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Reviews of Hunguest Helios Hévíz This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

8380 Hévíz, Vörösmarty u. 91., Hungary

#7 of 20 hotels in Hévíz

Guests' Choice

Review Score

Based on 138 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.1

  • Location

    8.8

  • Facilities

    9.0

  • Staff

    8.9

  • Value for money

    9.0

  • Free Wifi

    8.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 9, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Balcony
    • Stayed 7 nights
    • Submitted from a mobile device

    For a week of vacation for some reason never cleaned the room and did not change towels, although the bed was changed 1 time

    Everything was great: the food, the room, the staff.

    Stayed in August 2025

  • Reviewed: June 29, 2025

    10
    Very nice 👍
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Maybe a little more cleaning around the outside pool…

    Hotel is beautiful, new, nicely decorated. the rooms are beautiful, modern, with all the necessary equipment for a vacation ... the beds are comfortable, we enjoyed it very much. The Food in the restaurant is very good and varied. Staff tries to be friendly. there was enough of everything for all. The saunas are great, the swimming pool is well decorated. thank you, we will come again!

    Stayed in June 2025

  • Reviewed: June 23, 2025

    9.0
    Nothing is perfect
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room with Balcony
    • Stayed 5 nights
    • Submitted from a mobile device

    Hair on the bed sheets, and they didn't change the sheets in 5 nights we staid there. No tea, coffee or water in the rooms, we drank tap water from 22.00- 08.00 when the bar/ restaurant was closed. Mini bar was not included, car parking was not included in the all inclusive. The lift broke down for 2 days which was very inconvenient and other technical problems.

    I liked the non smoking policy, the polite and helpful staff

    Stayed in June 2025

  • Reviewed: June 4, 2025

    10
    Exceptional
    • Business trip
    • Couple
    • Standard Double or Twin Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Location

    Food

    Stayed in June 2025

  • Reviewed: June 2, 2025

    10
    Friendly staff, amazing food
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    It was a perfect place to chill. The staff was very kind and helpful, we had great food, so we are very happy that we chose this place ☺️

    Stayed in May 2025

  • Reviewed: May 5, 2025

    10
    👍👍👍
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    I would just sell chips and nuts in lobby bar - would be great complement to drinks .) Matresses are extremely soft compared to other hotels.

    10/10 - nice hotel, location, personnel 👍

    Stayed in May 2025

  • Reviewed: April 19, 2025

    9.0
    Good thermal hotel
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Balcony
    • Stayed 2 nights

    In the last few days the food has been of poor quality, especially the dessert.

    Swimming pool cleaning.

    Stayed in March 2025

  • Reviewed: April 12, 2025

    9.0
    In all we were very satisfied.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Balcony
    • Stayed 5 nights
    • Submitted from a mobile device

    The hotel is comfortable, warm rooms and pools ( april time) , quiet, nice surroundings , super and quality food choises, v very clean , enough parking space, kind staff. o.p. The staff speaks only hungarian and understand a bit german language . They dont understand english and if you ask anything else they cant comunicate or answer except one or two persons in reception. They are kind but in my opinion need language courses. 😊

    Stayed in April 2025

  • Reviewed: March 27, 2025

    10
    Modern Thermal hotel of 4 stars plus
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Swiming pool outdoor is small and the depth is shallow and you cant swim.

    Friendliness of the staff., cleanliness.

    Stayed in March 2025

  • Reviewed: February 11, 2025

    10
    Very nice family hotel. We like to come back again. Wellness super.
    • Leisure trip
    • Family with young children
    • Family Room with Shower
    • Stayed 2 nights
    • Submitted from a mobile device

    At the bar lobby staff need to be friendly..

    Nice food & atmosphere…

    Stayed in February 2025

  • Reviewed: January 9, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Family Room with Shower
    • Stayed 2 nights
    • Submitted from a mobile device

    Outside the hotel

    Hot pool, food

    Stayed in October 2024

  • Reviewed: January 8, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    We did not like juices and coffee during breakfast, lunch and snakes time.As well as an extra charge for parking. Since this was an all inclusive arrangement parking should have been included in the price. Everything else was perfect.

    Location, room, food, spa and amenities were perfect.

    Stayed in January 2025

  • Reviewed: December 23, 2024

    9.0
    Wonderful
    • Couple
    • Standard Double or Twin Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    The shower cabin smelled of urine

    Stayed in December 2024

  • Reviewed: November 22, 2024

    10
    It wa superb with the wellness spa. Happy to meet some Filipino staff.
    • Leisure trip
    • Family with young children
    • Family Room with Shower
    • Stayed 2 nights
    • Submitted from a mobile device

    The seasonal bug inside the room- though they inform us about it.

    Everything!!!

    Stayed in November 2024

  • Reviewed: November 4, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Balcony
    • Stayed 2 nights

    It would be great if the staff could improve their English communication skills

    The buffet for breakfast and dinner is extensive and offers a wide variety of options. The staff is very friendly, the rooms are tidy, and the wellness area is not too crowded.

    Stayed in November 2024

  • Reviewed: November 3, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Very small pool with normal water for so many people. There was always croudy and a lot of people waiting for saunas, too.

    Stayed in November 2024

  • Reviewed: November 3, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Parking problem not enough space

    Ok

    Stayed in November 2024

  • Reviewed: October 25, 2024

    8.0
    Highly enjoyable. Very relaxing. Satisfying.
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing! All good.

    Well run & maintained. Compact. Friendly. Calm.

    Stayed in October 2024

  • Reviewed: October 22, 2024

    8.0
    Recommend for a short stay
    • Leisure trip
    • Group
    • Suite with Balcony
    • Stayed 4 nights

    Deluxe room, but the bath is very small, and there is not even a protective wall or curtain, after taking a shower everything pours on the floor

    The hotel is located in a quiet, cozy area not far from the lake, just 5 minutes walk away. Large parking. Restaurant at the highest level, every day a diverse menu and delicious food

    Stayed in October 2024

  • Reviewed: October 3, 2024

    8.0
    Nice medical hotel
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Beds - the mattress is too soft, for us it was very uncomfortable.

    Nice stuff in the lobby, beautiful area and not so far from the center of the village, few minutes from the bus station. The food was ok (I am pescatarian so I didn’t had too much options, but I had and it was ok). Very good size of the room. Important to say that we thought it will be romantic place, but it’s not, 98% of people are elderly people and the vibe is more “medical”.

    Stayed in October 2024

  • Reviewed: August 28, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Family Room with Shower
    • Stayed 3 nights
    • Submitted from a mobile device

    Lobby bar service...You sit at the bar..no one notices you..the staff walks around you and pretends not to see you..worst part of the hotel.

    Food and service in the dining room

    Stayed in August 2024

  • Reviewed: August 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Dogs are tolerated, but not so much welcome and the Hotel charges a lot for a pet. Location : 20 minutes walk to the center.

    Very nice pools. Hotel rooms are modern. We liked the piano player at dinner.

    Stayed in August 2024

  • Reviewed: July 26, 2024

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Standard Double or Twin Room with Balcony
    • Stayed 1 night

    They stop serving dinner at 7 pm, which is a little tricky if you are exploring the area and do not wish to have such an early end to your evening. Also, while it is great they allow dogs, this will cost 40 EUR for a night ( even for the smallest of dogs), which, if you take the full board with two persons per room and calculate how much out of that goes for food is probably more than the night you pay as a person.

    Nice, newly refurbished rooms with a pleasant addition of a balcony. It's a well-kept hotel.

    Stayed in July 2024

  • Reviewed: July 8, 2024

    9.0
    A pleasant long weekend experience
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Balcony
    • Stayed 2 nights

    It is a very nice location (in the woods), close to the Ady utca bus stop. Around 10 minutes walk to the lake. They serve delicious ice cream for dinner and the overall range of food is good. The spa is small but clean and not crowded. I can definitely recommend the place.

    Stayed in July 2024

Showing 1 - 25

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