Nothing

The staff was very attentive and friendly

Stayed in June 2024

needs a gym and pool

clean, quiet, comfortable, and beautiful view from the roof. Good breakfast but needs more artisanal Antiguan coffee.

Stayed in May 2024

It is a beautiful place and the bedrooms was a good size.

Stayed in May 2024

Gorgeous old building with charming touches in the room.

Stayed in April 2024

We had to do all of the arrangements for site visits. It woudl have been great to have someone more local form the hotel help us with the arrangements. But everything about the hotel was great

The location was fantastic and the building are great. The staff was friendly and the communication was great giving recommendations of local activities around the city. The view is also a very nice bonus!

Stayed in April 2024

My room

Stayed in April 2024

The breakfast can be improved upon maybe offer less options but better quality

The property is beautifully the rooms are 5 star very plush comfortable beds and a/c . It’s a little walk to town but we prefer the quiet of being a little outside of the bustle. The service was excellent extremely clean

Stayed in March 2024

The hotel had a great selection for breakfast and the staff were very helpful and friendly.

Stayed in March 2024

The one dinner I had was a bit of a game of two halves, excellent and tasty starter, undercooked and tasteless main. It's quite a walk to the main park, has the advantage that there is less noise from people in the street but a bit of a schlep after a day spent wandering round town over the cobbles.

Excellent and very attentive and friendly staff, beautiful lay out, very comfortable and well decorated room, laid out as downstairs sitting room and upstairs bedroom and bathroom. The tilework in the bathroom was beautiful. Copious and tasty breakfast with lots of choice, with possibility to eat it on the roof terrace with fabulous views. Lovely spa area and good spa treatment.

Stayed in March 2024

Our room was a bit dark so it was difficult to prepare for the wedding we were attending (makeup).

Very nicely designed, it has several interior patios with greenery and rushing water. Even as we visited in the high season of Holy Week festivities in Antigua, the rooms were quiet. The spa service was very nice.

Stayed in March 2024

The receptionist booked a tour for us without confirming that we would go, then tried to tell us we couldn't cancel. Also, their tours at the hotel are double what they are on the web. Please also check your bills. They didn't itemize my bills and for the restaurant and drinks, they charged US price, when it should have been in Quetzel.

Food and location was excellent

Stayed in March 2024

Check in was awful, the receptionist managed to block 2 of my cards as he pressed 4 zeros where I should have put in my pin

Beautiful

Stayed in March 2024

The breakfast was a wait. it took forever to get breakfast. The pancakes are dense, I was hoping they were fluffy. great coffee. the room was small. we payed more money this time thinking the room would be bigger. it wasn't. I think this will be our last time staying here.

I liked the bed very comfy.

Stayed in March 2024

What a charming hotel ! The hotel is beautiful, very well located and calm. The room was comfortable, breakfast was really good. Staff was nice. Will definitely stay again :)

Stayed in March 2024

Expensive, a bit of a splurge.

Beautiful place, historic and well maintained

Stayed in February 2024

All great

The property is clean, great location in Antigua, the staff is friendly and professional, their food is amazing; and the amenities are breathtaking

Stayed in March 2024

The staff was so lovely . Every single one of them .

Stayed in February 2024

The comfort

Stayed in February 2024

Great boutique hotel with the most amazing breakfast. Friendly and helpful staff. Was an absolute pleasure.

Stayed in January 2024

We booked a junior suite with a terrace for our party of three people - the suite was much smaller than expected for the price that we paid such that one had to close the entrance door inorder to move around to reach the second bed in the room. The "terrace" was a shared open courtyard bench outside the room, rather than a private terrace. perhaps room descriptions could be more accurate to avoid disappointment. other than this, we enjoyed our stay.

The hotel has a lovely ambience with historic charming courtyards. Check-in staff were very responsive and helpful especially in regards to booking transfers to and from the hotel. Breakfast included was ordered a la cart off the menu and was well presented, ample and tasty. It would have been nice if hot water / tea and plain water would have been included with the breakfast rather than being charged extra.

Stayed in February 2024

The cleaning staff did a good job but seemed to be asking me for money but I speak no spanish

Rooftop and spa. The dining room and bar were nice

Stayed in February 2024

Being able to have a delicious roof top breakfast with a view of the volcano was perfect.

Stayed in February 2024

I would’ve liked for the hotel to supply free water bottles in the rooms. Sometimes different to communicate with staff since most of the staff speaks very little English.

Very clean, beautiful gardens, beautiful property. Free breakfast and the food is delicious. Nice sized rooms that are cleaned daily. Walking distance to everything.

Stayed in February 2024

Liked it all

Great location, lovely setting, great staff, good wifi.

Stayed in February 2024

The hotel itself looks gorgeous! It was like hidden heaven, so beautiful inside! Room was little too small for two people Breakfast was really delicious with cute table set up , nice view and warm sun shining as you sip your coffee. ( I just wish they had simple croissants ) Hotel provided us with taxi from the airport ( 50$) which was handy coz we landed late and checked us in at 1 am, we are grateful for that 😊 Stuff didn’t speak much English, but it still was easy to communicate. Definitely would recommend and come back!

Stayed in February 2024