Nothing not to like,only thing missing was a gym but we used a local gym instead

Great location,rooms,pool,breakfast and especially the staff,we’re always polite and friendly .plus providing a place to park our car.

Stayed in August 2025

The only small thing was relatively slow internet. I believe that is a nationwide issue.

There is nothing to ‘not like’ about this beautiful, exceedingly well situated, clean and awesome hotel. The staff are incredible. The rooftop infinity pool and bar are so comfortable. The staff go out of their way to treat you with kindness, compassion, excellence and competency. The balcony view was exquisite. The hotel staff are ever- present and greet each question with a smile and a solution. We have been in many hotels throughout Europe. This ranks at the top of that list.

Stayed in August 2025

Fabulous location, staff very friendly and helpful Room comfortable and very clean

Stayed in August 2025

Nothing!

We had a fantastic stay at SunSal. The staff were genuinely friendly and welcoming, breakfast was really good, and the whole place struck the perfect balance of being stylish yet relaxed. The rooftop pool and bar were excellent spots to unwind. Our Executive Suite with Sea View worked brilliantly for a family of four — our teenage daughters had their own separate space, and there was plenty of room for everyone. Despite nearby construction, the soundproofing was excellent and the sea itself more than covered any background noise. Parking right outside the hotel was easy, and it’s just a short walk to the old town, marina and beach — the location couldn’t be better.

Stayed in August 2025

Perfectly located within walking distance to Chania Old Town but far enough from the tourist noise. Modern hotel, lovely breakfast and breathtaking views from our rooms. Staff was very friendly and polite

Stayed in July 2025

Nothing

This is a beautiful hotel with a great location just minutes away from plenty of restaurants and the Venetian Harbour. The staff are so friendly, every time you pass through reception or at breakfast you get a lovely smile and welcome. The breakfast was excellent with plenty to choose from. Our room was very clean and modern and with amazing sea views. There is a lovely rooftop pool and bar that serves delicious food and cocktails. All round perfect experience and would definitely recommend to anyone.

Stayed in July 2025

Parking could be a challenge but the staff did a good job to shuffle car to make it work as best as possible.

This hotel is conveniently located near the old town center and a short walk to anything.

Stayed in July 2025

Staff were extremely helpful and considerate.

Stayed in July 2025

Nothing

Perfect hotel. Excellent location between both popular areas, near restaurants and cafes! The pool area was clean & beautiful views - the bar drinks were fairly priced. All the staff were so helpful. Rooms were beautiful and the breakfast was 10/10! We will be back!

Stayed in July 2025

N/A

Breakfast was a nice selection of good quality food and beverages, excellent The hotel location was perfect as less that 3 mins from the old town and port The roof top pool and bar area was beautiful and nice to be at both during the day and evening i have never experienced such pleasant staff, full credit to everyone at the hotel Yes we will return.

Stayed in July 2025

There was construction going on next door during the day, but I didn’t mind. I enjoyed watching the builders walk from the rooftop pool!! Was interesting!!

What can I say!! Wow!! The hotel itself is located in a fantastic spot. 5 min walk to the shopping street, beach/water access across the road (and tourist info booth!!), old town port 5 mins walk to the side, all the tours pick up from this hotel - making it super convenient. The hotel also provides lots of extras, such as fruit bowls, books & sunscreen at the rooftop pool. We also received a lovely welcome bottle of wine. All lovely touches. Bedding/linen/towels & toiletries are excellent. The cleaners do a fantastic job, every day you feel like you’re coming back to a new room. The front receptionist Alexis, who we saw most days was unbelievably friendly & helpful. She organised us an extra clothes dryer for our stay, and always had a warm smile and friendly greeting. We enjoyed daily the morning breakfast. Usually you can get bored, but each breakfast was very delicious and the cooks/chefs do a wonderful job. The cocktails at the pool were amazing!! Speaking of the pool, it’s just the perfect temperature! And watching the sunset go down, was just heaven. You can tell all of the staff go above and beyond to ensure hotel guests have a memorable stay. Highly recommend this hotel.

Stayed in July 2025

It was very close to Chania city center. There was parking available, and although we didn’t use it, the rooftop infinity pool was a nice feature. The breakfast was great, the room was very clean, and we especially loved the spacious balcony with a sea view. Even though we only stayed one night, we really enjoyed it.

Stayed in July 2025

Nothing

Pool and bar area was amazing, view was stunning, very modern super clean , excellent staff in all areas

Stayed in July 2025

It was perfect 😉

The Premium Deluxe Sea View room was the best option for us . À authentic Boutique hotel , the SAN SAL did it for us . The room was spacious, modern full of natural light with a large balcony overlooking sea. Bedding was super comfortable with quality pillows . The roof top pool to boot with a view and lounging area . The bar was class all the way , especially in the evening with pool lit up contrasting the 90 degree view of the ocean / harbour and old city of Chania . The breakfast was outstanding with service to match .it was delicious. Parking for our car was included and right in front of hotel in a secured area. The folks here take the service very seriously and will make every effort to make your stay at the SAN Sal as smooth as it can be . We want thank the Gen.Manager ,George Chochlakakis for running a very tight ship . The staff were wonderful , kind and devoted to customer service . A special shout out to Harris & Alexia for over and above devotion to making our stay special. Bobby. T Montreal . Canada 🇨🇦

Stayed in May 2025

Bacon and sausages were disappointing

Excellent choice, nicely presented

Stayed in July 2025

Clean new and well appointed

Stayed in May 2025

The staff and the breakfast was great! The pool and pool bar was amazing as well. We enjoyed the view in our room.

Stayed in June 2025

Nothing, it was perfect.

The hotel is stunning, everything is so new and clean. It’s really beautiful. Amazing location and the food is gorgeous- 10/10 for everything. The best thing about the hotel though is the staff. They are incredible! My partner was unwell during the stay and they helped us so much. All of the staff were fantastic but George the manager, Renata and Kostas were exceptional! Thank you!!

Stayed in June 2025

Amazing hotel in Chania. The view is unbeatable.

Stayed in May 2025

Nothing

All staff are excellent, friendly, helpful ands can't be faulted.

Stayed in May 2025

Building works next door

Location was excellent, staff were extremely friendly and helpful, room was spacious, light and airy

Stayed in May 2025

Nothing

The hotel was only a shot walk to the old town and has a pretty awesome rooftop infinity pool and bar. The hotel staff were absolutely excellent and made you feel right at home, and the sea-view room was modern and quite impressive.

Stayed in May 2025

Everything, especially the bed - big and comfortable!

Stayed in May 2025

Modern, clean hotel with fantastic staff. Excellently placed for old and new town restaurants and bars. Beaches either side. Renata on reception was a very happy helpful person with great recommendations! Breakfast buffet was everything you could wish for. Can’t recommend highly enough!

Stayed in May 2025