Great location overlooking the caldera and very helpful owners arranged everything for our vacations!

Stayed in October 2023

I'd love a little bit of more space but on the other hand this was actually not a deal breaker.

I loved how generous and ready to help was Thomas. The view did not hurt either!

Stayed in October 2022

Be aware the location says Fira, however it is approximately a 5 mile walk to Fira's city center, we did finally find a path which made it much safer to navigate vs the side of the street. Be aware many steep uneven stairs to reach hotel, definitely not suited for all, especially with luggage. We didn't realize there would not be a staff person on site 24/7, thankfully we did not have any problems, we didn't feel extremely safe, because of this and only a rope across the path to the area of our individual rooms. We were disappointed that the lounge did not serve breakfast as printed on door of our room and the cocktails were extremely expensive

We loved the cave experience, quite unique. The views from the balcony were outstanding, especially the sunsets. Staff did stay 20 minutes late since we were coming in after their 2100 normal check in hours. We were able to store our luggage, enjoy the balcony and it's views prior to our later afternoon flight. Staff recommended 4 Season restaurant and we were very pleased, delicious food and great service. There is a market, bakery, and many restaurants within a short walking distance

Stayed in September 2022

The hotel manager Thomas was very welcoming and willing to help us with anything. His advice regarding activities in the area was great and contributed to our enjoyment of our stay. Our room was exceptionally small and there was no room for our smallish suitcases except in the spa bath in the room. This was disappointing. However, the view from the patios was excellent and was a highlight of our stay.

Stayed in June 2022

beautiful views of the caldera, charming cave rooms and very helpful staff

Stayed in July 2022

The host Thomas was amazing! the best hospitality we have come across in all of Europe. He is always happy to have a chat and give local knowledge! absolute legend and would stay again just because of him!

Stayed in July 2022

Rooms are definitely a bit odd, and it's not worth paying extra for a Caldera view room (the view is actuallyof the terrace)

Great location and a wonderfully quiet terrace to enjoy the sunset from.

Stayed in June 2022

Lovely to have tub, but just slightly chilly!

The location is brilliant , lovely walk to Fira.

Stayed in June 2022

The room and shower was very small but we booked the smallest, cheapest room so we expected it.

This hotel had an amazing view from the shared balcony area, perfect spot to watch the sunset. Thomas the owner is friendly and chatty.

Stayed in June 2022

The shower is very small

Great hotel! Absolutely recommend this place. location is great and the owner is absolutely amazing and super helpful. we will come again!

Stayed in June 2022

The hotel is In a great spot at caldera, it is very clean and the owner of the hotel gave us precious recommendations about where to go in order to see the island like a Santorinian. She was very helpful throw out our stay. We highly recommend this hotel because we were very satisfied !!!

Stayed in June 2022

The owner is helpful and nice but can sometimes a little bit nosy, asking a lot of personal questions.

Amaziong view over the typical caves of immerovigli and the sea. Helpful host that arranged for us to get ATV rental (highly raccomended) and tips to go around.

Stayed in May 2022

it can get cold due to bad weather but feel free to ask for more blankets the hotel gladly provide for us to keep us warm. need to buy drinking water from supermarket.

Amazing magnificent view of the caldera Mediterranean Sea right from this hotel. You are living on cloud 9 n midst of the misty clouds n sea every morning. it’s simply so stunning n u can have coffee or work on your laptop (free wifi) in the midst of the clouds & most beautiful sea view.. on the day we were leaving it was so misty n we felt we were living on the clouds.. the cave accommodation was something rare & uncommon, it’s a good staycation experience though but can get cold if temp falls very low. Owner Thomas n assistant Bobby were exceptionally helpful with providing info on sailing yatch tour, laundry, private transfer. he even upgraded us to the superb spacious cave suite! most importantly, we arrived in Santorini port at 4am due to delays & bad weather but Thomas went beyond his duty to ensure & help us to arrange for private transfer to pick us up on time & arrived safely at his hotel at 5am. it’s simply 1 of my most wonderful Europe vacation ever!

Stayed in May 2022

Thomas was extremely accommodating. He immediately on arrival helped us book a charter boat to sail the Caldera. He took care of setting up all the pick up times and when the weather turned bad the day we were suppose to go he had even pre-emptively called to change our trip to the following day! Amazing. He was super helpful on beaches and restaurants to visit as well.

Stayed in May 2022

Staying in a traditional cave room was undoubtedly one of my best decisions! Great location, very friendly atmosphere and staff always there to give me tips and advises :) Definitely would recommend!

Stayed in October 2021

Excellent location,very clean rooms and amazing breakfast

Stayed in October 2021

My stay in Katerina's Castle Hotel was wonderful. The room was amazing. Very clean and very helpful staff. The owner Thomas is extremely friendly and willing to help me with my stay on the island. The view is simply unique.

Stayed in October 2021

Do yourself a favour and spend your money elsewhere. Don’t be fooled by the premium price of this hotel, it is far from it and I’ve never been so shocked by the state of a place with such high prices. It was extremely dirty, almost as if the cleaner hadn’t even bothered to clean the room since the last guest. There was sand and dirt covering the surfaces, and there was used toiletries left from the previous guest in the shower. The hotel advertised that it provides toiletries but they were not provided for us. We had to ask the cleaner who was very reluctant to hand any over. The shampoo she gave us was in a crumpled bottle that definitely looked like it had been already used by somebody else and then refilled with some cheap blue liquid that left my hair feeling horrible. The toiletries were not topped up at all during our stay. The towels were old, cheap and thin with stains and frayed edges. They remain damp because there is no air flow and they were not changed. Also, you don’t get beach towels or extra towels, they are very strict with a 1 towel per person policy. During the day the room is “cleaned” but weirdly the bed sheets are taken off and folded up so at night you have to make your own bed before you sleep. Don’t understand what the point of this is? If you book the traditional cave double room beware that it’s tiny - so small there is barely space to put a suitcase on the floor without blocking the door. The owner is friendly and offers to help you organise things but the prices he quotes are much more than you would pay if you just book it yourself. To be honest this place has potential to be nice if the owner invested some money into it, but it seems that he does not care. It was just a weird and unpleasant stay and we avoided being at the hotel most of the time.

location and owner was super friendly

Stayed in September 2022

The rooms are constantly wet. Like nothing dries in the bathroom at all so just keep that in mind when booking. Even the sheets were wet.

The view is amazing! Really enjoyed the surrounding area as well.

Stayed in June 2022

The rooms were very cold at night and even during the day. It was unsettling at night as the door kept rattling and making noise from the wind that the staff kept open during the whole night. Also in the morning was very noisy as we could hear people from the cafe above meaning we did not get a lot of sleep. It was also frustrating that we did not get any hot water past 9 at night. WARNING, the jacuzzi is powered by the sun so if people are looking for a hot tub at night, this is not suitable.

Great view from the hotel and very clean rooms along with a great location from the hotel to many destinations in santorini

Stayed in May 2022

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Stayed in October 2022

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Stayed in July 2022

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Stayed in June 2022

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Stayed in July 2022