and I was very happy to see that they offered vegetarian alternatives for the meat options. Bed was SO comfy, definitely one of the nicest sleeps I've had in a while, staff were all very friendly, I would definitely return.

Stayed in March 2024

Nothing

Good location friendly staff comfortable beds rooms have everything you need including a fridge also dog friendly.

Stayed in April 2024

Amazing that the breakfast offered vegan alternatives. All staff were exceptional and a real credit to you. Nothing was a bother and they went over and above.

Stayed in April 2024

Drinks v expensive in the top floor restaurant We decided against eating there due to price

Handy location

Stayed in April 2024

No pillow menu! No info in room about hotels facilities or where to go for breakfast!

Roof top restaurant with smoking area was fab for us smokers! The room was adequate size. Lovely big shower. When asked for non feather pillows they were changed immediately 😍

Stayed in April 2024

A minor point, the sky bar did not have any draught beer available. When I enquired with the barman I was told that he did not fancy carrying a keg of beer up forty eight floors.

Breakfast that was served in the hotel was excellent. We were initially offered a table that was very low in height which did not suit our needs. Fortunately the lady who was appointing tables found us a normal height table which was perfect. The range and quality of the food and drink on offer was excellent. If you park at Westfield shopping centre the Hotel can validate your parking for a fifty percent discount.

Stayed in April 2024

For £236 each room we thought breakfast was included So not great value there

Location , bars & lovely room

Stayed in April 2024

Their website suggested that parking was available at the hotel, which it was not. My husband is disabled and so parking half a mile away was a non-starter resulting in a parking ticket for parking behind the hotel on a double yellow line using our disabled badge.

Lovely stylish hotel with an excellent restaurant on the top floor. Comfortable room and bed.

Stayed in April 2024

We had a small issue with the payment of the hotel, re - deposit they take when you check in. It does seem to hold things up, I just wonder if there would be an easier way to do this. However, Sarah who was on the reception the next day was very helpful and sorted it all out. She was very nice and professional. The breakfast was sufficient, the food could have been a little hotter, otherwise it was good.

The hotel was lovely and clean. The bed & pillows were really comfortable. The roof terrace was good. The location was great, very near Westfield shopping centre. Was a great location as we went to see Abba Voyage which was amazing. We got a taxis from the hotel to see Abba, which was very reasonable. I would definitely recommend this hotel.

Stayed in April 2024

Nicely decorated , room size was good and staff really helpful

Stayed in April 2024

Good choice for breakfast, but hot food was luke warm to cold. Not very good service in restaurant for the evening meal.

Excellent rooms. Very good location.

Stayed in April 2024

Christina who is the chef in the breakfast area was fantastic. She made us the best Omelettes we have ever had and nothing was too much trouble. Everyone else was so helpful which is why we love the Hilton hotels.

Position was perfect for us visiting London

Stayed in April 2024