The food is repetitive We had to pay 50 euros for check out at 13pm instead of 11am

The hotel staff is nice and courteous

Stayed in August 2022

We arrived late at night and did not receive a good welcome from the older man on reception. We asked him for water which he declined and said we’d get some in our room. Having been on a long flight with 2 small children it was a small ask. Later in the week we went to reception again and my husband asked if we could get water for our room as we didn’t receive any that day and he was rude and said he didn’t have any but then walked to the bathroom to hand just one small bottle to him ( we are a family of 4) saying there was no more! My husband had to leave the hotel and walk across to a late night fast food to buy some- not what you expect from a 5 star resort. Think his name was pedro. Shame because all other staff members were very good. We asked about the kids club on arrival to be told there wasn’t any but just some activities around the pool. There was very little for my 4 and 5 year old to do. The entertainment at the hotel was almost non existent. There is only 1 public toilet for the pool area which also serves the guests in house. It was quite inconvenient not having restrooms by the swimming pool area- especially with kids. Lastly, the hotel overall is very clean but there is an awful smell of sick around the reception area. They should sort that.

Fantastic location in the centre and only a few minutes walk to the beach Most staff were very pleasant and accommodating The place is very clean. Room service was excellent Good range of food at buffet. Lovely selection of fresh fruits and salads

Stayed in August 2025

However, there were a few aspects that did not meet the expectations typically associated with a five-star resort. Most notably, we had an unfortunate experience with the main bartender, whose attitude and service were not in line with the standards of a luxury hospitality establishment. The level of attentiveness and general demeanor fell short of what one would reasonably expect, which impacted our overall impression. Additionally, we were surprised to learn that the "all-inclusive" package did not include basic items such as bottled water, and were advised to purchase these from a market instead. Furthermore, it was not clearly communicated prior to or during check-in that the resort offers an "extra all-inclusive" package at an additional cost of €50 per person per day. This lack of transparency led to confusion and some disappointment, as such details are important for guests to make informed decisions before and during their stay.

The resort's facilities were maintained to the high standards, and the staff consistently demonstrated attentiveness, courtesy, and professionalism. My accommodation was clean, comfortable, and well-appointed, contributing greatly to a relaxing and enjoyable stay.

Stayed in July 2025

While we enjoyed many aspects of our stay, there were several things that did not meet our expectations for a five-star hotel. One of the most disappointing experiences was at the evening bar. We encountered a bartender (“Georgios” or something similar) who was openly rude and impatient with us on more than one occasion. When we asked whether certain drinks were nonalcoholic, he responded with visible irritation and raised his voice in front of other guests. This made us feel very uncomfortable and unwelcome, to the point that we avoided the bar for the rest of our stay — even though we had paid for an all-inclusive package. In addition, not all drinks were included in the all-inclusive package, and surprisingly, we had to pay extra for drinking water, while alcoholic drinks were free. As non-drinkers, we found the alcohol-free options very limited, and the bar staff seemed unwilling to offer alternatives. There were also no snacks available after 22:00, which felt quite limited for an all-inclusive resort. The room we stayed in was quite outdated and, in our opinion, not up to the standard expected of a five-star hotel.

We absolutely enjoyed the activities at the pool area — the animation team was fantastic! We felt very welcome, and the team members were all incredibly friendly and full of positive energy. A special thank you to Alan, who made the vacation truly memorable for our son. Our children had so much fun, thanks to the activities and the great atmosphere created by the team. Also, the bartender at the pool bar was fantastic — very helpful, friendly, and professional. Service there was always a pleasure. These moments really added something special to our stay!

Stayed in July 2025

Dishes was sometimes dirty, room cleaning wasn't also so good. Smoking on balconies, pool area and lounge area. Smokers could have a separate area where they are only allowed to smoke.

Menu was varied. The pool area was big enough.

Stayed in May 2025

Overall, even though the hotel staff was friendly and tried to help, our overall stay wasn't good. I wouldn't rate it as a 5 stars hotel, perhaps a 3 stars. The rooms cleanliness wasn't good, in one room we've had many ants, in the other there were red bugs- Hotel staff could only suggested to change the sheets and pillows. Rooms were also very small. Food- Quantity was good, but it wasn't tasty. After being in other hotels in Greece, I don't think it's a 5 stars standard, unfortunately- Will not recommend.

Staff was friendly, tried to help. Location is good, beach is nice We've got fruits and wine when we've arrived, which was nice..

Stayed in April 2025

The food was not tasty. There was not enough variety for vagetsrian. The alcohol was very cheap. The food near the pool was bad and the birds were eating from the food. It is a 4 star hotel.

Nice beach

Stayed in October 2024

Spa facilities were dirty and very grubby. Also not very hygienic with towels being used from previous customer. The masseuse was from an externally company to provide the service. For me this let the hotel down as the service was despicable. When you pay for a 60min full body massage with essential Greek oils and get a basic back rub with olive oil which lasted 30 mins for me this is not meeting customer needs. When addressed with the masseuse she informed that she had to attend a wedding rehearsal. This is Not acceptable and doesn’t represent the hotel and their staff

Facilities were spotlessly clean and staff members work so hard to make your holiday very special. From the moment you walk through the doors until your departure. food is great and catering for everyone’s dietary needs.

Stayed in September 2024

Cleanliness and helpful staff

Stayed in September 2024

- Definitely not a 5* hotel. A decent 4* - Very small selection of food especially for non meat eaters. Not much for children. - Small cockroaches in the room - No entertainment at the hotel - The beach is very small and not worth visiting. - Not value for money

- The location - The room was a good size - The pool was good - Good parking - Tsmika was very pleasant (reception staff)

Stayed in August 2024

The coffee, alcohol and entertainment were not very good.

The room was spotless. We were upgraded, which was nice, but not the best swim up pool. The food was good. The reception staff were always very helpful.

Stayed in June 2024

All inklusive food service, no finesse. Same food served again and again. Experience not to be repeated.

Nice facility

Stayed in May 2024

We booked this hotel as a 5-star all inclusive resort but were quite disappointed. We were not happy with our room but fortunately were able to move after the first night. I was surprised at the lack of toiletries in the bathroom, only a liquid soap dispenser. There were no waiters serving wine from a bottle during meals. Red, white or rose was available from a tap in the restaurant. I asked at reception why there was no wine in a bottle and was advised that premium drinks are available at an additional cost of €50 per person per day. The lobby bar did not serve any nibbles with drinks, unlike other hotels and bars in Greece. A refundable deposit is charged for a pool towel, and there is also a charge for sunbeds on the beach. The laundry service was very expensive, e.g. €5.30 for a pair of shorts and €11 for a dress. The hot food in the restaurant was mostly lukewarm or cold.

The best thing about this hotel is the staff who were very friendly and helpful, particularly Irene and Manolis at the front desk, George the barman, and the ladies who clear the tables in the restaurant. The pool is big, was never crowded and there were always plenty of sunbeds available.

Stayed in September 2023

The private pool was too cold to actually swim in. Bed mattresses could have been in a better shape. Room had ants in it, which we told the hotel about but to no avail

Hotel is of high quality. Staff were always kind and happy to help. Bar tenders were happy to prepare a wide variety of drinks. Outside pool is always clean. The swim up room itself is quite nice, the pool is clean and quiet and offers a lot of area to relax in

Stayed in September 2023

Disappointed with the food choices.

The staff, pool and the evening entertainment was very good. Also special thanks to the bar staff who was very friendly and accommodating.

Stayed in August 2023

The food tast

Stayed in July 2023

The lack of cupboard space in the rooms.

The cleanliness of the hotel and rooms, the staff were phenomenal and were so attentive as were all the activities and entertainment.

Stayed in July 2025

Having booked a budget self catering apartment for our vacation we decided to splash out as it was my partners birthday so I decided on this hotel based on the reviews. The service and hotel did not disappoint and with a quick message ahead mentioning my partners birthday they organised a cake, fresh fruit platter and a bottle of wine to be delivered to the room upon arrival. We were also lucky enough to be upgraded to the swim up room which made our stay amazing from start to finish. The all inclusive has a great drink selection and the food was plenty, with a variety of choices for all tastes and the pool bar offering grab and go items throughout the day. The lady on reception was extremely friendly and we really appreciated every thing they did for us during our short but amazing stay. Thank you More

Stayed in June 2023

There are no comments available for this review

Stayed in May 2025

There are no comments available for this review

Stayed in May 2025

There are no comments available for this review

Stayed in April 2025

There are no comments available for this review

Stayed in October 2024

There are no comments available for this review

Stayed in August 2024

There are no comments available for this review

Stayed in June 2024

There are no comments available for this review

Stayed in May 2024