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  5. Reviews of Best Western The Webbington Hotel & Spa

Reviews of Best Western The Webbington Hotel & Spa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Loxton, Loxton, BS26 2HU, United Kingdom

#2 of 2 hotels in Loxton

Guests' Choice

Review Score

Based on 2925 hotel reviews

7.4

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    7.8

  • Location

    8.2

  • Facilities

    7.9

  • Staff

    8.9

  • Value for money

    7.7

  • Free WiFi

    7.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 10, 2024

    6.0
    pleasant and what we needed.
    • Leisure trip
    • Couple
    • Small Double Room - Non-Smoking
    • Stayed 1 night

    The bed was too small for an adult couple. £12.50 per adult for breakfast was more than expected and this is why we did not have breakfast.

    The room was as expected, cozy and as expected for the price I paid. The shower was amazing. The rooms facilities and amenities were as expected. The beer was nice in the bar but the pinot wasn't very nice but the bar had closed shortly after we ordered, so we couldn't raise the concern with the bar tender, so we left the drink on the table and went to bed. I wish we had time to take advantage of the spa and pool facilities. We will next time.

    Stayed in May 2024

  • Reviewed: May 10, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Small Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Room, cleanliness poor and full of flies when we walked in. Had to open windows to release them. Also a slug in the bathroom, cobwebs on the ceiling and dusty skirting boards.

    Facilities, food and staff.

    Stayed in May 2024

  • Reviewed: May 1, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Fire alarm went off on 2 of the 3nightsof our stay seems that there is a problem that needs sorting out as this really upset our stay

    Ok

    Stayed in April 2024

  • Reviewed: April 30, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Small Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Some staff with a very poor attitude needed more staff training. Poor signage around hotel..

    Food was ok and drinks reasonably priced.

    Stayed in April 2024

  • Reviewed: April 29, 2024

    6.0
    Lovely hotel, needs someone with new ideas
    • Leisure trip
    • Family with young children
    • Family Room with Double and Single Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The beds were super uncomfortable we hardly slept and most of the heaters didn't work so the room was very cold. The booking system for the pool/health sweet was very inconvenient as most other spa hotels we stay at doesn't have this in place.

    The size on the room was great for our needs, the location is stunning and the breakfast was of good quality and very nice.

    Stayed in April 2024

  • Reviewed: April 28, 2024

    8.0
    Lovely rural peaceful hotel
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The whole place could do with some renovation

    We loved the view from the room, the hotel was quiet and comfortable.

    Stayed in April 2024

  • Reviewed: April 28, 2024

    8.0
    A little overpriced for a single night with no breakfast but lovely location made up for that.
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bed was a little hard!

    Location perfect. Peaceful.

    Stayed in April 2024

  • Reviewed: April 25, 2024

    6.0
    Beautiful setting, clean and staff friendly. Not recommended for a spa experience though.
    • Leisure trip
    • Family with young children
    • Small Double Room - Non-Smoking
    • Stayed 2 nights

    This is not a spa hotel. Very deceptive, there is a pool and a sauna and a steam room, but they are not of a "spa" standard at all. It is a fitness centre with a tiny sauna & steam room and a small pool in a separate area. That was my biggest disappointment as my daughter & I wanted to enjoy these particulars facilities that were advertised.

    The hotel was in a beautiful setting and lots of lovely space to sit and enjoy the views. The staff were very friendly and welcoming.

    Stayed in April 2024

  • Reviewed: April 23, 2024

    8.0
    We did a lot in 24 hours but it was still very relaxing. Ideal birthday treat for my sis.
    • Leisure trip
    • Family with young children
    • Small Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The food was fine but nothing special.

    The staff were all lovely, felt very welcome. The terrace was really nice for drinks. We enjoyed playing tennis and walking/running up the hill behind. Had very good massage.

    Stayed in April 2024

  • Reviewed: April 22, 2024

    7.0
    Love the webby. Just move the bloody steam room!!!
    • Solo traveler
    • Standard Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Still need to move the steam room to poolside 😭 Walls thin in modern part. Take earphones!

    Still love the webby

    Stayed in April 2024

  • Reviewed: April 21, 2024

    6.0
    Disappointed
    • Leisure trip
    • Family with young children
    • Small Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Facilities dated and no soundproofing at all. Generator noise very loud and room was very hot even though no heating on

    Location for us worked

    Stayed in April 2024

  • Reviewed: April 21, 2024

    8.0
    I would certainly recommend this hotel to friends
    • Leisure trip
    • Couple
    • Small Double Room - Non-Smoking
    • Stayed 4 nights

    Breakfast was very good and staff was very friendly and welcoming.

    Stayed in April 2024

  • Reviewed: April 20, 2024

    8.0
    A relaxing break
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Although good quality food the menu could be a bit more extensive. Although if only staying a couple of nights this should not be a problem.

    Easy to find and well located for easy access to lots of Somerset tourist attractions. Very good facilities with pool,gym etc. Ģreat breakfasts and evening meals quality was good. All staff we interacted with were friendly and helpful.

    Stayed in April 2024

  • Reviewed: April 20, 2024

    8.0
    For an overnight stopover it’s great value with a good breakfast choice.
    • Business trip
    • Travelers with friends
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    It’s tired and hanging together just. It’s a bit off the beaten track.

    Good views. Great breakfast. Big rooms. Nice staff and very clean.

    Stayed in April 2024

  • Reviewed: April 20, 2024

    8.0
    Great value for money. Great facilities. Comfortable hotel.
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Helpful, very friendly staff. Room was very nice for a relaxing stay. Swimming, gym and spa facilities were clean and enjoyable. Lovely location. Would recommend the cafe Frankie Howerd Cafe walking distance.

    Stayed in April 2024

  • Reviewed: April 16, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Small Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Perfect location for Crook’s Peak.

    Stayed in April 2024

  • Reviewed: April 16, 2024

    8.0
    Love this hotel. Staff are amazing and cant do enough for you. Will be back!
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 1 night

    Changing room in spa needs work and was cold. Most of the lockers did not work.

    Great breakfast and dinner okay too. Fabulous pool with swimming slots.

    Stayed in February 2024

  • Reviewed: April 14, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Pricing IE drinks food

    The location and the breakfast

    Stayed in April 2024

  • Reviewed: April 13, 2024

    8.0
    A nice relaxing stay.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    no shops nearby.

    The staff were lovely, they granted my request. Nice location away from the city. enjoyed the pool, steam and sauna. Good options for breakfast.

    Stayed in April 2024

  • Reviewed: April 11, 2024

    8.0
    Very friendly and a nice character hotel
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Lots of stairs !

    Full of character

    Stayed in April 2024

  • Reviewed: April 10, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Family Room with Double and Single Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Swimming pool was very busy. No bottle water in room. No dressing gown There was so much noise coming from one of the rooms above us , so didn't sleep well. I did ring the night porta, it saddly didn't make much difference.

    Every where was so clean. Friendly staff I had the best massage. Facilities were great Food was great Great coffe Clean room

    Stayed in April 2024

  • Reviewed: April 9, 2024

    7.0
    Overall a good stay and nice hotel
    • Leisure trip
    • Couple
    • Small Double Room - Non-Smoking
    • Stayed 6 nights

    Not telling us before arrival and when booking that there was a Freemasonry day that took over the hotel The pool and gym were shut that day No offer of a discount given Booking of time slots in the pool was ineffective as often people did not show up at their booked time Other people could have used the facility

    Gym and pool area Restaurant and seating area was very good All staff were very efficient

    Stayed in April 2024

  • Reviewed: April 7, 2024

    8.0
    Very good value. Would stay again.
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Public areas were rather dated and could have been a bit cleaner.

    Staff extremely helpful and polite. Quiet and safe location. Evening meal offered good gluten-free menu and was well cooked and reasonably priced. Good selection at breakfast , including fish (though portion matchbox-sized!).

    Stayed in March 2024

  • Reviewed: April 6, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Small Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nice buffet breakfast

    Stayed in April 2024

Showing 1 - 25

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